Last updated 2026-06-07

45 Customer Success jobs in Washington. ()

Coverage snapshot

Browse Customer Success Manager jobs in Washington from companies including Salesforce, Inc., Diligent Corporation, nitra, Anthropic, Logistics Management Institute, Okta, and Bloomberg Industry Group, Inc..

  • Common titles include Customer Success Manager, Senior Manager, Client Services Management, Principal Delivery Success Manager, Customer Success Manager, Senior Manager (Consumer & Business Services), and Customer Success Manager, Senior Manager (Consumer & Business Services).
  • Roles span senior, entry, mid, and intern levels.
  • Recent postings include customer success, client services, delivery success, mgr customer, and mission success roles.
  • Most listed roles are in Washington (30), with openings also in Arlington (7), McLean (4), Bethesda (1), and Rockville (1).
  • Reported pay for Customer Success jobs near Washington ranges around $99,250-$258,000 annually (P25-P95 across 26 postings that disclosed pay).
  • Explore Customer Success Manager salaries in District of Columbia in Salary Explorer.

Snapshot updated 1hr, 31m ago

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Washington senior Full Time $150.1k-227k/yr
As a Customer Success Manager, Senior Manager (CSM), you will serve as a named resource and partner for Salesforce’s customer… Proven track record leading efforts across large, cross-functional teams to drive customer success.

Salesforce, Inc.

Washington senior Full Time $150.1k-227k/yr
As a Customer Success Manager, Senior Manager (CSM), you will serve as a named resource and partner for Salesforce’s customer… Proven track record leading efforts across large, cross-functional teams to drive customer success.

Volt

Bethesda entry Full Time $55k-70k/yr
Qualifications 5+ years of experience in Customer Success, Account Management, or a related role within SaaS or technology. Key Responsibilities Customer Onboarding & Training: Lead new customer onboarding, delivering engaging and effective training to ensure a s…

Cencora

Washington mid Full Time
About the Role We are looking for a Senior Manager, Customer Success Projects — Personalized Supply Chain to lead a… Manage, coach, and develop Customer Success Project Managers, building a collaborative and high-performing global team.
Washington mid $75k/yr
Position Overview: The Customer Success Manager II is responsible for driving long-term success and growth across a strategic portfolio of… Required Experience & Skills 5+ years of professional experience, including 2–4+ years in Customer Success, Account Management, or a simila…

Anaplan

Washington senior $139k/yr
Develop customer success assets and playbooks and help drive customer references and case studies to reinforce value realization and suppor… This role goes beyond traditional customer success.

Box

Washington mid $100k/yr
WHY BOX NEEDS YOU Box is looking for a Customer Success Manager to join our Public Sector team. You approach your work with a growth mindset and actively look for ways to leverage AI to drive smarter decisions,…
Washington senior Full Time $133k-247k/yr
Experience leading a global customer engagement, customer success, or strategic accounts function. Experience managing senior-level customer relationships, including strategic and executive-level stakeholders.

L3HHCM20

Washington senior $133k-247k/yr
Experience leading a global customer engagement, customer success, or strategic accounts function. Experience managing senior-level customer relationships, including strategic and executive-level stakeholders.

Swarm Aero

Washington senior Full Time
The Mission Success Lead builds strong relationships with customers and does what it takes to ensure we deliver with excellence. Our success hinges on your close coordination and communication with the customer, quarterbacking deliverables across multiple internal fun…

Tight

Washington senior Full Time
Job Description Tight is now creating an Enterprise Partnerships operation, which will encapsulate the following areas (on a per-customer-p… Revenue growth (which all of the above lead to) We're looking for an enthusiastic, quick, and passionate leader who is…

Exiger

McLean mid
We are seeking a Customer Success Manager — Government (Defense Industrial Base) to lead strategic customer engagement within the DIB. Customer Success Manager — Government (Defense Industrial Base) Location : McLean, VA Work Environment: Hybrid Role Summary Exiger is a…

AvePoint

Arlington mid Full Time $100k-130k/yr
As a Partner Success Manager, you will play a critical role as a technical advisor throughout the sales cycle, becoming… Specific responsibilities include, but are not limited to: Develop success plans for strategic partner accounts by creating metrics to supp…

Anthropic

Washington mid $260k/yr
As a Success Programs Manager , you'll own a portfolio of those programs and flex across whatever the function needs… You may be a good fit if you have: 6-8+ years in Customer Success, with meaningful time in a Digital,…
Arlington mid Full Time $110k-120k/yr
Job Details Join Our Product Team Our growing product team works directly with clients, supporting products as well as consulting…

nitra

Washington senior Full Time $150k-180k/yr
You will work closely with Customer Success, Sales, Product, Finance, and company leadership to design and improve the systems, processes,… Experience supporting high-velocity SMB customer segments and/or healthcare environments is a strong plus Your responsibilities will includ…

Danaher

Washington mid Full Time $110k-140k/hr
This position reports to the Commercial Development Leader and is part of the Digital Pathology organization and will be fully… The role owns enterprise‑level customer success across complex anatomical pathology environments, accelerating adoption, deepening solution…
McLean mid
Experience with customer onboarding, including supporting success definition, KPIs, and ongoing performance management for product implimen… This role involves applying LMI's customer success methodology, leveraging Success Plays, and acting as a customer advocate within the comp…

ISS US

Rockville mid Full Time $60k-72k/yr
Internally, the Client Success Manager will also partner with the Sales team to bring operational, industry, and product expertise to… Let’s be #BrilliantTogether ISS STOXX is looking for a Client Success Manager to join its Rockville, Maryland team.

Okta

Washington senior $155k/yr
Key Responsibilities Develop delivery capability across the assigned partner portfolio. This role works cross-functionally with Professional Services, Alliances, Sales, and Enablement teams to scale partner-led delivery while m…

Amazon

Arlington mid
As a Customer Success Manager, you'll directly influence the success of major retail brands, impact millions of customer experiences, and… Join our dynamic team as a Customer Success Manager supporting strategic retail vendor partnerships at Amazon.

Zimperium

Washington senior Full Time
This includes basic technical skillset to understand architecture; being able to extract & interpret the underlying business data Customer… As part of our fast growing pace, we are currently looking for a Senior Customer Success Manager .
Washington mid $150k/yr
Required Qualifications SECRET or TS/SCI Security Clearance. Significant experience as a CSM or AM working with the government .

Leapwork

Washington senior
The Role As a Senior Customer Success Manager, you will serve as a strategic advisor and trusted partner to some… Strong analytical and problem-solving skills with a data-driven approach to customer success Bachelor’s degree in Computer Science, Enginee…
Alexandria senior Full Time $92.3k-166.8k/yr
Experience developing and tracking customer performance metrics and reporting outcomes to senior leadership. Act as a product owner with subject matter expertise in business processes and workflows to define system changes, enhancements, and…
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