34 Remote Technical Support Jobs in Australia

Role highlights

• We are seeking a Technical Support Engineer to join our global Support Engineering team.
• Note : This is a remote position, but candidates must be located in Australia What you will be doing: Supporting…

Role highlights

• We are seeking a Technical Support Engineer to join our global Support Engineering team.
• Note : This is a remote position, but candidates must be located in Australia What you will be doing: Supporting…

Role highlights

• You will report to the CSE Manager and work closely with Customer Success Managers, TechOps, Product, and Engineering.
• You will work with network engineers on their hardest problems and on their business's strategic priorities.

Role highlights

• Deliver High-Quality Technical Support Liaison between Engineering, Network Operations and FAE and FDE team to support the customer.
• Train and mentor support engineers on troubleshooting methodology, operational awareness, and customer communication.

Role highlights

• Qualifications 5–8+ years of experience in technical support engineering, systems engineering, or software development, with a track record…
• We are architecting the Technical Support engine .

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• You will Technical Escalation & Issue Resolution Serve as the final technical escalation point for Support, unblocking TSEs, CSMs, and…
• You serve as the highest internal technical escalation point , combining deep product mastery with a strong ability to diagnose…

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• WHAT WE'RE LOOKING FOR 5 - 6+ years in Technical Support, Support Engineering, or a related technical role in a…
• Act as overflow for Delivery Support during peak windows when issues exceed their scope.

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• We’re looking for a Tier 2 Support Engineer who thrives on solving complex technical problems and building smarter support systems.
• What You Bring 3+ years in a Technical or Customer Support role, focused on complex software environments.

Role highlights

• The Ideal Candidate: 6+ years in Technical Support, Application Support, or customer-facing technical engineering roles (5+ minimum conside…
• Your profile We’re expanding our Support presence in APAC and looking for a highly autonomous Senior Technical Support Engineer to…

Role highlights

• As an IT Support Engineer, you'll help keep the core IT infrastructure running that our whole workforce depends on.
• This is a hands-on role supporting a modern, cloud-first environment; endpoints, identity, SaaS platforms, and automation - so our distribu…

Role highlights

• Experience applying AI and ML in controls applications.
• This role can include 25% travel Key Qualifications 10-15 years of work experience as a controls engineer, programmer, or equivalent…

Role highlights

• Posting Type Remote/Hybrid Job Overview The Technical Account Management Team proactively supports our customers in meeting their goals and…
• Experience working in a SaaS, IaaS and/or Hybrid environments Experience with and knowledge of e-discovery industry and products.

Role highlights

• Your daily business will involve Serving as primary technical contact for Australian customers, building relationships with both technical…
• This is a role for someone who has worked inside the BESS industry and is both able to and genuinely…

Role highlights

• Director of Solutions Engineering and works closely with the Field SEs, Technical Alliances, and Enablement teams.
• Qualifications 7+ years of experience in solutions engineering, partner engineering, or similar technical roles, with proven experience in…

Role highlights

• Technical Account Management Act as the primary technical point of contact for assigned key accounts post-implementation.
• Partner with Account Managers to identify growth opportunities and assist with technical expansions.

Role highlights

• Provides technical support across a range of customer environments and third-party technologies.
• Position Summary & Key Areas of Responsibility Installs, maintains, repairs, and upgrades customer equipment and related hardware/software/…

Role highlights

• Experience leading and shipping large scope technical projects in collaboration with multiple experienced engineers.
• Note : This is a remote position, but candidates must be located in Australia Responsibilities: Project Engineering & Consulting (50%):…

Role highlights

• Follow up with customers to confirm resolutions, provide additional assistance where required, and ensure their overall experience is posit…
• Assist customers with platform or policy-related issues , troubleshooting effectively to ensure they can access and use our services withou…

Role highlights

• This position balances technical expertise with people management responsibilities while addressing support challenges and ensuring custome…
• This position provides day-to-day leadership and technical guidance to a team focused on customer issue resolution, technical assistance, a…

Role highlights

• About the role: Customer support is on the very front-lines of assisting our dbt Cloud customers and we are looking…
• In this role, you can expect to: - Lead and develop a team of Customer Solutions Engineers across the APJ…

Role highlights

• Drive compelling demos and impactful Proof of Values (PoVs) to effectively showcase the value of the CodeRabbit platform Help in…
• What you will do: Collaborate with Account Executives to understand customer requirements and develop customized technical solutions Transl…

Role highlights

• Exercise your product instincts to help set the roadmap Requirements for the role: Degree in a STEM field Proven track…
• Deployed Engineers (DEs) are customer-facing technical experts who help our customers maximize the value they get out of Devin.

Role highlights

• As an IT Service Desk Analyst, you will be responsible for providing first-level support, troubleshooting, and resolving technical issues r…
• What you’ll bring: Experience as an IT Service Desk Analyst Excellent communication skills, both verbal and written, with the ability…

Role highlights

• Sitting at the intersection of technical depth and customer strategy, you ensure our customers — from hyper-growth AI Clouds to…
• Success Planning: Build and maintain customer success plans that document business objectives, KPIs, adoption milestones, and a forward pla…

Role highlights

• Interest in software implementation, system integration and deployment.
• Assist with troubleshooting integration issues across application, network and system boundaries.