49 Remote Technical Support Jobs in Colombia

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• Experience testing, troubleshooting, documenting, and supporting deployed technology solutions.
• Experience with Salesforce Agentforce or similar enterprise platforms (IFS, SharePoint, Teams).

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• You’ll own first-line support: taking tickets from customers and partners, reproducing issues, debugging live production instances, and get…
• You’ll work closely with the Workflow engineering team, who handle support themselves today.

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• The Trading Application Support Engineer will provide critical technical support to the trading desk and back-office operations specializin…
• The support engineer should be able to connect the dots and be proactive toward improving the day-to-day support function.

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• Role Objective We are seeking a technically skilled senior Support Engineer .
• Strong experience or ready to work in software support, ticket management, and escalation processes.

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• Experience in managing dedicated customer accounts.

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• Experience in managing dedicated customer accounts.

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• AI Solutions Engineer (#4508514101) - Office/Remote | N-iX Search Jobs Work at N-iX Projects Remote Work Referral Program Life at…
• The AI Solutions Engineer designs, builds, and operates production-ready AI solutions for IT Operations, IS Operations, and Governance.

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• Experience in managing dedicated customer accounts.

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• About the Opportunity As a Technical Account Manager at Ellucian, you will serve as a strategic advisor and orchestration lead…
• What you will bring Minimum of 3-5 years in a technical customer-facing or account management role in a SaaS, EdTech…

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• Required Qualifications Experience in a Managed Services Provider (MSP) environment is mandatory.
• Assist in diagnosing and troubleshooting basic hardware, software, networking, and connectivity issues for end users.

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• Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your…
• What you need to succeed in this role: Excellent Swedish and English skills (at least C1 level for both spoken…

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• As a Customer Support Specialist , you will manage inbound customer requests for technical support and services, and in doing…
• Escalation of requests to the Advanced Support, Customer Success contact, or Operations team.

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• This role is a strong fit for experienced support professionals who enjoy staying close to customers, take pride in doing…
• We’re looking for someone who is fluent in both Spanish and English and can deliver calm, empathetic, and precise support…

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• Lead live support calls with US-based clients to troubleshoot technical issues in real-time.
• Job Summary We are seeking a high-energy, empathetic, and technically-minded Customer Support Specialist to serve as the primary point of…

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• Support operational learning by highlighting recurring issues, process gaps, and support risks What You’ll Need Strong experience in player…
• About The Role SIDE is looking for Senior Player Support Specialists to support the highest complexity player cases within a…

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• Key Responsibilities Team Leadership & Change Management Leads, coaches, and develops a team of 6 across support and professional services…
• Collaborates with Product, Engineering, Customer Success, and GIS Consulting to resolve complex issues and improve the end-to-end customer…

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• Expert Support and Triage: Efficiently triage a broad array of incoming customer inquiries, assisting the field team with demos, troublesho…
• Key Responsibilities and Deliverables The Account Engineer manages a critical portfolio of new and early-stage customers, and is accountabl…

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• Sales & Integrations Engineer Description Are you passionate about automation, APIs, and building seamless software integrations?
• In this role, you'll: Design, develop, and maintain integrations using automation platforms like n8n, Pipedream, or similar tools.

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• Requirements Required 3+ years of experience in Customer Support, Client Support, Customer Success, Customer Experience, Account Support, o…
• Cross-functional Collaboration Partner closely with Operations, Logistics, Fulfillment, and Customer Experience teams.

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• Knowledge of automation tools and frameworks for building, testing, and deploying software, such as Jenkins, GitLab CI/CD, CodeDeploy Conta…
• Experience in technology/software sales, pre-sales, or consulting Advanced knowledge of AWS services and cloud architecture Salesforce know…

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• Provide end-user technical support through issue resolution, workflow guidance, and system assistance for internal and external users.
• Strong background in customer experience, system support, and operational execution with the ability to troubleshoot issues and explain wor…

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• You will work closely with the broader Client Success, Onboarding, Technical Support, Product, and Engineering teams to deliver a responsiv…
• Develop your customer success, troubleshooting, platform expertise, and SaaS support skills while building a best-in-class client experienc…

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• Estamos creciendo y buscamos un User Support Specialist con base en Colombia para ayudarnos a consolidar esta misión, convirtiéndose en…
• Requirements 🧩 Qué buscamos Buscamos a un profesional autónomo y analítico, capaz de identificar patrones de error y actuar como…

Role highlights

• 4–8 years in a customer-facing technical role where you personally wrote and owned the code (Forward Deployed Engineer, Solutions Engineer,…
• Acting as the bridge between product teams and enterprise clients, FDEs ensure smooth deployment of AI-driven solutions, workflow automatio…

Role highlights

• What we’re looking for Technical Expertise & IT Trajectory Applies 2-3+ years of direct experience in technical support for startups,…
• Step 4: Technical Interview (60 min) You'll meet with three members of our IT & Security team for a structured…