Last updated 2026-07-04

43 Customer Success Jobs in Tokyo, 40, Japan

Browse 43 Customer Success jobs across Tokyo, 40, Japan. Listings are updated hourly and include salary data where available.

Snapshot updated 1hr, 22m ago

Page 1

CrowdStrike Japan GK

Jul 2
Corporate Account Manager (既存顧客担当営業)
Tokyo, 40, Japan mid Full Time
  • What You'll Do: Serve as the primary point of contact for clients while collaborating with Sales, Customer Success and Product…
  • Devise and execute account strategies and plans to maximize customer success and account growth.

8420 Japan - Genesys Cloud Services K.K.

Jul 2
Sr. Customer Success Manager
Tokyo, 40, Japan senior Full Time
  • About the Role As a Senior Customer Success Manager, you will play a key role in enabling enterprise customers to…
  • What You’ll Be Doing: Manage a portfolio of enterprise customers serving as their primary business point of contact with high-touch…

Gigalogy Inc.

Jun 29
Customer Success Manager
Minato City, 40, Japan mid
  • 求人内容 顧客との関係構築・維持をリードするカスタマーサクセスマネージャー(CSM)を募集しています。.
  • お仕事内容: 顧客との関係管理・信頼関係の構築 オンボーディング支援:顧客がMairaを最大限に活用できるよう初期導入をリード 定期ミーティングの企画・実施、利用状況・課題のモニタリング 顧客のKPI管理と満足度向上に向けた改善提案及び実行 フィードバックの収集・社内への共有(…...

Amazon

Jun 29
Principal Customer Success Specialist - Gen AI, Customer Success...
Tokyo, 40, Japan senior
  • Key job responsibilities Strategic Customer Transformation - Design and lead comprehensive “business execution” transformation strategies f…

ServiceNow

Jun 29
Customer Success Manager
Tokyo, 40, Japan mid Full Time
  • 社内チームと連携し、スケーラブルなデリバリーを実現 Qualifications 応募資格 顧客向けプロフェッショナルサービスまたはカスタマーサクセス領域での7年以上の経験 プリセールス活動における顧客提案や技術的デモンストレーションの経験を活かし、顧客の課題解決や価値訴求など…...
  • Job Description 職務内容 Impact GuidedのCSMは、複数の顧客を担当し、効率的かつスケーラブルな方法で顧客のビジネス成果達成を支援します。ServiceNow製品の採用と活用を促進し、顧客が最大限の価値を得られるよう、標準化されたガイドやベストプラク…...

More roles at ServiceNow

Braze

Jun 26
Customer Success Manager
Tokyo, 40, Japan mid
  • You have a proven track record in customer success and are seeking to progress your career, with one of the…
  • WHO YOU ARE You are passionate about customer success and find satisfaction in helping your customers achieve great things.

Asurion

Jun 26
AJKK) Customer Success - New Business Development, Manager
Tokyo, 40, Japan mid Full Time
  • 職務内容 クライアント提案に於ける戦略、戦術の策定と設計 クライアントと協働して、事業拡大に資する施策等に対するマネジメントの実行 部門横断のプロジェクト統合的管理(IT、Ops、CS、Supply Chain等) リスク管理とリソース最適化(早期検知、代替案、キャパシティ調整…...
  • アシュリオン・ジャパン株式会社( )は、2004年よりシステム構築、仕組みづくりのコンサルティングから、コンタクトセンター・物流業務等のオペレーション運用までの統合的なソリューションを主に通信事業者様および大手流通会社様等に提供しています。携帯電話端末、デジタル機器、家電をご利…...

More roles at Asurion

Microsoft

Jun 25
Manager of Customer Success Account Managers
Tokyo, 40, Japan mid Full Time
  • Coach the team on developing and delivering strategic roadmaps in partnership with key stakeholders and executives, prioritizing engagement…
  • Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 10+ years customer success, solution delivery, p…

Qualtrics

Jun 25
Principal Technical Success Manager
Tokyo, 40, Japan senior
  • Why We Have This Role The Customer Success Team is at the heart of Qualtrics.
  • Serve as a platform expert, advising clients on high-value usage and translating customer goals into tailored recommendations.

Tanium

Jun 25
Customer Success Manager
Tokyo, 40, Japan mid
  • Summary/Objectives The Customer Success Manager is critical to helping customers receive value from their investment in Tanium and to ensur…
  • The successful candidate will be able to support a significant set of customers and use data and qualitative feedback to…

Figma

Jun 24
Customer Enablement Manager (Tokyo, Japan)
Tokyo, 40, Japan mid
  • In this highly collaborative role, you’ll partner with various internal teams such as Account Executives, Onboarding Managers, Technical Ac…
  • As a Customer Enablement Manager, you’ll work directly with some of our largest customers to help them get the most…

Veeam Software

Jun 23
Manager, Customer Success & Professional Services Japan
Tokyo, 40, Japan mid
  • About the Role The Manager, Customer Success & Professional Services is a strategic leadership role responsible for leading the Veeam…
  • This role combines people leadership, technical strategy, customer engagement, and operational excellence.

