Last updated 2026-07-05
44 Customer Success Jobs in Washington, DC, United States
Browse 44 Customer Success jobs across Washington, DC, United States. Listings are updated hourly and include salary data where available.
Market data for Customer Success jobs in Washington, DC, United States
Professionals focused on ensuring customer satisfaction and retention through strategic relationship management and support.
Washington, DC, United States Customer Success salary data
Salary figures are based on postings with disclosed compensation and are shown as annualized ranges when available.
| Pay type | Low | Median | High |
|---|---|---|---|
| Annual | $100K | $130K–$155K | $224K |
| Scope | P50 salary | P25-P75 range | Samples |
|---|---|---|---|
| Washington metro | $155K | $102K-$190K | 36 postings |
| District of Columbia | $155K | $105K-$190K | 17 postings |
| U.S. | $110K | $75K-$150K | 1,942 postings |
Pay visibility: 27 of 44 visible postings include structured pay data (61%).
Explore Washington, DC, United States Customer Success salary data.
Companies with current Customer Success listings
| Company | Active jobs |
|---|---|
| Appian Corporation | 4 |
| nitra | 4 |
| Amplitude | 2 |
| AvePoint | 2 |
| Diligent Corporation | 2 |
| Exiger | 2 |
| GenLogs Corporation | 2 |
Customer Success jobs by schedule
Customer Success jobs by seniority
Common Customer Success job titles
| Title | Active jobs | Share |
|---|---|---|
| Customer Success Manager | 7 | 16% |
| Senior Customer Success Manager | 3 | 7% |
| Partner Success Manager | 2 | 5% |
| Principal Delivery Success Manager | 2 | 5% |
| Associate Customer Success Manager | 1 | 2% |
Customer Success jobs by listed location
| Location | Active jobs | Share |
|---|---|---|
| Washington, DC, United States | 21 | 51% |
| McLean, VA, United States | 9 | 22% |
| Arlington, VA, United States | 7 | 17% |
| Bethesda, MD, United States | 3 | 7% |
| North Bethesda, MD, United States | 1 | 2% |
FAQ
- How many Customer Success jobs are listed in Washington, DC, United States?
- This page currently shows 44 Customer Success jobs in Washington, DC, United States.
- What salary data is available for Customer Success jobs in Washington, DC, United States?
- Salary comparison includes Washington metro ($155K P50, $102K-$190K P25-P75, 36 postings) and District of Columbia ($155K P50, $105K-$190K P25-P75, 17 postings).
- Which companies are hiring for Customer Success roles in Washington, DC, United States?
- Current listings include roles from Appian Corporation (4 jobs, 9%), nitra (4 jobs, 9%), Amplitude (2 jobs, 5%), AvePoint (2 jobs, 5%), and Diligent Corporation (2 jobs, 5%).
- What seniority levels are common for Customer Success jobs in Washington, DC, United States?
- The visible seniority mix includes Senior (23 jobs, 52%), Mid (19 jobs, 43%), Entry (1 job, 2%), and Intern (1 job, 2%).
- What work schedules are common for Customer Success jobs in Washington, DC, United States?
- The visible schedule mix includes Full time (43 jobs, 98%) and Part time (1 job, 2%).
- What Customer Success job titles are common in Washington, DC, United States?
- Common titles include Customer Success Manager (7 jobs, 16%), Senior Customer Success Manager (3 jobs, 7%), Partner Success Manager (2 jobs, 5%), Principal Delivery Success Manager (2 jobs, 5%), and Associate Customer Success Manager (1 job, 2%).
- What does this market snapshot include?
- Most visible listings are full-time (43 of 44). Senior-level roles account for 23 of 44 listings. 27 of 44 visible postings include structured pay data.
Related customer support jobs
Snapshot updated 52m ago
Exiger
Jul 1- We are hiring a Manager, Customer Success — Government “At Scale” Programs to support a high-volume portfolio of government customers…
- Reporting to the Director of Government Customer Success, this role is designed for a customer success professional who excels at…
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Senior Team Lead, Customer Onboarding
- As the Senior Team Lead, Customer Onboarding – Enterprise & Strategic Accounts , you will oversee a team of Onboarding…
- You will provide coaching, leadership, and strategic direction to your team while collaborating cross-functionally with Sales, Customer Suc…
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Customer Success Manager, Sales Products
- JOB SUMMARY: The Customer Success Manager, Sales Products (CSM) is a senior individual contributor responsible for driving the strategic su…
- Experience managing client activation, driving adoption, and supporting post-sale growth initiatives in a service-oriented environment.
nitra
Jun 29- Partner closely with Customer Success, Product, Marketing, Partnerships, and Sales to deliver exceptional customer experiences across the f…
- Strong understanding of customer lifecycle marketing, customer engagement, retention, and expansion strategies.
