Last updated 2026-06-07
49 Customer Success jobs in San Jose. ()
Coverage snapshot
Browse Customer Success Manager jobs in San Jose from companies including Intuit, Adobe, ServiceNow, Hp, NetApp, Palo Alto Networks, Inc., and HackerRank Careers.
- Common titles include Customer Success Manager, Customer Experience Lead, Palo Alto Customer Welcome Center, Support Account Manager, Partner Success Manager, and Korea Customer Focal.
- Roles span senior, mid, entry, and intern levels.
- Recent postings include customer success, of customer, customer experience, support account, and partner success roles.
- Most listed roles are in San Jose (14), with openings also in Santa Clara (14), Palo Alto (7), Mountain View (7), and Sunnyvale (3).
- Reported pay for Customer Success jobs near San Jose ranges around $101,250-$257,000 annually (P25-P95 across 26 postings that disclosed pay).
- Explore Customer Success Manager salaries in California in Salary Explorer.
Browse Customer Success Manager jobs in San Jose from companies including Intuit, Adobe, ServiceNow, Hp, NetApp, Palo Alto Networks, Inc., and HackerRank Careers.
Current Customer Success Manager coverage in San Jose
- Common titles include Customer Success Manager, Customer Experience Lead, Palo Alto Customer Welcome Center, Support Account Manager, Partner Success Manager, and Korea Customer Focal.
- Roles span senior, mid, entry, and intern levels.
- Recent postings include customer success, of customer, customer experience, support account, and partner success roles.
- Most listed roles are in San Jose (14), with openings also in Santa Clara (14), Palo Alto (7), Mountain View (7), and Sunnyvale (3).
- Reported pay for Customer Success jobs near San Jose ranges around $101,250-$257,000 annually (P25-P95 across 26 postings that disclosed pay).
- Explore Customer Success Manager salaries in California in Salary Explorer.
Snapshot updated 1hr, 38m ago
San Jose
senior
Full Time
$175k-210k/yr
This role is accountable for the outcomes and experience of a large set of North American clients, working through a…
What the day will look like This role focuses on building and leading a high-performing, Customer Success function across North…
San Jose
senior
Full Time
Required Qualifications Experience & Education 6+ years of Customer Success Management experience.
Proficiency with CRM systems and customer success platforms.
Palo Alto
mid
Full Time
$123.1k-186.3k/yr
Conduct enablement sessions on opportunity and case management, forecasting, pipeline hygiene, knowledge creation, and omni-channel routing…
Familiarity with Sales Cloud automation (workflows, process builder, flows for sales processes) and Service Cloud automation (email-to-case…
Palo Alto
senior
Full Time
$105k-161.8k/yr
This role will work closely with sales, product/solution teams, marketing, and executive teams across the company, including the C-suite, t…
Experience in Services and/or Solutions.
Mountain View
senior
Full Time
$141k-191k/yr
Applies systems thinking and has led Mid Market or Enterprise customer experience creation from concept to production, demonstrating streng…
Displays a natural curiosity to understand customer behaviors, objectives and trends Collects data points from various listening posts - su…
Support Account Manager
Jun 4
San Jose
mid
Cross-Functional Collaboration: Work closely with Renewal Specialists, Field Sales, and other technical teams to ensure an exceptional cust…
Onboarding, Adoption, and Capacity Management: Facilitate smooth onboarding and adoption activities, collaborating with customers to co-cre…
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Support Account ManagerMay 29
Customer Experience Manager
May 27
Menlo Park
mid
Full Time
About The Role We’re hiring a Customer Experience Manager to own the post-implementation relationship with our customers and drive long-ter…
Partner closely with product and engineering to surface patterns in customer pain, communicate feedback clearly, and help prioritize fixes—…
Partner Success Manager
May 26
San Jose
mid
Full Time
$100k-130k/yr
As a Partner Success Manager, you will play a critical role as a technical advisor throughout the sales cycle, becoming…
Specific responsibilities include, but are not limited to: Develop success plans for strategic partner accounts by creating metrics to supp…
Santa Clara
senior
Full Time
Partner with Human Resources to recruit, onboard, and develop Customer Care leaders and specialists, supporting succession planning, leader…
Experience building, scaling, or operating Customer Care Centers of Excellence. *.
