Last updated 2026-08-07

25 Customer Success Jobs in Shanghai, China

Page 1

Dow

Aug 7
Customer Manager - APAC
Shanghai, China mid Full Time

Adjust

Aug 5
(Senior) Customer Success Manager
Shanghai, China senior
  • Make an Impact/ The role: As a (Senior) Customer Success Manager based in Beijing(Onsite) or Shanghai(Hybrid), you will join our…
  • Bring Your Knowledge/ Experience & Qualifications: 3-7 years of experience in a client-facing role (Sales, Account Management, or Customer…

Microsoft

Aug 5
Customer Success Account Manager
Shanghai, China mid Full Time
  • Account Management Knowledge of and ability to manage individual customer/partner accounts or a portfolio of aggregate account pipelines by…
  • Partners with Account Team to create a customer success plan and contribute to the shared customer account plan in support…

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Amazon

Aug 5
Sr. Customer Success Manager, Provider Management - Job ID: 10492438...
Shanghai, China senior
  • We are seeking a Customer Success Manager to lead provider strategy and improve seller experience by leveraging Amazon's compliance service…
  • Strong relationship-building skills with experience managing customer lifecycle from onboarding through renewal and expansion, serving as a…

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Kuehne Nagel

Aug 4
Air Logistics Customer Care Specialist
Shanghai, China mid
  • Air Logistics Customer Care Specialist It's more than a job As a member of the Freight Forwarding team Kuehne+Nagel, you…
  • You will be joining our Customer Care Team to add your expertise + skills to the delivery of Customer Excellence.

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Gartner Careers

Jul 31
Client Success Partner
Shanghai, China senior
  • In this client-facing role, you will leverage your product management expertise to demonstrate how Gartner’s resources and insights can sup…
  • You will act as the key liaison between Gartner and client teams, ensuring seamless support for strategic initiatives and collaborating…

Impact.com

Jul 30
Senior Customer Success Manager I
Shanghai, China senior
  • Your Role at impact.com : As Senior Customer Success Manager, you will be an incredible product expert!
  • Account Management: Coordinate strategic initiatives with direction from manager.

Airwallex

Jul 30
Customer Success Manager, SME & Growth
Shanghai, China mid Full Time
  • 岗位职责 负责新员工培训项目的设计、实施与持续优化，帮助新人快速了解公司、产品、业务流程及岗位要求 根据业务需求搭建并维护培训体系，包括但不限于产品知识、行业知识、系统工具、业务流程、沟通技巧及案例处理等模块 输出并迭代培训材料，包括课件、SOP、知识手册、题库、考试、演练脚本…
  • You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end.

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SAP

Jul 29
Customer Success Partner Senior Advisor - CX
Shanghai, China senior
  • The Customer Success Partner is responsible for the management, orchestration of resources and execution of activities for a designated set…
  • Customer Success Partner The Customer Success Partner engages with SAP’s customers to drive & accelerate their value realization and to…

Clarivate Analytics IS Beijing Co Ltd

Jul 23
Senior Renewals Account Manager
Shanghai, China senior Full Time
  • Collaborate closely with cross-functional teams including Customer Success Managers (CSM), Solution Consultant team, Billing, Legal, and Cu…

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Forter

Jul 22
Account Manager
Shanghai, China mid
  • The Customer Success department is the backbone of everything Forter does, and as an Account Manager, you’ll be a key…
  • We put a great deal of faith in our Account Managers and CSMs who are responsible not only for customer…

Ingka External

Jul 10
Customer Engagement Leader (2 years assignment)
Shanghai, China mid
  • To be considered for this role, you will need to have: Formal qualifications in Marketing, Business Intelligence or equivalent, demonstrati…

Payoneer

Jul 9
Merchant Operations manager
Shanghai, China mid
  • It is a business-driving position that balances day-to-day service excellence with strategic initiatives to increase net revenue retention,…
  • Customer Service& Experience, Financial Ops Ownership Lead and develop the Customer Service team and Financial Ops team of Checkout, ensuri…

Renesas

Jul 7
Customer Success Manager
Shanghai, China mid Full Time
  • Develop and execute customer success plans that drive adoption, retention, and expansion of our SaaS product.
  • Familiarity with CRM systems and customer success tools.

Equinix

Jul 3
Customer Success Manager 2
Shanghai, China mid Full Time
  • Job Summary The Customer Success Manager is responsible for driving initiatives that enhance customer engagement, satisfaction and retentio…
  • Conducts regular CBRs with customers for strategic business conversations Proactively monitors customer utilization, performance and compli…

Xendit

May 12
Senior Manager, Customer Success
Shanghai, China senior
  • About the Job At Xendit, we are looking for an experienced Senior Manager Customer Success to partner with our largest…
  • In this role, you will own the post-go-live customer lifecycle, working closely with enterprise clients to maximise adoption, optimise paym…

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JetBrains

Apr 8
Customer Success Engineer (China)
Shanghai, China mid
  • About the role We are looking for a Customer Success Engineer to join our growing team.
  • Have at least five years of customer-facing experience in sales engineering, solutions engineering, customer success engineering, or a simi…