46 Technical Support Jobs in Prague, Czechia

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• What role you will play in our team Our Technology Support Engineers work as the front line lubricant technology contact…
• Maximize upsell opportunities on Flagship and Premium product through expert technical advice Record any customer complaints received via t…

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• Role Overview: You will be part of Technical Services – providing Tier 3 support for technical and software support cases…
• Reporting issues and recommending process improvements to reduce/prevent incoming cases enabling our customers to focus on “experience firs…

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• Experienced Support Engineer (tier 3-4)/Technical Account Manager/Pre Sales background from web/network/information Security companies - Re…

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• About the Role As Technical Support Engineer, you will provide advanced technical support to BYD’s service network across the Czech…
• Key Objectives & Responsibilities Provide regional technical support via service portal, remote diagnostics, and onsite support.

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• Technical Support Specialist ( Slovak & Czech language) Locations: Warsaw, Prague or Bratislava (Your choice!).
• This role is based in the Regional Customer Support Center which is dedicated to providing excellence while helping laboratory personnel…

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• As an Operational Technical Support Engineer at Aevi, you will join a growing community of likeminded problem solvers passionate about…
• What you will be doing: Operational Technical Support Engineer Developing understanding of troubleshooting and triaging of hybrid cloud (AW…

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• Proven experience resolving issues without real-time engineering support.
• Performs trouble shooting, parts replacement, system upgrades, basic deployment, and repair on desktops / notebooks/ printers.

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• Provides technical feedback on technical process issues to improve overall service delivery.
• Performs trouble shooting parts replacement, system upgrades, advanced deployment, and repair on desktops / notebooks/ printers.

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• Proven experience resolving issues without real-time engineering support.
• Performs trouble shooting, parts replacement, system upgrades, basic deployment, and repair on desktops / notebooks/ printers.

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• About the role We're looking for a proactive IT Field Support Engineer (L1) who enjoys hands-on technical problem solving and…
• In this role, you'll provide on-site support for enterprise IT environments, troubleshooting and resolving hardware and software issues whi…

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• Collaborate with quality, regulatory, sales, and marketing teams to support timely issue resolution.
• Preferred experience includes supporting customers in healthcare, medical device, pharmaceutical, or other regulated industries, working wi…

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• Strong understanding of ITSM processes (ITIL certified preferred) and experience with ServiceNow.

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• The Managed Helpdesk Product Support Analyst will primarily be responsible for owning, troubleshooting, diagnosing and resolving problems t…
• The Managed Helpdesk Support Analyst specialising in Aftersales will assist colleagues and demonstrate outstanding verbal and written commu…

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• To thrive in this role, you need to have: Basic understanding in technologies such as Pulse Secure SSL VPN, Virtual…
• Good understanding of using ITSM tools and ITSM processes.

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• Experience in a shared service center environment preferred.
• Key Responsibilities Provide outstanding customer service by responding to employee inquiries promptly, professionally, and accurately thro…

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• Coordinate changes, incident resolution, vendor engagement, and lifecycle planning for the platform.
• Demonstrated experience with enterprise platform operations, incident management, root-cause analysis, and service restoration.

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• Coordinate changes, incident resolution, vendor engagement, and lifecycle planning for the platform.
• Demonstrated experience with enterprise platform operations, incident management, root-cause analysis, and service restoration.

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• We are seeking a Professional Services Engineer to join a team working with some of the world’s largest financial services,…
• WHAT YOU BRING Bachelor’s degree in Computer Science, Engineering, or a related field or equivalent practical experience 5+ years of…

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• Partner with Customer Experience (CX), Go-to-Market (GTM), Support, and Cloud Operations service delivery teams.
• Identify and support continuous improvement initiatives within Cloud Operations delivery processes.

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• As a Customer Support Specialist, you will play a critical role in delivering exceptional customer experiences while supporting transaction…
• In this hybrid role you will combine customer support, transaction processing, escalation management, and service delivery in a regulated f…

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• The VBR technical support engineer is a trusted role providing technical assistance to fellow IT Professionals, using broad and in-depth…
• About the Role Technical Customer Support is our customers’ “hotline.”.

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• Tier 1 & Tier 2 Support & Triage: Act as the initial responder for incoming technical tickets, providing triage and…
• The Associate Systems Engineer will focus on monitoring, initial troubleshooting, and executing standard operating procedures (SOPs) to mai…

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• Integration support: Handling client requests and performing initial technical troubleshooting.
• Internal consulting: Providing technical guidance and operational support to internal teams.

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• What you’ll need Proven experience in technical consulting, technical customer success, solution engineering, or a similar customer-facing…
• Monitor customer adoption, satisfaction, and overall account health to ensure successful outcomes and renewals.

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• Providing technical sales support to Field Sales (BDM, ACM, SE), Inside Sales, Solutions Architect across assigned business unit.
• Providing post-sale support within his competences (installation, upgrade, consulting) What are we looking for : Experience working with IB…