Last updated 2026-06-07
43 Customer Success jobs in Tokyo. ()
Coverage snapshot
Browse Customer Success Manager jobs in Tokyo from companies including Salesforce, Inc., SAP, Notion, Gartner Careers, PitchBook Data, 300 Salesforce Japan Co., Ltd., and KOMOJU.
- Common titles include Customer Success Manager, Senior Manager, Customer Success Management, Technical (People Manager), Customer Success Manager, PitchBook, Senior Customer Success Manager, and Director, Customer Success Management, Financial Services (People Manager).
- Roles span senior, mid, and entry levels.
- Recent postings include customer success, client success, ajkk customer, customer service, and renewal success roles.
- Most listed roles are in Tokyo (41), with openings also in Musashino (1) and Chūō (1).
Browse Customer Success Manager jobs in Tokyo from companies including Salesforce, Inc., SAP, Notion, Gartner Careers, PitchBook Data, 300 Salesforce Japan Co., Ltd., and KOMOJU.
Current Customer Success Manager coverage in Tokyo
- Common titles include Customer Success Manager, Senior Manager, Customer Success Management, Technical (People Manager), Customer Success Manager, PitchBook, Senior Customer Success Manager, and Director, Customer Success Management, Financial Services (People Manager).
- Roles span senior, mid, and entry levels.
- Recent postings include customer success, client success, ajkk customer, customer service, and renewal success roles.
- Most listed roles are in Tokyo (41), with openings also in Musashino (1) and Chūō (1).
Snapshot updated 1hr, 34m ago
Tokyo
senior
Full Time
Description As a Senior Manager of Customer Success Management, Technical, you will directly lead a team of Technical CSMs and…
Utilize internal Customer Success management platforms to run the business with data-driven rigor—tracking activities, health indicators, a…
Tokyo
senior
Full Time
Utilize internal Customer Success management platforms to run the business with data-driven rigor—tracking activities, health indicators, a…
You will combine strong technical acumen with leadership skills to ensure your team delivers on Salesforce's Signature Success Plan obligat…
Customer Success Manager
Jun 2
Musashino
mid
Full Time
主な業務内容（Responsibilities） データドリブンなCS施策の企画・立案: CS向けダッシュボードの企画・構築推進 インハウスデータチームと密に連携し、カスタマーサクセス（CS）組織の意思決定を迅速化するためのデータ基盤・ダッシュボードの設計および構築支援 データ…...
Tokyo
entry
Full Time
Department Overview The Customer Solutions Office (CSO) consists of three groups that support customers and service providers and drive Net…
Recruitment Comment: We are looking for colleagues to achieve customer success and company growth through NPS.
Tokyo
mid
Full Time
As a Renewal Success Manager at DeepL, you will be the commercial architect managing the most critical phase of the…
Partner closely with Customer Success Managers, Account Executives and wider Go to Market organisation to ensure alignment on the customer…
Tokyo
senior
Full Time
Responsibilities Customer Success & Growth Execute the Enterprise customer success strategy in APAC, serving as the primary point of contac…
Client Service Manager
May 28
Tokyo
mid
Full Time
KEY RESPONSIBILITIES Working hand in hand with the customer facing account team to oversee the delivery and technical performance of…
Identify and escalate technical issues requiring higher-level support or specialized teams Follow up with customers to ensure their issues…
Tokyo
mid
Full Time
Responsibilities Own the post‑sale customer relationship, acting as the primary point of contact and strategic advisor Lead onboarding, ens…
ポストセールスでは、専門的な知識が必要な場合にカスタマーサクセスマネージャー（CSM）と協力し、複雑な技術的課題への対応や技術トレーニングを支援します。日常的な顧客管理は担当しないため、短期間で信頼関係を築き、商談および顧客成功の両面で重要な役割を果たすことが求められます。 【....
