Last updated 2026-06-07

73 Customer Success jobs in Sydney.

Coverage snapshot

Browse Customer Success Manager jobs in Sydney from companies including 115 Cisco Systems Australia Pty Limited, Cisco, New Relic, Salesforce, Inc., Diligent Corporation, Sprinklr Australia Pty Ltd, and Vanta.

  • Common titles include Customer Success Manager, Sr. Director, Enterprise Customer Success, APJ, Client Success Manager, Strategic Customer Success Manager, and Customer Experience Customer Success Specialist- NX.
  • Roles span mid, senior, and entry levels.
  • Recent postings include customer success, customer experience, client success, enterprise customer, and strategic customer roles.

Snapshot updated 1hr, 34m ago

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Sydney mid Full Time
Acts as the central point of contact for service delivery across assigned accounts, scopes, or territories, engaging closely with customers… Organize and lead cross-functional meetings and workshops with Sales, CXMs, and technical teams to align on customer goals, streamline deli…

Algolia

Sydney mid
Owning technical engagement management across a portfolio of onboarding services, serving as the primary point of contact, while leading da… Leading structured post-go-live transitions to the Customer Success Manager and Technical Account Owner, ensuring effective knowledge trans…
Sydney mid
Position Overview: The Customer Success Manager I oversees a portfolio of accounts and ensures an amazing customer experience, as measured… Owning and managing the commercial and contractual customer renewal process; Grow your set of customer accounts by proactively anticipating…

Docusign

Sydney senior Full Time
Director, Enterprise Customer Success, APJ is the single-threaded regional leader responsible for the strategy and execution of enterprise… This position is a people manager role reporting to the Group Vice President (GVP), Global Enterprise Customer Success.
Sydney mid Full Time
Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience. Create a culture of customer obsession, with trust, teamwork, and accountability.

UNAVAILABLE

Sydney senior Full Time
Director, Enterprise Customer Success, APJ is the single-threaded regional leader responsible for the strategy and execution of enterprise… This position is a people manager role reporting to the Group Vice President (GVP), Global Enterprise Customer Success.
Sydney mid Full Time
Customer Support Manager Make an impact leading a collaborative, supportive team delivering great customer experiences daily! What the role is all about Leading and coaching the team to deliver customer service excellence that drives brand advocacy…

Cisco

Sydney mid Full Time
Building strong relationships with customer partners to understand their challenges and objectives, and collaborating with Sales, Customer… Who You'll Work With: You will work closely with a diverse range of Customer Experience (CX) resources, including Customer Success…

Avetta, LLC

Sydney mid
As the primary voice for our clients, the Client Success Manager works closely with all other teams inside Avetta. Your key values and skills: You thrive in an environment of ownership & accountability You are proactive in your engagement…

Qoria

Sydney mid Contract
A successful Customer Success Operations Administrator is adaptable, data-driven, and focused on fostering a culture of continuous improvem…

Evercommerce

Sydney senior Full Time
Assisting the ANZ Team Lead to continually optimise Support Operations and improve Key Customer Metrics through development and execution o… A strong understanding of Customer Success and/or Support processes and methodologies.

Ignition

Sydney mid Full Time
Work with your fellow Key Account Managers globally, to identify and implement improvements to processes, documents, tools, and reports to… Serve as a cloud technology subject matter expert advising our customers of industry best practices for their sales process, onboarding,…

RFI Global

Sydney mid Full Time
The Client Team plays a critical role in shaping the overall customer experience, retaining customers, and expanding the use of… Client Process Plan and communicate client deliverables, including scheduling and liaising with clients, their stakeholders, and the RFI pr…

Amazon

Sydney mid
Key job responsibilities Commencing by 2027, as a Customer Success Manager you will gain experience and a wide range of… We are seeking highly motivated Customer Success Managers, who will act as Account Managers owning the client-facing relationship with thes…

Dolby

Sydney mid Full Time
Job Overview: As a Strategic Customer Success Manager, you will play a critical role in building and nurturing strong, long-term… As we grow, we are seeking a Strategic Customer Success Manager to be the bridge between our technology and our…

Vanta

Sydney senior Full Time
What you’ll do as a Senior Customer Success Manager at Vanta: Guide our customers in our Upmarket segment through onboarding,… Liaise with Support to help quarterback resolutions for customer issues Serve as the voice of your customers cross-functionally, providing…
Sydney mid
Job Overview: As a Strategic Customer Success Manager, you will play a critical role in building and nurturing strong, long-term… As we grow, we are seeking a Strategic Customer Success Manager to be the bridge between our technology and our…

MYOB

Sydney mid
About the Role We're looking for a Customer Experience Manager to join MYOB's Mid-Market Customer Success and Experience team in… This role sits at the intersection of customer advocacy, operational leadership, and cross-functional execution.
Sydney mid
As a Business Manager, you will be accountable for: Participating in high volume inbound and structured leads-based outbound calling Provid… Management of a team-based customer portfolio Effective collaboration with stakeholders, Lighthouse & supporting teams Maintaining deep kno…

ShiftCare

Sydney senior Full Time
What You’ll Do Enterprise & Mid-Market Onboarding Own the onboarding journey from contract close to go-live for customers with complex… About the Role We’re looking for a Senior Customer Onboarding Manager to lead implementation for our Enterprise and Mid-Market clients.
Sydney senior Full Time
Our team and what we'll accomplish together The Senior Director, Customer Success leads and oversees strategic business and executive relat… This role is critical for driving significant sales performance and revenue delivery, with a strong emphasis on upsell opportunities and…

Heidi

Sydney senior Full Time
Reporting to the Head of Customer Success, ANZ, this role will own the systems, tooling, integrations, and customer data flows… What you will do Own the customer systems ecosystem Manage and improve the systems that support the customer journey across…

Cuscal

Sydney mid Full Time
Job Description Your Opportunity We’re looking for a Client Enablement Optimisation Manager to join our Product division and play a… You’ll also make an impact by: Developing and evolving a strategic roadmap to accelerate client enablement across products Embedding enable…

hipages Group

Sydney mid Full Time
Why join our Customer Success team? Keep Salesforce updated with customer insights.

New Relic

Sydney senior
What you'll do: Own the Renewal Lifecycle: Negotiating and finalising renewals by interacting with customer decision-makers and end-users,… This role requires: 7+ years experience in sales, renewing contracts or customer success Demonstrated success in driving the renewals proce…
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