48 Remote Technical Support Jobs in Brazil

Role highlights

• What you'll do The Technical Support Engineer - Salesforce is responsible for diagnosing and resolving moderately complex technical issues…
• This role focuses on independently managing support cases end-to-end, building deep product expertise, and consistently meeting SLA and cus…

Role highlights

• Relevant technical certifications (e.g., AWS Solution Architect Associate) or equivalent practical experience.
• ✅ What you will be working on/responsible for - Prepare and deliver compelling technical presentations, demos, and webinars - Providing…

Role highlights

• What you'll do The Technical Support Engineer - Salesforce is responsible for diagnosing and resolving moderately complex technical issues…
• This role focuses on independently managing support cases end-to-end, building deep product expertise, and consistently meeting SLA and cus…

Role highlights

• This is a customer-facing role where you'll combine technical expertise, problem-solving, and communication skills to support product imple…

Role highlights

• Experience with incident management processes and high-intensity support environments.
• Collaborate with cross-functional teams to deliver solutions, optimize support processes, and implement scalable monitoring systems.

Role highlights

• Work independently to investigate and resolve customer issues, including reproducing complex scenarios using various technologies.
• We are sustainably growing our globally distributed teams across GTM, operations and engineering.

Role highlights

• Your Profile 3-4 years in support / technical support roles.
• Requirements Responsibilities: Provide customer support across multiple channels, including tickets, chat, email, and online meetings.

Role highlights

• Who You Are The Customer-Facing Engineer: You have 5+ years of experience in a highly technical, client-facing role (e.g., Solution…
• About the Role We are looking for a highly technical, customer-obsessed Lead Solution Engineer to join our global technical operations…

Role highlights

• This role sits at the intersection of technical support, engineering, and customer success.
• Own, prioritize, and troubleshoot the complex technical issues and provide an excellent solution to the customers Be a key source…

Role highlights

• Work directly with technical contacts from our customers and prospective customers to provide bespoke support and architect solutions.
• As a Solutions Engineer, you can expect to: Collaborate strategically with Account Executives to enhance the technical aspects of the…

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• As a Solutions Engineer, you are the technical owner of the merchant relationship from first sales conversation through live integration…
• Acting as a bridge between technical and business functions, a Solutions Engineer not only helps demonstrate and implement the product’s…

Role highlights

• Technical Account Managers (TAMs) are highly technical and experienced engineers who work with customers on their strategic needs and missi…
• The Red Hat services team is looking for an experienced System administrator engineer to join us as a Red Hat…

Role highlights

• Required Qualifications Experience in a Managed Services Provider (MSP) environment is mandatory.
• Assist in diagnosing and troubleshooting basic hardware, software, networking, and connectivity issues for end users.

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• You'll work closely with Engineering, Product, and Customer Success while partnering directly with customer technical teams.
• You enjoy working across Engineering, Product, and Customer Success.

Role highlights

• Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your…
• So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding ser…

Role highlights

• Your Day to Day: As a Managed Services Field Engineer your responsibilities will include: You will be responsible to ensure…
• What We’re Looking For As a Managed Services Field Engineer your background will look like: A minimum of 2-4 years…

Role highlights

• This role is responsible for the performance of Technical Support Engineers (TSEs) and vendor partners, ensuring the delivery of proactive…
• What you'll do The Senior Support Service Delivery Manager will lead the operational delivery and vendor management for the Core+…

Role highlights

• You will serve as a trusted technical advisor for our customers and a technical reference within Customer Success, collaborating closely…
• You As an Advanced Customer Success Engineer, you are an experienced software engineer with a strong implementation mindset.

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• Lead live support calls with US-based clients to troubleshoot technical issues in real-time.
• Job Summary We are seeking a high-energy, empathetic, and technically-minded Customer Support Specialist to serve as the primary point of…

Role highlights

• As a Technical Support Consultant I, you'll play a critical role in resolving advanced product and application issues that require…
• Contribute to knowledge-sharing initiatives by creating technical documentation and supporting the development of Tier 1 support team capab…

Role highlights

• Key Responsibilities Team Leadership & Change Management Leads, coaches, and develops a team of 6 across support and professional services…
• Collaborates with Product, Engineering, Customer Success, and GIS Consulting to resolve complex issues and improve the end-to-end customer…

Role highlights

• What you'll do Engage with customers through Zoom calls and email as a technical consultant during the post-sales journey, providing…
• You'll report to the Customer Success Engineer Team Manager.

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• 3+ years of experience in Customer Support, Client Services, Customer Success, Account Support , or similar customer-facing roles.
• Support day-to-day client communication and account management activities.

Role highlights

• You’ll be the heartbeat of our support operations, sitting at the intersection of: Real-time chat, email, and internal team support…
• Configure and maintain client accounts: Partner with Customer Success Managers during new client implementations by setting up client accou…

Role highlights

• Responsibilities Open and manage support tickets, documenting the actions taken to resolve incidents; Assist clients via chat, phone, email…