Tokyo
senior
The Customer Success Manager (CSM) engages with SAP's customers to drive & accelerate their value realization and to ensure business…
SAP’s Finance & Spend Management solution area unites market-leading offerings – including SAP Cloud ERP (Finance), Office of the CFO,…
Manager, Client Success
May 22
Tokyo
mid
Full Time
Job Title: Customer Success Manager At o9, we invest in people.
Strong project management skills.
Tokyo
mid
Full Time
The Customer Success Manager supports accounts that are of strategic importance to PitchBook and works with a team to complete…
Excellent verbal and written communication skills with a keen eye for detail Enjoys relationship building and comfortable engaging with a…
Chūō
mid
Full Time
What we’re looking for in you Experience of working in Customer Success or Sales.
Proficiency with CRM, digital engagement, and AI-enabled reporting.
Key Account Manager
May 13
Tokyo
mid
Full Time
Key Account Manager It's more than a job With a sales career at Kuehne+Nagel, you'll drive long-term business success by…
Customer Relationship Management Build and maintain strong relationships with key customers nationwide to ensure customer satisfaction and…
Renewal Specialist
May 11
Tokyo
mid
Full Time
As a Renewal Specialist, you will be an integral part of Zscaler's global Sales and Go-to-Market team, focused on delighting…
What you’ll do (Role Expectations) Partnering with the AE as an advisor, holistically analyzing the account to leverage renewals/upsell to…
Director, Customer Success
May 11
Tokyo
senior
Full Time
Reporting Line Initial reporting line will be the Director, Customer Success, APAC though this role will have a close working…
This role is central to building long-term, trusted client relationships, delivering successful client outcomes, and establishing Kraken’s…
Client Success Manager
May 1
Tokyo
mid
They are responsible for onboarding clients, proving the concept of Gartner services, and stimulating client engagement of products that ar…
What you will do: Build, develop and manage relationships with a variety of clients ranging from senior C-levels to more…
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Client Success PartnerMar 31
Tokyo
senior
Full Time
As a Senior Technical Account Manager, you will also be expected to: Have a proven background and understanding of modern…
The key role of a Senior Technical Account Manager (TAM) is to act as a strategic advisor and primary point…
Tokyo
senior
Full Time
You will oversee the engagement and outcomes for customers in your portfolio Ensure customers are technically healthy and on the…
Job Description What you get to do in this role: The role of the Success Advocate is to act as…
Tokyo
mid
Build your career in a place where diversity, equity, inclusion and belonging aren’t just words on paper – this is…
Tokyo
mid
Full Time
What You'll Achieve: Strategic Alignment: Develop and implement strategies to align the Japan Customer Success organization with broader co…
Business Impact: Drive best in class retention and expansion across a multi-million dollar book of business Process Optimization: Use custo…
Engagement Manager
Apr 17
Tokyo
mid
As an Engagement Manager, you will ensure that our customers are making the most value of our products and services…
Req: CSQ427R98 Location: Tokyo, Japan The Engagement Manager assures customer success by driving customer satisfaction throughout the custo…
Tokyo
mid
Full Time
$15/yr
You are a Customer Success professional who consults with customers to uncover and help achieve their business goals.
Manage a diverse portfolio of customers, including large global businesses and customers with a high-level of complexity, focus and intensi…
Tokyo
senior
Skills you’ll bring 8+ years of experience in Customer Success, Account Management, or a related customer-facing role Proven track record…
Act as the executive leader responsible for customer satisfaction and retention, building and maintaining strong relationships with key sta…
Customer Success Manager
Apr 10
Tokyo
mid
As a Cato Customer Success Manager , you will be a trusted advisor to our customers from deployment and throughout…
In this role you will inspire and support customer adoption and expansion and use your customer facing and technical acumen…
Tokyo
senior
Full Time
米国に本社を置くグローバル企業であるアシュリオンは最新のテクノロジーを活用し、お客様が日々お使いになられている携帯電話端末を含めたデジタル機器及び家電にかかわる問題やお困りごとを速やかに解決することで、お客様の生活をより快適にすることをミッションとして掲げる〝Tech Care…...
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