58 IT Management Jobs in Sydney, Australia

Role highlights

• This role plays a critical part in ensuring the successful delivery of managed services across a portfolio of customers.
• Working closely with Account Managers, operational teams, project teams and customer stakeholders, you will drive service excellence, lead…

Role highlights

• Reviewing, assessing and presenting service delivery reporting, ensuring key SLAs and deliverables are met, or providing suggestions where…
• Serving as an escalation and contact point for your customers, removing roadblocks, and addressing technical and non-technical queries in a…

Role highlights

• Service Delivery Manager The opportunity Oceania Technology Operations (Tech Ops) The Service Delivery Manager (SDM) is responsible for the…
• The SDM works closely with technical teams, senior stakeholders, and clients to maintain service quality, manage incidents, and identify op…

Role highlights

• This position works closely with regional and global IT teams, business stakeholders, and external partners, playing a key role in…
• Proven experience in incident management, escalation/de‑escalation, and major incident coordination within SLA frameworks Experience workin…

Role highlights

• You will be the primary point of contact for customers, guiding them through software adoption and enabling them to accomplish…
• You focus on driving ARR growth, delivery excellence and work collaboratively with Renewals, Delivery and Sales teams.

Role highlights

• Manage portfolio and program financials in partnership with Finance, covering budgeting, forecasting, accruals and benefits tracking, with…
• Set and maintain the delivery methodology (agile, waterfall or hybrid), defining standards, templates and tooling, and own key portfolio re…

Role highlights

• Ensure technology deliveries meet agreed business benefits Product Ownership & Lifecycle Management Own and manage complex products and app…
• Strong background in Product Management, Business Analysis, and Application Management.

Role highlights

• If you’re an IT Service Management professional who loves solving problems, improving services and making technology more reliable , we’d…
• Experience working within a technology operations, service management, service desk or similarly complex IT environment.

Role highlights

• The role focuses on strengthening the Problem Management process, resolving chronic and recurring network issues, and improving operational…
• Strong understanding of ITSM frameworks, incident management, problem management, root cause analysis and continuous improvement. *.

Role highlights

• You will have experience across: Infrastructure operations, cloud platforms and technology service management Cloud environments, primarily…
• What you will be doing Lead design, delivery and operation of core infrastructure across networks, compute, storage, cloud, identity, EUC…

Role highlights

• You will lead two direct reports across security, domain administration and business application support, while providing the direction and…
• A Change Advisory Board has recently been introduced, while service ownership, operational reporting, service catalogues and ITIL-aligned p…

Role highlights

• Strong understanding of IT Service Management (ITSM) practices, including Incident, Change, Service Level, Risk and Supplier Management.
• Required experience to be successful in the role: We're looking for a proactive IT Service Delivery professional who enjoys working…

Role highlights

• This includes SAP Platform services, infrastructure services through Lenovo Managed Services (LMS), SAP ECS and other third-party vendors,…
• About the Role The ICT SAP Delivery Manager (SDM) is responsible for end-to-end service quality across a portfolio of technology…

Role highlights

• You will bring: Significant leadership experience across enterprise IT delivery, portfolio management and assurance functions Proven succes…
• Provide executive oversight of a complex portfolio of technology initiatives, driving delivery performance, investment governance, assuranc…

Role highlights

• Professional Experience & Project Management: o 5+ years of experience in data center operations, IT service delivery, or technical project…
• Field Engineering: In the absence of active deployment projects, perform on-site hardware troubleshooting, maintenance, and service desk ti…

Role highlights

• Exceptional stakeholder management (Within global IT and the country business leaders) Occasional (up to 20%) Travel Requirement SFIA Skill…
• The responsibility is to ensure that Infrastructure and Operations provides the “last mile” of IT services through project delivery, servic…

Role highlights

• What you’ll bring Required experience: Extensive experience in the IT industry, with a strong background in Microsoft 365 technologies Prov…
• As a leader of one of our teams, you will be responsible for managing the day to day operational activities…

Role highlights

• Key responsibilities: Receives, logs, validates and diagnoses client requests, on the full range of products and services offered, applying…
• Required experience: Demonstrable related work experience in the Technology Industry and Call Center environment is preferred.

Role highlights

• To provide technical assistance to the team members in resolving customer issues.

Role highlights

• Position Overview: The IT Support and MSP Coordinator owns the day to day running of IT across Focus Partners Australia…
• The role keeps technology working smoothly for staff, manages the flow of work to and from our managed service provider…

Role highlights

• People leadership (collaboration and culture) Collaborate with other Solutions Delivery Managers across Technology Operations to stay acros…
• Agile Scrum Master or PMBOK certification.

Role highlights

• Back of the house and guest facing operational and technical experience with hospitality management systems.
• Implements and monitors systems and manages information technology resources compliance requirements.

Role highlights

• Acting as a key interface between IT, OT, cybersecurity, construction, vendors, asset management, operations, and other cross-functional te…
• Key Responsibilities Act as the technical subject matter expert for IT/OT architecture, infrastructure, connectivity, and operational techn…

Role highlights

• Project Management Lead regional IT projects end‑to‑end, ensuring delivery within scope, time, and budget.
• IT Service Management Oversee IT service delivery, ensuring performance through SLAs, KPIs, and vendor management.

Role highlights

• Incident management – act as the first level of management escalation Coach and mentor other staff members in the CSM…
• Service level management – co-ordinate/orchestrate the set up of end to end support of new products/projects/versions for the client.