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GitLab

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Support Engineer (AMER)
Seen active today Posted Jul 31
Remote Remote United States Mid

Role highlights

  • About the team The Support team is distributed all over the world across AMER, EMEA, and APAC regions.
  • Some examples of our projects: A tool to automatically check a GitLab Omnibus install for known issues A solution to…

Thermo Fisher Scientific

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Digital Support Engineer
Seen active today Posted Jul 15
Remote Remote United States Mid Full Time $31.73-42.31/hr

Role highlights

  • Due to our growth we are looking for an experienced Digital Support Engineer to be added to our MSD (Materials…
  • Specific work associated with this position include: Engage with local support teams during pre-installation phase as a consultant to desig…

Snowflake

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Staff Designated Support Engineer
Seen active yesterday Posted Jul 21
Remote Remote United States Mid Full Time $122k-160.6k/yr

Role highlights

  • AS A DESIGNATED SUPPORT ENGINEER AT SNOWFLAKE, YOU WILL IMPACT AND CONTRIBUTE TO THE SUCCESS OF OUR CUSTOMERS: Provide hands-on…
  • Be available on-call as needed for customer success.

ClickHouse

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Senior Technical Customer Support Engineer
Seen active yesterday Posted Aug 14
Remote Remote United States Senior $139.5k-174k/yr

Role highlights

  • We are seeking a Senior Technical Customer Support Engineer to join our global Support Engineering team.
  • What you will be doing: Supporting and guiding our ClickHouse users, customers, and prospects via cases, chat, Slack, community, and…

Abnormal

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Customer Solutions Engineer
Seen active yesterday Posted Aug 14
Remote Remote United States Mid $93.5k-110k/yr

Role highlights

  • Customer Solutions Engineer Job Description Customer Solutions Engineers give Abnormal a flexible, technical resource for situations that f…
  • The Customer Solutions Engineer is a complex and dynamic customer facing role with a focus on churn mitigation, product adoption,…

Motive

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Senior Solutions Engineer, Maintenance
Seen active today Posted Aug 12
Remote Remote United States Senior Full Time $160k-220k/yr

Role highlights

  • About the Role: As a Senior Solutions Engineer specializing in Maintenance, you'll play a key role in taking our new…
  • Unlike a traditional Solutions Engineer, you won't carry a book of business or sit with a fixed set of Account…

UtiliSave LLC

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AI Platform Support Engineer
Seen active today Posted Aug 12
Remote Remote United States Mid Full Time $65k-80k/yr

Role highlights

  • As our company rapidly expands its investment in AI and cloud technology, we're seeking an AI Platform Support Engineer to…
  • This role offers a clear path to grow into senior AI engineering or platform architect responsibilities as we scale.. Key…

Service Management Group (SMG)

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Associate Support Engineer
Seen active today Posted Aug 12
Remote Remote United States Entry Full Time

Role highlights

  • Strong written and verbal communication, troubleshooting, prioritization, attention to detail, and cross-functional collaboration skills, w…
  • Preferred: Experience supporting applications in a SaaS environment.

MatrixCare Home Health & Hospice LLC

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Technical Support Specialist
Seen active 2 days ago Posted Aug 12
Remote Remote United States Mid Full Time $62k-78k/yr

Role highlights

  • The primary role of Technical Support Specialist is to provide technical support to customers experiencing problems with software and data…
  • Let’s talk about Responsibilities Triage and prioritize escalated customer cases from the Customer Support team Communicate with customers…

Auto Integrate

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Customer Support Engineer
Seen active yesterday Posted Aug 11
Remote Remote United States Mid

Role highlights

  • What You'll Be Doing Act as the primary point of contact for advanced technical support and product-related inquiries from customers,…
  • Preferred Qualifications: Experience with customer support tools like Zendesk, Salesforce, or similar platforms.

Fortanix

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Product Support Engineer (US based)
Seen active today Posted Aug 11
Remote Remote United States Senior

Role highlights

  • Responsibilities Provide post sales technical support, configurations, troubleshooting, and standard methodologies to customers via phone,…
  • We are seeking a Product Support Engineer who will help deploy, implement, upgrade and optimize the Fortanix platform.

LE0001 ServiceTitan, Inc.

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Solutions Engineer, Pro Products
Seen active 2 days ago Posted Aug 11
Remote Remote United States Mid Full Time

Role highlights

  • You are motivated by complex technical challenges and are determined to solve them while working with cross-functional partners to ensure…
  • We are looking to bring on a talented Pro Products Solutions Engineer who can help existing customers adopt new features…

More roles at LE0001 ServiceTitan, Inc.