San Jose
mid
Full Time
$105k-145k/yr
The Role: As a Customer Success Manager (Spanish Speaking) at Orchard Robotics, you'll leverage your skills in customer success, communicat…
Experience working with ERP systems and CRMs (HubSpot, Salesforce).
Santa Clara
senior
Full Time
$113.7k-177.7k/yr
We are looking for world-class talent to help us extend agentic AI to every employee across every corner of the…
ServiceNow It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential…
Santa Clara
senior
Job Summary Strategy & Leadership Define and execute the SASE Customer Success strategy, focusing on Time-to-Value (TTV), adoption depth, a…
Qualifications Qualifications 10+ years in Customer Success, Account Management, or Professional Services within the SaaS or Cybersecurity…
Mountain View
mid
$136k-197k/yr
As the Customer Success Program Manager, you will develop and drive strategies supporting global adoption, and growth for Google’s educatio…
Preferred qualifications: Program Management certification or experience in Program Management with a technology company.
Customer Success Lead
May 21
San Jose
senior
Full Time
$44.8k-67.2k/yr
The Customer Success Lead is a critical frontline leader and subject matter expert responsible for managing complex, urgent, and high-visib…
Reporting directly to the Supervisor, Customer Success, this role operates as a “working lead,” balancing direct member interaction with te…
Partner Success Manager
May 21
Palo Alto
mid
Full Time
$130k-144k/yr
As a Partner Success Manager , you’ll support and grow relationships with our largest merchant partners.
You’ll work cross-functionally across Operations, Product, Support, Sales, and Leadership to advocate for partner needs, solve problems qui…
Mountain View
senior
Full Time
$210k-225k/yr
The Director, Customer Engagement will work with our customers to realize our vision.
The Director will be responsible for the quality of implementations and resulting deliverables, and will act as the point of…
San Jose
senior
Full Time
$161.7k-234.2k/yr
You'll work alongside a cross-functional Adobe ecosystem including Sales Account Directors, Marketing, Consulting, and Product specialists.
In this role, you'll build deep relationships with clients, champion Adobe solutions, and ensure customers are realizing measurable value f…
Customer Renewals Specialist
May 14
San Jose
mid
Full Time
$120k-150k/yr
In this role, you’ll be responsible for meeting or exceeding renewal quotas, proactively identifying and mitigating potential renewal risks…
Your background in renewals or account management—paired with a proven track record in software sales, particularly within the SaaS or…
San Jose
entry
$68.6k/yr
1 year experience working with strategic accounts Robust knowledge of MS Excel or Google Sheets required Proficient in Workforce Management…
Proficiency in de-escalating conflicts and engaging in customer contacts as needed Maintain a proactive approach to change management and e…
Palo Alto
mid
Full Time
The Customer Delivery Manager is a trusted operational partner to the customer, bridging internal TetraScience teams (engineering, professi…
The Role The Customer Delivery Manager is the operational heartbeat of the TetraScience account team after landing a new customer…
Santa Clara
mid
$100k-125k
What you will do Manage a portfolio of SMB customers, executing defined adoption and renewal motions to drive retention and…
In this role, you will manage a portfolio of SMB customers, ensuring consistent adoption, smooth renewals, and a positive overall…
Head of Customer Success
Apr 24
San Jose
senior
Full Time
$175k-225k/yr
Customer success and expansion Own retention, renewals, and expansion across the book Build QBR motion, health scoring, and renewal forecas…
Founder level partnership Act as a thought partner to the founders on customer strategy and scale Join key customer calls,…
Santa Clara
senior
Responsibilities Customer Success Operations & Scale Own and evolve the end-to-end CS operating model, including implementation, onboarding…
Why This Role Matters The Director of Customer Success is responsible for building, scaling, and operationalizing the systems, processes, a…
Korea Customer Focal
Apr 18
Santa Clara
intern
Key Responsibilities Report to Customer Focal Head to provide technical and operational support aligned with customer needs and business pr…
Support execution of product strategy by translating customer requirements into aligned internal plans and priorities.
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Korea Customer FocalApr 17
Service Relationship Manager
Apr 16
Sunnyvale
mid
Full Time
The role involves partnering closely with a Technical Account Manager, who offers in-depth technical expertise to resolve customer issues.
Responsibilities Adopt a proactive approach focused on Customer Success, addressing evolving service needs, maximising value, and promoting…
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