57 Customer Success Jobs in Tokyo, Japan

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• 3+ years of success in an Account Management or Customer Success role.
• We are looking for a Customer Success Manager, Scaled to partner with our growing customer base across Japan to drive…

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• Build your career in a place where diversity, equity, inclusion and belonging aren’t just words on paper – this is…

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• As a Customer Success Manager at Anthropic, you'll be the strategic partner and trusted advisor to our most complex customers…
• About the Role Join Anthropic's Customer Success team as our first Japan-based Customer Success Manager as we pioneer the future…

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• Customer Relationship Management : experienced with developing relationships with client stakeholders, especially under challenging situati…
• Reporting directly to VP Customer Success, this role will be customer facing by work closely with Corporate Global Consulting team,…

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• As a Cato Customer Success Manager (Renewal) , you will be a trusted advisor to our customers throughout their journey…
• In this role you will inspire and support customer adoption and expansion and use your customer facing and technical acumen…

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• Senior Enterprise Customer Success Manager | Datadog Careers Careers Welcome Culture Workplace Benefits Candidate Experience Inclusion Lear…
• With demonstrated understanding of observability and security platforms, align customers technical and business objectives to our platform…

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• ハイタッチ・カスタマーサクセス（20%）— 深いディスカバリー、利活用促進計画、リスク管理、エグゼクティブとのアライメント、および拡大支援が必要とされる、戦略的かつ複雑な顧客エンゲージメントをパートナー各社のカスタマーサクセスマネージャー (CSM)と共に提供します。.
• WHAT YOU'LL DO ハイタッチ・カスタマーサクセス（20%） エンタープライズおよびミッドマーケット顧客を担当し、顧客のビジネス優先事項やビジネス目標に沿ったサクセスプランを策定する。.

Role highlights

• 求人内容 顧客との関係構築・維持をリードするカスタマーサクセスマネージャー（CSM）を募集しています。.
• お仕事内容: 顧客との関係管理・信頼関係の構築 オンボーディング支援：顧客がMairaを最大限に活用できるよう初期導入をリード 定期ミーティングの企画・実施、利用状況・課題のモニタリング 顧客のKPI管理と満足度向上に向けた改善提案及び実行 フィードバックの収集・社内への共有（…

Role highlights

• ハイタッチ・カスタマーサクセス（20%）— 深いディスカバリー、利活用促進計画、リスク管理、エグゼクティブとのアライメント、および拡大支援が必要とされる、戦略的かつ複雑な顧客エンゲージメントをパートナー各社のカスタマーサクセスマネージャー (CSM)と共に提供します。.
• パートナー・カスタマーサクセス（80%） CSMライフサイクルモデル、アカウントセグメンテーション、サクセスメトリクス、および運営体制を含むパートナー支援を提供する。.

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• Qualifications 3+ years in Customer Success, Account Management, or related roles (preferably in SaaS or digital marketing).
• Project & Task Management: Coordinate multiple projects and tasks, meeting deadlines and stakeholder expectations.

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• You are working effectively with Sales, Support, Product, and regional CS teams to resolve issues and improve customer adoption, engagement…
• The key purpose of this role is to drive customer adoption, education, retention, and long-term value across Catapult’s on-field monitoring…

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• They are responsible for onboarding clients, proving the concept of Gartner services, and stimulating client engagement of products that ar…
• What you will do: Build, develop and manage relationships with a variety of clients ranging from senior C-levels to more…

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• Summary/Objectives The Customer Success Manager is critical to helping customers receive value from their investment in Tanium and to ensur…
• The successful candidate will be able to support a significant set of customers and use data and qualitative feedback to…

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• Meet the team behind this journey We’re looking for a diligent and dedicated customer success manager to care, advocate for…
• Specifically, we’re looking for someone who can build and deepen our connections with senior stakeholders, conduct technical and commercial…

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• Role Overview: 私たちは、製品およびソリューションに関する優れた技術的専門知識（PoC、デモンストレーション、設計、構築）を提供し、顧客のセキュリティ目標達成を支援する「Customer Success Manager」を募集しています。本職務は、技術的な専門性を…
• Job Title: Customer Success Manager About Skyhigh Security: Skyhigh Security is a dynamic, fast-paced, cloud company that is a leader…

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• What we’re looking for in you Experience of working in Customer Success or Sales.
• In this role, you will take ownership of the full customer lifecycle, driving client adoption, value realisation, retention, and revenue…

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• The Customer Success Manager is a key player on the SMB Team collaborating with a variety of internal cross-functional teams…
• We’re looking for a Customer Success Manager, SMB (based in Tokyo) to work closely with our top SMB clients in…

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• Understanding of the software development lifecycle, legal tech, SaaS and/or related field Either a major in Law or 3+ years…
• Customer Success Managers at MarqVision are self-motivated and proactive, they are relationship builders, people persons, and have experien…

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• Ability to drive complex adoption scenarios, understand how to drive customers through the Evolving and Scaling phases, and pitching the…
• Works closely with Account Executives and Technical Success Managers to identify and nurture customer renewal and growth opportunities to c…

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• Durward Denham Software Engineer Previous Next Other related jobs Customer Success Manager - CRM Suite Product Management & Alliances Osaka…
• In this role, you'll be responsible for fostering strong customer relationships, understanding their success criteria, and guiding them in…

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• WalkMe is looking for an experienced Customer Success Manager (CSM) to engage, retain and drive our customer renewals and expansion…
• You will report to the Customer Success Manager in our Tokyo office.

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• Enterprise Customer Success Manager | Datadog Careers Careers Welcome Culture Workplace Benefits Candidate Experience Inclusion Learning &…
• Who You Are: 3+ years in a Customer Success or Account Management role in B2B SaaS. Experience working with a…

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• Job Description What you get to do in this role: The role of the Success Advocate is to act as…
• You will oversee the engagement and outcomes for customers in your portfolio Ensure customers are technically healthy and on the…

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• 主な業務内容（What You’ll Do） SalesおよびTechnical Solutionsと連携し、オンボーディングから活用成熟フェーズまでの戦略的な活用促進を主導 新規顧客オンボーディングの全体設計およびプロジェクトマネジメント 顧客サクセスプランの策定・管理・高度…
• 利益と成長： 最高のオンボーディング MEDDICとCommand of Messageの営業研修 包括的な企業文化、コミュニティ・ギルドに参加する機会 社内ネットワークのための部門内メンターおよびバディ・プログラム 継続的な専門能力開発、製品トレーニング、キャリアパスの提供…

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• With numerous opportunities for growth and a culture that celebrates every success, the Fitch Solutions Commercial Team is where your…
• Step into a role on the Fitch Solutions Commercial Team, where your talent for fostering client relationships meets unparalleled opportunit…