Grafana Labs

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Senior Solutions Engineer | West Coast | Remote
Seen active today Posted Aug 10
Remote Remote United States Senior

Role highlights

  • What You’ll Be Doing: Join as an early member of a high growth team working together to solve technical and…
  • Our Majors Solutions Engineering team are our in-house, customer-facing product experts.

Ooma

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Solutions Engineer, Fluentstream
Seen active yesterday Posted Aug 7
Remote Remote United States Mid $75k-90k/yr

Role highlights

  • About the Role: This role guides customers through the technical and product-facing side of their FluentStream journey by running live…
  • You'll be the connective tissue between the teams that win customers and the teams that grow them: partnering with Account…

Hammerspace

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Customer Support Engineer - West
Seen active today Posted Aug 7
Remote Remote United States Senior

Role highlights

  • The Customer Support Engineer will engage with our customers to understand and resolve their complex technical issues, leveraging their str…
  • Customer Support Engineer - West Customer Support Engineer - West Hammerspace is a Data Platform that centralizes data logically into…

Lithic

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Support Engineer
Seen active yesterday Posted Aug 6
Remote Remote United States Mid

Role highlights

  • What You'll Bring: 3+ years in a technical, execution-heavy role: Support Engineer, Solutions Engineer, Implementation Engineer, TAM, or si…
  • We are hiring a Support Engineer to join our API Support team.

Horizon3

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Staff Technical Support Engineer (Web App)
Seen active today Posted Aug 6
Remote Remote United States Mid Full Time $117k-145k/yr

Role highlights

  • Mentor and technically develop senior and junior team members alike, driving a culture of engineering rigor, knowledge sharing, and technic…
  • Deep experience with: Modern web application architectures, including SPAs, server-rendered apps, APIs, and microservice-backed platforms,…

Red Hat, LLC

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Technical Account Manager - Ansible
Seen active 3 days ago Posted Aug 6
Remote Remote United States Mid Full Time $96.4k-154.2k/yr

Role highlights

  • Red Hat's FSI Technical Account Management team is looking for an enterprise-level engineer with a background in Ansible Automation Platfor…
  • What You Will Do Serve as the primary customer advocate within Red Hat, facilitating communication and collaboration across teams Deliver…

More roles at Red Hat, LLC

GE Vernova

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Support Technique - Monitoring & Diagnostics Technical Support...
Seen active today Posted Aug 5
Remote Remote United States Entry Full Time $139.3k/yr

Role highlights

  • Lead Monitoring & Diagnostics Technical Support Specialist Responsibilities: Provide ongoing technical support and case management daily th…
  • Lead Technical Support Specialist is highly technical, customer focused and self-motivated in providing technical support for GE Vernova cu…

Together AI

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Technical Support Engineer (GPU Clusters) - US Weekends
Seen active yesterday Posted Aug 4
Remote Remote United States Mid

Role highlights

  • Responsibilities Engage directly with customers to tackle and resolve complex technical challenges involving our cutting-edge Kubernetes GP…
  • Act as a customer facing SRE to ensure our customer’s Kubernetes clusters remain healthy and stable Become a product expert…

More roles at Together AI

Siteline

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Integration Support Engineer
Seen active yesterday Posted Aug 4
Remote Remote United States Mid

Role highlights

  • Support pre-sales initiatives by assisting with technical discovery and answering integration-related questions during calls with prospects…
  • Key Responsibilities: Serve as the primary contact for integration-related support , performing root cause analysis on complex integration…

LucidLink

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Technical Support Engineer, L2
Seen active today Posted Aug 4
Remote Remote United States Entry Full Time $96k/yr

Role highlights

  • Job description Joining LucidLink as a Technical Support Engineer (Level 2) you will be responsible for ensuring that all inbound…
  • Your skills and qualifications: At least 2 years of experience as Technical Support or a similar position.

trane technologies

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Technical Product Support Engineer- (Remote)
Seen active today Posted Aug 4
Remote Remote United States Mid Full Time

Role highlights

  • As a Technical Product Support Engineer, you will be able to assist customers in the troubleshooting process utilizing knowledge of…
  • Where is the work: Virtual Job Summary: In this position as a Technical Product Support Engineer, you will be providing…

BizzyCar

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Forward Deployed Solutions Engineer (AI Products)
Seen active today Posted Aug 3
Remote Remote United States Mid

Role highlights

  • We're hiring a curious professional to own product launches on the ground: configuring the product to each dealership's systems and…

More roles at BizzyCar

TLA Tech

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Senior Customer Support Engineer
Seen active yesterday Posted Aug 3
Remote Remote United States Senior $160k-200k/yr

Role highlights

  • To expand our capacity and coverage in these areas, we're looking for a Technical Support Engineer to join our Support…
  • This role serves as a technical partner between Customer Success and Engineering, resolving complex client issues and building tools that…

More roles at TLA Tech

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