Last updated 2026-06-18
16 Workforce Management jobs in New York City
Browse 16 Workforce Management jobs across New York City, including Capacity Management Analyst II, Customer Contact Analytics Associate, Consulting Manager, Senior Manager, Operational Excellence (Workforce Strategy & Planning), and Director, Agentic Workforce Modeling & Capacity Planning roles. Listings are updated hourly and include salary data where available.
Workforce Management jobs in New York City
Professionals responsible for optimizing and managing workforce resources to enhance operational efficiency and productivity.
Browse Workforce Management jobs in New York City from companies including Mount Sinai Health Systems, PSEG, Cognizant, Blink Health, Salesforce, Inc., Publicis Groupe Holdings B.V, and Pandora.
- Common titles include Capacity Management Analyst II, Customer Contact Analytics Associate, Consulting Manager, Senior Manager, Operational Excellence (Workforce Strategy & Planning), and Director, Agentic Workforce Modeling & Capacity Planning.
- Roles span entry, mid, and senior levels.
- Recent postings include workforce planning, capacity management, customer contact, consulting manager, and operational excellence roles.
- Most listed roles are in New York City (14), with openings also in Newark (1) and Brooklyn (1).
- Reported pay for Workforce Management jobs near New York City ranges around $72,473-$153,400 annually (P25-P75 across 12 postings that disclosed pay).
- Explore Workforce Management salaries in New York in Salary Explorer.
Workforce Management jobs in New York City
Professionals responsible for optimizing and managing workforce resources to enhance operational efficiency and productivity.
Browse Workforce Management jobs in New York City from companies including Mount Sinai Health Systems, PSEG, Cognizant, Blink Health, Salesforce, Inc., Publicis Groupe Holdings B.V, and Pandora.
- Common titles include Capacity Management Analyst II, Customer Contact Analytics Associate, Consulting Manager, Senior Manager, Operational Excellence (Workforce Strategy & Planning), and Director, Agentic Workforce Modeling & Capacity Planning.
- Roles span entry, mid, and senior levels.
- Recent postings include workforce planning, capacity management, customer contact, consulting manager, and operational excellence roles.
- Most listed roles are in New York City (14), with openings also in Newark (1) and Brooklyn (1).
- Reported pay for Workforce Management jobs near New York City ranges around $72,473-$153,400 annually (P25-P75 across 12 postings that disclosed pay).
- Explore Workforce Management salaries in New York in Salary Explorer.
Snapshot updated 2hr, 57m ago
Newark
entry
$59.4k-89.1k/yr
Customer Contact Analytics Associate is a MAST supporting role for the Workforce management team.
Maintain workforce management process which includes analyzing data, produce and analyze various reports and performance measures to improv…
New York City
mid
Full Time
$135k-160k/yr
Comfort working with complex algorithmic systems, demand forecasting models, and integrations with modern WFM systems.
Partner with Data Science and Operations teams to build predictive scheduling models that accurately forecast labor demands while adhering…
New York City
senior
Workforce Strategy & Operations: Demonstrated experience designing workforce operating models and leading workforce planning, forecasting,…
This senior leadership role on the Operational Excellence team is responsible for evolving our workforce strategy, building a scalable Work…
New York City
senior
Full Time
$164k-261.5k/yr
Experience designing and operating data architecture solutions, including integrating external market intelligence sources to benchmark wor…
Required Qualifications Demonstrated experience building enterprise workforce planning or capacity models that integrate financial, operati…
Manager, Resource Management
May 22
New York City
mid
Full Time
$75k-120.2k/yr
Experience with staffing tools or resource management software.
You’ll contribute to utilization trends and forecasts, ensuring the leadership team always has an accurate read on the resource landscape.
New York City
mid
Full Time
$93k-116k/yr
Experience with workforce management systems (e.g., Ceridian Dayforce) and operational forecasting.
This role works closely with cross-functional teams to analyze forecasts, adjust payroll allocations, and support workload planning.
Brooklyn
mid
Full Time
$92k-120k/yr
This role is part of the wider People Programs, Insights & Workforce Planning team within the People & Workplace organization.
This is a full-time position reporting to the Senior Manager, Workforce Planning.
New York City
mid
$151.2k/yr
As a TPM on Planning you will own program-level planning and systems workstreams that translate demand into reliable production plans,…
This role combines program management, operational rigor, analytics literacy, and strong stakeholder management, with the goal of making ac…
New York City
senior
$98k-115k/yr
Serve as the WFM partner to Finance, Operations leads, Product, and Analytics — gathering inputs, sharpening forecasts, and ensuring workfo…
Experience owning demand forecasting models for scaling businesses and designing/maintaining WFM schedules across multiple roles/channels,…
New York City
mid
Full Time
The Manager, Workforce Planning will lead high impact analytical work, develop forecasting and staffing strategies, and guide business lead…
Build scalable analytics processes and continuously improve data, tools, and methodologies used across the Workforce Planning team.
Omni Operations Analyst
Apr 28
New York City
mid
Full Time
Responsibilities Analyze omnichannel operational performance across the full order lifecycle, from order placement through fulfillment, del…
Working across fulfillment, store‑based execution, post purchase and returns, the Analyst partners closely with cross‑functional teams incl…
New York City
mid
$60k
Staffing Strategists operate across key capabilities including Client Leadership, Media Management & Delivery (MMD), Data, Technology & Ana…
Working closely with Capacity Planning Partners, Talent Acquisition, HR, and Client teams, the Staffing Strategist translates workforce dem…
Operations Manager
Apr 3
New York City
mid
Contract
Your Responsibilities As an Operations Manager at Ekimetrics you will support the effective staffing of project teams by coordinating assig…
This role falls within Operations, with close collaboration with HR, Finance, and delivery teams.
New York City
senior
$177k-237k
This position will ensure accurate, timely scheduling and forecasting of project timelines using Primavera P6 across our data center develo…
About the Role: As a P6 Scheduler at CoreWeave, you will play a key role in supporting the planning, coordination,…
New York City
mid
Full Time
$72.5k-108.7k/yr
Responsibilities Lead designated Capacity Management initiatives: Plan and execute advanced template management requests, responsible for a…
The Capacity Management Analyst II has excellent teamwork skills and leverages system expertise to support and collaborate with the Capacit…