Last updated 2026-06-24
27 Remote Workforce Management Jobs in the United States ()
Browse 27 remote Workforce Management jobs across the United States, including Dialer Manager, Telephony Data Analyst, Workforce Management Specialist, Operational Analyst, and Product Experience Owner roles. Listings are updated hourly and include salary data where available.
Workforce Management jobs in the United States
Professionals responsible for optimizing and managing workforce resources to enhance operational efficiency and productivity.
Browse Workforce Management jobs in the United States from companies including Gainwell Technologies LLC, Selene Finance LP, The Mental Health Association of NYC, Inc. dba Vibrant Emotional Health, ExactCare Pharmacy, LLC, Vercel, Comcast Business, and Real Chemistry.
- Common titles include Dialer Manager, Telephony Data Analyst, Workforce Management Specialist, Operational Analyst, and Product Experience Owner.
- Roles span mid, senior, and entry levels.
- Recent postings include workforce management, dialer manager, telephony data, operational analyst, and product experience roles.
- Reported pay for remote Workforce Management jobs in the United States ranges around $78,579-$155,025 annually (P25-P75 across 14 postings that disclosed pay).
- Hourly remote Workforce Management roles in the United States pay a median rate of $34/hr based on 4 postings.
- Explore remote Workforce Management salaries in Salary Explorer.
Workforce Management jobs in the United States
Professionals responsible for optimizing and managing workforce resources to enhance operational efficiency and productivity.
Browse Workforce Management jobs in the United States from companies including Gainwell Technologies LLC, Selene Finance LP, The Mental Health Association of NYC, Inc. dba Vibrant Emotional Health, ExactCare Pharmacy, LLC, Vercel, Comcast Business, and Real Chemistry.
- Common titles include Dialer Manager, Telephony Data Analyst, Workforce Management Specialist, Operational Analyst, and Product Experience Owner.
- Roles span mid, senior, and entry levels.
- Recent postings include workforce management, dialer manager, telephony data, operational analyst, and product experience roles.
- Reported pay for remote Workforce Management jobs in the United States ranges around $78,579-$155,025 annually (P25-P75 across 14 postings that disclosed pay).
- Hourly remote Workforce Management roles in the United States pay a median rate of $34/hr based on 4 postings.
- Explore remote Workforce Management salaries in Salary Explorer.
Snapshot updated 1hr, 33m ago
Dialer Manager
Jun 22
Remote United States
mid
Full Time
Familiarity with workforce management concepts, call-routing strategies, and contact center analytics.
Process Improvement & Strategic Initiatives Lead continuous improvement efforts related to contact strategies, campaign execution, dialer e…
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Telephony Data AnalystJun 22
Remote United States
mid
$51.7k-73.8k/yr
This position focuses on hands-on configuration, testing, and documentation of Verint Workforce Management (WFM) rules, structures, and par…
What we're looking for Bachelor’s degree in Business Administration, Information Systems, Operations, Analytics, related field, or equivale…
Remote United States
senior
Full Time
Job Details The Workforce Capacity Senior Analyst supports workforce planning, capacity management, operational reporting, and strategic wo…
Responsibilities Workforce Planning & Capacity Analysis Support workforce planning activities through development and maintenance of staffi…
Remote United States
mid
$95k-115k/yr
About You: 2–4 years of experience in People Operations, HR Shared Services, or a similar operational HR role Hands-on Workday…
Answer employee questions on HR policies, processes, and systems.
Remote United States
mid
Full Time
$72.1k-113.4k/yr
Demonstrates mastery of workforce planning analysis.
Owns the execution of specialized tasks, including but not limited to producing the weekly service level outlook and partner workforce…
Remote United States
entry
Full Time
$27.47-32.97/hr
Strong hands-on knowledge of workforce management tools and the ability to maintain them.
Utilize queue data to provide analytical support and recommendations for staffing resources to meet objectives.
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Operations MonitorJun 8
Remote United States
senior
This individual operates with calm authority and a solutions-first mindset—equally comfortable presenting performance analysis to senior st…
Process Ownership & Continuous Improvement Champion consistent application of Resource Management best practices across the organization.
