Last updated 2026-06-23

12 Customer Success jobs in Shanghai

Browse 12 Customer Success jobs across Shanghai, including Senior Customer Success Manager, Brand Protection, Customer Success Account Manager, Customer Solutions Specialist, Associate Sales Acceleration, and Senior Manager，Customer Solution roles. Listings are updated hourly and include salary data where available.

Customer Success jobs in Shanghai

Professionals focused on ensuring customer satisfaction and retention through strategic relationship management and support.

Browse Customer Success jobs in Shanghai from companies including Impact.com, Xendit, Amazon, Microsoft, Infobip China, DJC-Jones Lang LaSalle Surveyors (Shanghai) Company Limited, and Payoneer.

  • Common titles include Senior Customer Success Manager, Brand Protection, Customer Success Account Manager, Customer Solutions Specialist, Associate Sales Acceleration, and Senior Manager，Customer Solution.
  • Roles span senior, mid, and entry levels.
  • Recent postings include customer success, customer solutions, sales acceleration, customer solution, and customer relations roles.

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Amazon

Senior Customer Success Manager, Brand Protection - Job ID: 10452000 | Amazon.jobs Jun 23
Shanghai senior
Customer Success Manager will be instrumental in helping our teams to drive greater efficiency, productivity, consistency, scalability, and… Customer Success Manager to accelerate China Sellers’ success on worldwide Amazon Marketplace and enable our Account Managers to better ser…

Microsoft

Customer Success Account Manager Jun 17
Shanghai mid Full Time
Customer Success leadership - Delivery and program Management: You will support the delivery of program planning and customer-facing progra… You will align with the account team to link Customer Success Plans (CSPs) with account plan priorities and develop bookable…

Impact.com

Customer Solutions Specialist Jun 16
Shanghai mid
Your Role at impact.com : As a Customer Solutions Specialist, you will be an impact.com platform expert, enabling you to… Detail-oriented, able to effectively prioritize tasks, triage conflicting issues with solid time management Customer-centric, willing to be…

Infobip China

Associate Sales Acceleration Jun 4
Shanghai entry Full Time
Operational Tasks: Assist in operational workload to support Customer-facing organization (e.g., bulk updating prices in CPQ SF). Partnership Assistance: Support Partnership teams in the process of creating new customers in Salesforce and setting up accounts in Super…

DJC-Jones Lang LaSalle Surveyors (Shanghai) Company Limited

Senior Manager，Customer Solution Jun 2
Shanghai senior Full Time
You will achieve this in part by working closely with product team, sales team, and operation team to streamline the… Key to your success will be your ability to deeply understand customers’ demand and establish a comprehensive solution offering which…

Payoneer

Customer Relations Associate May 25
Shanghai entry
Role Responsibility: Drive customer growth and adoption Own customer lifecycle management Execute customer development strategy Deliver sal… This role combines customer success, account management, and sales execution, working closely with internal teams to deliver business growt…

Xendit

Senior Manager, Customer Success May 12
Shanghai senior
About the Job At Xendit, we are looking for an experienced Senior Manager Customer Success to partner with our largest… In this role, you will own the post-go-live customer lifecycle, working closely with enterprise clients to maximise adoption, optimise paym…

JetBrains

Customer Success Engineer (China) Apr 8
Shanghai mid
About the role We are looking for a Customer Success Engineer to join our growing team. Have at least five years of customer-facing experience in sales engineering, solutions engineering, customer success engineering, or a simi…

lectrasa

Customer Success Manager Job Details | lectrasa Mar 27
Shanghai mid
By developing close intimacy with the customers, he/she identifies additional sales opportunities Customer Success coordination The Custome… As a Customer Success Manager ,you will be managing a few of Lectra customers, driving adoption and outcomes leading to…