More roles at Veeam Software

Sprinklr Japan KK

Jun 23
Sr. Engagement Manager
Tokyo, 40, Japan senior Full Time
  • You will work closely with Sales, Services, and Customer Success teams, supporting customers from initial engagement through to long-term o…
  • Job Description Support long-term customer success.

More roles at Sprinklr Japan KK

Adobe

Jun 22
Head of Japan Integrated Customer Experience (ICX)
Tokyo, 40, Japan senior Full Time
  • Customer success & lifecycle management Build and scale customer success management practices that increase adoption, reduce churn, and gro…
  • Deep understanding of customer success management and modern, data-driven sales methodologies spanning the full customer lifecycle.

DeepL

Jun 19
Senior Customer Success Manager
Tokyo, 40, Japan senior Full Time
  • Meet the team behind this journey We’re looking for a diligent and dedicated customer success manager to care, advocate for…
  • Specifically, we’re looking for someone who can build and deepen our connections with senior stakeholders, conduct technical and commercial…

More roles at DeepL

104 Musarubra Japan KK

Jun 17
Customer Success Manager
Tokyo, 40, Japan mid Full Time
  • Role Overview: 私たちは、製品およびソリューションに関する優れた技術的専門知識(PoC、デモンストレーション、設計、構築)を提供し、顧客のセキュリティ目標達成を支援する「Customer Success Manager」を募集しています。本職務は、技術的な専門性を…...
  • Job Title: Customer Success Manager About Skyhigh Security: Skyhigh Security is a dynamic, fast-paced, cloud company that is a leader…

WalkMe

Jun 17
Scaled Customer Success Manager
Tokyo, 40, Japan mid Full Time
  • 顧客対応: 顧客ジャーニーの要所で必要に応じて1対1の対応を行い、製品導入(アダプション)と顧客価値の最大化を確実にする 技術的なアドバイザリー: WalkMeの技術に関する深い知識を活用し、機能や機能を最大限に活用したソリューションを提案するとともに、リアルタイムでの技術的な…...
  • Experience in a scaled customer engagement model , managing a larger book of business using playbooks, automated communications, and one-to…

KOMOJU

Jun 2
Customer Success Manager
Musashino, 40, Japan mid Full Time
  • 主な業務内容(Responsibilities) データドリブンなCS施策の企画・立案: CS向けダッシュボードの企画・構築推進 インハウスデータチームと密に連携し、カスタマーサクセス(CS)組織の意思決定を迅速化するためのデータ基盤・ダッシュボードの設計および構築支援 データ…...

Perplexity

May 29
Customer Success & Enterprise Support Lead, APAC
Tokyo, 40, Japan senior Full Time
  • Responsibilities Customer Success & Growth Execute the Enterprise customer success strategy in APAC, serving as the primary point of contac…

SITA Switzerland Sarl

May 28
Client Service Manager
Tokyo, 40, Japan mid Full Time
  • KEY RESPONSIBILITIES Working hand in hand with the customer facing account team to oversee the delivery and technical performance of…
  • Identify and escalate technical issues requiring higher-level support or specialized teams Follow up with customers to ensure their issues…

SAP

May 26
SAP LeanIX シニアカスタマーサクセスマネージャー
Tokyo, 40, Japan entry
  • Work with state-of-the-art Customer Success tools (Gainsight, Salesforce) backed by a Customer Success Operations team.
  • Customer Success Managers should have exceptional analytical, consulting and advisory skills to support our customers in the best way possi…

o9 Solutions Japan K.K.

May 22
Manager, Client Success
Tokyo, 40, Japan mid Full Time
  • Job Title: Customer Success Manager At o9, we invest in people.
  • Strong project management skills.

Morningstar

May 16
Customer Success Manager, PitchBook
Tokyo, 40, Japan mid Full Time
  • The Customer Success Manager supports accounts that are of strategic importance to PitchBook and works with a team to complete…
  • Excellent verbal and written communication skills with a keen eye for detail Enjoys relationship building and comfortable engaging with a…

Argus Media

May 15
Customer Success Manager (Commodity Market Data)
Chūō, 40, Japan mid Full Time
  • What we’re looking for in you Experience of working in Customer Success or Sales.
  • Proficiency with CRM, digital engagement, and AI-enabled reporting.

Kuehne Nagel

May 13
Key Account Manager
Tokyo, 40, Japan mid Full Time
  • Key Account Manager It's more than a job With a sales career at Kuehne+Nagel, you'll drive long-term business success by…
  • Customer Relationship Management Build and maintain strong relationships with key customers nationwide to ensure customer satisfaction and…
Page 1