Forecast Planning Analyst
Jun 15
Remote United States
mid
Full Time
$58.9k-80.1k/yr
This analyst develops, maintains, and manages forecasts and staffing plans to support service level goals and operational performance while…
The Workforce Enablement Forecast Planning Analyst is responsible for executing, forecasting and capacity planning activities across a mult…
Remote United States
mid
Full Time
$116.4k-157.5k/yr
Drive large-scale WFM analytics projects, identify efficiency reporting opportunities, and develop real-time solutions for agile operationa…
Proven ability to balance multiple cross-functional priorities, manage large-scale WFM analytics projects, and support complex operational…
Planner, S&OP
Jun 12
Remote United States
mid
Full Time
$85k-100k/yr
The Planner will translate forecasted demand into weekly hours targets using established frameworks, while owning visibility into plan perf…
The Planner will play a critical role in connecting planning outputs to real-world execution—tracking performance, identifying gaps, and co…
Remote United States
senior
Full Time
Comparable analyst and manager roles emphasize quantitative analysis, trend interpretation, and actionable recommendations Experience with…
Director-level WFM and provider-capacity postings generally call for substantial experience, often 5–10+ years, including leadership Strong…
Remote United States
senior
Full Time
$160k-165k/yr
The Head of Workforce Planning will partner closely with Finance, Talent Acquisition, HR Business Partners, and business leaders to develop…
Partner with Talent Management, Learning & Development, Talent Acquisition, and HR Technology teams to develop a comprehensive skills-based…
Remote United States
mid
Full Time
$27-48.55/hr
Position Purpose: Analyzes the contact center's workload to build resourcing and optimize scheduling plans to meet business objectives and…
Develops staffing schedules to ensure maximum efficiency of resources to meet customer demand Analyzes and evaluates contact center pattern…
Remote United States
mid
Full Time
The Role The Customer Service Operations Manager leads a team of Operations Supervisors and specialists responsible for delivering exceptio…
You will partner closely with Operations, Workforce Management, Training, Product, Technology, and Leadership teams to improve processes, s…
Senior Manager
Jun 4
Remote United States
senior
$170k/yr
As our Senior Manager, Global Workforce Management, you'll lead a team responsible for forecasting, capacity planning, scheduling, and work…
About the role We're hiring for a Senior Manager, Global Workforce Management to help scale and optimize workforce planning across…
Remote United States
senior
Full Time
$77.9k-116.9k/yr
Analyst, Workforce Analytics is a data-driven analytics expert responsible for delivering advanced re-porting, predictive insights, and ope…
Partner with Data Engineering and Data Science teams to design and deploy scalable, automated analytic solutions and optimize data pipeline…
Remote United States
mid
Full Time
Experience with Workday preferred.
Certified Leave Management Specialist (CLMS) certification a plus Self-directed management of work and results Flexible in a changing envir…
Remote United States
senior
Full Time
Serve as a trusted advisor and subject matter expert for BU leaders and product owners, providing guidance on best practices…
Strong expertise in Workday Adaptive Planning or similar enterprise planning platforms, with hands-on experience in managing multi-phased d…
Remote United States
mid
Full Time
The Business Analyst Advisor works within an analytics team that provides support to Workforce Management by delivering high‑quality analyt…
In this role, the Business Analyst Advisor partners closely with operations leaders, business analysts, and other stakeholders to translate…
Remote United States
senior
Full Time
$70-90/hr
Job Description The Senior Consultant – Extended Workforce Advisory is a consulting-led, client-facing role responsible for advising organi…
Key Responsibilities Client Advisory & Consulting Delivery Support and lead client advisory engagements focused on Extended Workforce strat…
Remote United States
senior
$98k-115k/yr
Serve as the WFM partner to Finance, Operations leads, Product, and Analytics — gathering inputs, sharpening forecasts, and ensuring workfo…
Experience owning demand forecasting models for scaling businesses and designing/maintaining WFM schedules across multiple roles/channels,…