Last updated 2026-07-05

25 Workforce Management Jobs in Quezon City, NCR, Philippines

Browse 25 Workforce Management jobs across Quezon City, NCR, Philippines. Listings are updated hourly and include salary data where available.

Snapshot updated 54m ago

Page 1

Tsys

Jul 3
Real Time Analyst
Quezon City, NCR, Philippines entry Full Time
  • We’re looking for a Real Time Analyst to join our ever evolving Workforce Management team and help shape the future…
  • What you’ll own Monitor real-time operations, including agent performance, queues, and service levels across all channels Ensure schedule a…

Masergy Philippines Inc.

Jul 1
Real Time Analyst (Night Shift | Hybrid)
Pasig City, NCR, Philippines mid Full Time
  • Strong collaboration skills with WFM planning, operations, and support teams.
  • Experience using Workforce Management tools, preferably Aspect’s eWFM.

Comcast Business

Jul 1
Real Time Analyst (Night Shift | Hybrid)
Pasig City, NCR, Philippines mid Full Time
  • Strong collaboration skills with WFM planning, operations, and support teams.
  • Experience using Workforce Management tools, preferably Aspect’s eWFM.

20 DexCom Philippines Inc

Jun 30
Resource Analyst
Manila, NCR, Philippines mid Full Time
  • Partner closely with Real-Time Analysts and Forecasters to ensure planning assumptions translate effectively into execution.
  • What Makes You Successful You will excel in this role if you: Bring 3+ year of Real-Time Analyst or WFM…

ANZ Banking Group Limited

Jun 30
Workforce Planning Manager
Quezon City, NCR, Philippines mid
  • As a Workforce Planning Manager, you will: Translating forecast demand into workable staffing and schedules, determining how many people ar…
  • About the Role As a Workforce Planning Manager, you will be accountable for end-to-end planning and real-time (intraday) management across…

Prime System Solutions

Jun 29
Real Time Analyst (Pioneer Account/Company)
Quezon City, NCR, Philippines mid Full Time
  • Preferred Experience 2–3 years of experience in Real-Time Analysis (RTA), Workforce Management (WFM), Scheduling, or Intraday Planning.
  • Perform intraday forecasting adjustments, update staffing requirements within the Workforce Management (WFM) platform, and analyze variance…

Global Payments Process Centre Inc.

Jun 29
Team Lead / Supervisor - Contact Center
Quezon City, NCR, Philippines senior Full Time
  • Team Leadership & Client Coordination: Lead and support the team while collaborating with client stakeholders to resolve issues and maintai…
  • Performance & Process Improvement: Analyze call metrics, optimize workflows, and implement improvements to drive efficiency and quality.

ResultsCX

Jun 27
Real Time Analyst
Pasig City, NCR, Philippines senior
  • The Real Time Analyst must take actions to ensure the enterprise achieves its clients and internal bill to pay goals.
  • Manage numerous real-time metrics such as: Service Level, Average Speed of Answer, Schedule Adherence, Occupancy, Average Handle Time, and…

Alta Resources

Jun 26
Workforce Real Time Coord
Pasig City, NCR, Philippines mid
  • This position will work closely with program leaders & corporate workforce management staff to assess impact of daily absences ,…
  • The function entails extensive experience in the call center environment with experience or the ability to learn the Aspect eWorkforce…

Candidate Experience site

Jun 25
Advanced Specialist - BPO Management
Mandaluyong City, NCR, Philippines mid Full Time
  • This role is highly collaborative, requiring close partnership not only with internal Finance, Operations, and Workforce Management (WFM) t…
  • Technical Expertise Advanced proficiency in Excel (pivot tables, macros, financial and capacity models).

Wd108

Jun 23
Analyst, Scheduling
Quezon City, NCR, Philippines mid Full Time
  • ○ Generate and analyze reports on workforce metrics, including planned vs. forecast outputs, attrition, and hiring, to identify discrepanci…
  • ○ Facilitate monthly reviews of Actual vs Forecast with ODs and VPs Scheduling: ○ Utilize forecasting and capacity planning to…

Wing Assistant

Jun 18
Workforce Staffing Manager
Manila, NCR, Philippines mid Full Time
  • Role Overview As Workforce Staffing Manager, you will own and build the end-to-end hiring engine - scaling high-volume recruitment while…
  • We operate a rapidly scaling remote talent platform supporting global businesses with distributed professionals, managing the full lifecycl…

Alorica

Jun 12
Sr Manager Workforce
Quezon City, NCR, Philippines mid
  • 1000 Required Discard Add Summary Page Sr Manager Workforce - Alorica Careers loaded.
  • American English American English Español Français canadien Join Our Team Why Alorica?

More roles at Alorica

Tasq Staffing Solutions, Inc.

Jun 11
Real Time Analyst - UK Financial Customer Service (Quezon City) | Onsite
Quezon City, NCR, Philippines entry Full Time
  • Incident Management: Coordinate with operations and IT during system downtimes or emergencies to minimize impact on service levels.
  • Reporting: Generate live and end-of-day interval reports, shrinkage data, and root-cause analyses (RCA) on performance gaps.

Wipro

Jun 5
Real Time Analyst Job Details | Wipro Limited
Quezon City, NCR, Philippines mid
  • Real Time Analyst Job Details | Wipro Limited We use cookies to offer you the best possible website experience.
  • Perform continual analysis of current performance and conduct real-time re-forecasting to make necessary adjustments in staffing plans and…

Payoneer

Jun 2
Account Executive, WFM
Manila, NCR, Philippines mid
  • This role will be part of our WFM business unit.
  • Role Summary To achieve our mission to enable remote employment globally, we need to build a world-class product experience backed…

Qualfon

Jun 1
ANALYST I, WORKFORCE MANAGEMENT | Qualfon
Manila, NCR, Philippines mid
  • 2–5 years of Workforce Management experience , preferably in Forecasting, Capacity Planning, or Workforce Analytics within a contact center…
  • Experience in Workforce Management, Forecasting, or Capacity Planning within a contact center/BPO environment.

More roles at Qualfon

Enshored Inc. (External)

May 26
Workforce Manager
Pasig City, NCR, Philippines mid
  • We are seeking an experienced Workforce Manager to oversee the accuracy, timeliness, and efficiency of workforce reporting, forecasting, an…
  • Proficiency in workforce management tools (e.g., RightForce, Aspect eWorkforce, IEX).

EXL Talent Acquisition Team

May 12
SeniorExecutive-WFM-MIS
Pasay, NCR, Philippines senior
  • We are seeking a highly organized and detail-oriented Senior Executive Workforce MIS to join our team.
  • The ideal candidate will play a crucial role involving analyzing huge number of data, employee headcount, and compliance requirements to…

More roles at EXL Talent Acquisition Team