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Appian Corporation
Jun 26- Resource Manager, Customer Success This role is based at our HQ in McLean, VA.
- Collaborate with HR, Talent Development, and leadership to support workforce planning, onboarding, and skill development initiatives.
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GenLogs Corporation
Jun 24- ABOUT THE JOB The primary focus of the Senior Customer Success Manager role is to drive strategic customer partnerships and…
- 7+ years of experience in Customer Success, Strategic Account Management, or related customer-facing roles.
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Shield AI
Jun 24- Lead, coach, and develop a team of Customer Success Managers responsible for customer adoption, readiness, mission value, and long-term acc…
- Build and operate the Customer Success operating model, including account segmentation, customer health scoring, success plans, engagement…
ServiceNow
Jun 18- You will oversee the engagement and outcomes for customers in your portfolio Ensure customers are technically healthy and on the…
- Job Description What you get to do in this role: The role of the Success Advocate is to act as…
Enhesa
Jun 12- The Customer Success Director will ensure strong execution against renewal, retention, engagement, and customer success objectives, while m…
- The ideal candidate is an experienced B2B customer success leader with a strong commercial mindset, proven experience operating in a…
Freddie Mac
Jun 11- In close alignment with the Account Executive, you’ll tackle complex scenarios, landing on solutions that are innovative and thorough.
- In this position, you’ll contribute to the success of the Customer Focus Teams by contributing to the contract negotiation process—both…
AvePoint
Jun 10- As a Partner Success Manager, you will play a critical role as a technical advisor throughout the sales cycle, becoming…
- Specific responsibilities include, but are not limited to: Develop success plans for strategic partner accounts by creating metrics to supp…
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Amplitude
Jun 10- The Senior Technical Success Manager owns customer deployment, adoption, and value realization across Amplitude's digital analytics platfor…
- 2+ years managing a portfolio of 10 Strategic accounts Experience co-owning renewals and contributing to expansion pipeline alongside a sal…
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Diligent Corporation
Jun 8- The Client Success Advisor role is key to Diligent’s Customer Success retention strategy.
- Highly organized and detail-oriented, with the ability to manage multiple client engagements concurrently and prioritize tasks in a fast-pa…
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Cisco
Jun 7- Customer Success Area TAM, you will: Be passionate about customers and deliver impactful solutions.
- Meet the Team As a Customer Success Platform Area TAM, you are passionate about customers and will fuel solutions to…
Altana
Jun 5- As a Director of Customer Experience and Product Analytics, you’ll own how customers experience Altana, from onboarding to deep adoption,…
- Preferred Qualifications 7+ years of experience spanning product management, customer success, product operations, or customer experience —…
Volt
Jun 4- Qualifications 5+ years of experience in Customer Success, Account Management, or a related role within SaaS or technology.
- Key Responsibilities Customer Onboarding & Training: Lead new customer onboarding, delivering engaging and effective training to ensure a s…
Box
Jun 3- WHY BOX NEEDS YOU Box is looking for a Customer Success Manager to join our Public Sector team.
- You approach your work with a growth mindset and actively look for ways to leverage AI to drive smarter decisions,…
Swarm Aero
Jun 1- The Mission Success Lead builds strong relationships with customers and does what it takes to ensure we deliver with excellence.
- Our success hinges on your close coordination and communication with the customer, quarterbacking deliverables across multiple internal fun…
Tight
Jun 1- Job Description Tight is now creating an Enterprise Partnerships operation, which will encapsulate the following areas (on a per-customer-p…
- Revenue growth (which all of the above lead to) We're looking for an enthusiastic, quick, and passionate leader who is…
Anthropic
May 22- As a Success Programs Manager , you'll own a portfolio of those programs and flex across whatever the function needs…
- You may be a good fit if you have: 6-8+ years in Customer Success, with meaningful time in a Digital,…
ECG Management Consultants
May 21- Job Details Join Our Product Team Our growing product team works directly with clients, supporting products as well as consulting…
Customer Success Manager - TS/SCI with Polygraph Required
- Experience with customer onboarding, including supporting success definition, KPIs, and ongoing performance management for product implimen…
- This role involves applying LMI's customer success methodology, leveraging Success Plays, and acting as a customer advocate within the comp…
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ISS US
May 15- Internally, the Client Success Manager will also partner with the Sales team to bring operational, industry, and product expertise to…
- Let’s be #BrilliantTogether ISS STOXX is looking for a Client Success Manager to join its Rockville, Maryland team.
Okta
May 14- Key Responsibilities Develop delivery capability across the assigned partner portfolio.
- This role works cross-functionally with Professional Services, Alliances, Sales, and Enablement teams to scale partner-led delivery while m…
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Zimperium
May 12- This includes basic technical skillset to understand architecture; being able to extract & interpret the underlying business data Customer…
- As part of our fast growing pace, we are currently looking for a Senior Customer Success Manager .
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