78 Remote Technical Support Jobs in India

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• Job Description This role focuses on incident response and operational support within IT and contact center environments.
• Hands-on experience with tools such as ServiceNow, Splunk, Dynatrace, and Genesys Engage or cloud call center platforms is required.

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• Responsibilities and requirements: Product & Domain Expertise – Understands mobile applications, SaaS based delivery models and troubleshoo…
• Customer oriented and face to face post-sales services experience with excellent communications skills.

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• Required: 2+ years of Technical Support Experience or similar relevant experience Full-Stack Javascript Tech Support experience with capab…

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• 2-4 years of customer or technical support experience.
• You’ll solve challenging technical issues, support seamless integrations and APIs, and directly impact customer success every day.

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• About the role: The Technical Support Engineer is a customer-facing role responsible for troubleshooting, supporting, and optimizing SaaS p…
• What We’re Looking For 4+ years of experience in a Technical Support, Technical Account Manager, or a similar SaaS role.

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• Work with our customers' and partners' developers, architects, and support personnel to resolve complex problems with potentially very cost…

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• The IT Tooling team sits within IT Support & Services (ITSS) and builds the automations that power ITSS's own operations.
• You'll own technical domains within the IT Tooling platform and partner with regional IT teams across APAC, EMEA, and AMER…

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• We are seeking a Technical Support Engineer to join our global Support Engineering team.
• What you will be doing: Supporting and guiding our ClickHouse users, customers, and prospects via cases, chat, Slack, community, and…

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• Role Objective We are seeking a technically skilled senior Support Engineer .
• Strong experience or ready to work in software support, ticket management, and escalation processes.

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• Writing Technical Documentation (i.e. Knowledge Base Articles).
• Works directly with escalation engineers to assure resolution of critical customer issues.

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• Strong technical proficiency with experience in common enterprise operating systems, Eg: Windows & macOS.
• Proven experience in delivering live support, including phone support, Zoom, or similar platforms.

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• Technical Support Engineer Position Summary We are seeking a skilled Technical Support Engineer to act as the critical link between…
• Coordinate escalations between Support, Engineering, and Development teams.

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• The Technical Account Manager ("TAM") Architect role will be a member of our Support Services team and Support group, and…
• Note: This person can be remote in India, but must be open to regional travel as required for onsite customer…

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• Project Support : Contribute to IT projects such as system upgrades, process improvements, and tool rollouts.
• Provide friendly, reliable, and customer-focused IT support to all employees.

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• Some key requirements of this role - 3-5 years of overall experience, including at least 2 years in Technical Account…
• Technical problem-solving skills , with the ability to troubleshoot integrations and recommend tailored solutions.

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• We're looking for a versatile Database Support Engineer to join our Technical Services team.
• What You'll Do Customer Success Provide technical support to customers experiencing database and platform issues Translate complex technica…

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• We are looking for a DevOps Support Engineer who can manage high-volume service requests and IT tickets, serve as the…
• Our platform delivers always-on, AI-enabled Creative, Competitive, Commercial and Market Intelligence—spanning ad strategy, media spend, cr…

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• Why you: The Support Administrator will work as part of a NOC team that supplies complete support for all aspects…

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• About the Role: In the Product Specialist role, you will be the first layer of communication with our customers.
• Solid verbal, written, presentation, and interpersonal communication skills Experience with Databases (including SQL queries), Microsoft Ex…

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• You'll work closely with Engineering, Product, and Customer Success while partnering directly with customer technical teams.
• You enjoy working across Engineering, Product, and Customer Success.

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• Troubleshoot implementation issues and partner with Product, Support, Operations, and Engineering teams when necessary.
• Success in this role is measured by customer adoption, implementation quality, customer satisfaction, and long-term retention This position…

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• Experience maintaining Zendesk–Jira integrations and troubleshooting platform, workflow, or data-synchronization issues.
• This is a hands-on role covering platform administration, workflow design, Help Center development, reporting, integrations, and continuous…

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• Technical Operations Engineer to provide technical support and administration for IFS Cloud deployments on Azure AKS (Azure Kubernetes Serv…
• The role involves monitoring system health, troubleshooting applications, and managing deployments to ensure optimal performance.

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• Sitting at the heart of our customer-first culture, you will shape tailored onboarding blueprints, orchestrate complex delivery workstreams…
• Proven track record implementing Enterprise Identity and Access Management (IAM), including SSO (OIDC/SAML) and Role-Based Access Control (…

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• Collaborate with cross-functional teams to integrate Amazon Connect with CRM platforms (e.g., Salesforce.
• Collaborate with cross-functional teams to integrate Amazon Connect with CRM platforms (e.g., Salesforce, ServiceNow).