Last updated 2026-06-07

37 Customer Success jobs in Phoenix.

Coverage snapshot

Browse Customer Success Manager jobs in Phoenix from companies including Versaterm, Gusto, Inc., Realtor.com Careers, DoorDash USA, Insight, Cox Enterprises, and Payabli.

  • Common titles include Client Success Associate, Customer Service Representative, Customer Retention Representative, Customer Success Manager SADA, and Client Solutions Retention Representative (Cox Business).
  • Roles span entry, mid, and senior levels.
  • Recent postings include customer success, client success, future opportunities, customer service, and customer retention roles.
  • Most listed roles are in Phoenix (23), with openings also in Scottsdale (6), Chandler (4), and Mesa (4).
  • Reported pay for Customer Success jobs near Phoenix ranges around $88,400-$199,480 annually (P25-P95 across 5 postings that disclosed pay).
  • Explore Customer Success Manager salaries in Arizona in Salary Explorer.

Snapshot updated 1hr, 36m ago

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Payabli

Client Success Associate Jun 6
Phoenix entry Full Time
You will work alongside a strong Support team, with the focus on building customer loyalty, retention and happiness. Excellent communication and interpersonal skills, with an eagerness to communicate with clients and individuals daily.

Gusto, Inc.

Future Opportunities: Retirement Client Relationship Manager Jun 4
Phoenix mid
As a Client Relationship Manager, you'll be the go-to partner for our B2B plan sponsors, managing inbound inquiries, proactively reaching… You'll sit at the intersection of customer experience, product feedback, and cross-functional collaboration, making a visible impact on bot…

Realtor.com Careers

Lead Account Manager, Dedicated Success Jun 4
Scottsdale senior $115k-135k/yr
What You’ll Bring : To be successful in this role, the Lead Account Manager, Dedicated Success must be a people…

Cornerstone

Customer Service Representative Jun 4
Phoenix mid Full Time
Partner with sales and operations teams to ensure a premier customer experience is achieved through effective communication and collaborati… Assist with training sessions for CSRs focused on enhancing soft skills, product knowledge, and system proficiency.

Cornerstone Building Brands

Customer Service Representative Jun 4
Phoenix mid Full Time
For more information, visit us at Job Description As a Customer Success Representative, you'll be part of a dynamic team… Partner with sales and operations teams to ensure a premier customer experience is achieved through effective communication and collaborati…

Roadsurfer

Customer Success Representative (Full Time-Phoenix) Jun 4
Phoenix mid Full Time
Collaborate with the Customer Success department in house and international to resolve complex issues to ensure customer satisfaction. CRM/Booking Management: Your responsibilities include coordinating existing bookings and subscriptions, whether it's for updates, changes,…

Rentokil

Customer Retention Representative Jun 3
Phoenix mid Full Time
Job Summary The Customer Retention Representative is responsible for engaging with customers at risk of cancellation, understanding their c… Collaborate with internal teams (Customer Experience, Sales, Operations) to ensure a seamless retention process.

Baker Tilly Advisory Group, LP

Client Success Associate Jun 2
Scottsdale entry Full Time
Job Description: In the role of a hybrid Client Success Associate this individual will be responsible for the overall satisfaction… Successful candidates will have: Bachelor’s degree in related field preferred or 5 years of relevant experience in lieu of degree…

Swift Transportation

Senior Customer Account Leader Jun 2
Phoenix senior Full Time
Job Responsibilities: What you will do Provide strategic leadership to National Customer Account teams and focus on increasing profitabilit… Lead and inspire national account teams by fostering an inclusive, high-performance culture grounded in collaboration and accountability.

Vontier

Customer Success Specialist Jun 1
Phoenix mid $85k-90k/yr
The Customer Success Specialist partners cross-functionally with Sales, Support, Services, Finance, and Product teams to deliver seamless c… Lead and participate in customer success initiatives and programs (e.g., success plans, business reviews, VoC, and engagement initiatives).

RNA Rentokil North America

Customer Retention Representative May 28
Phoenix mid Full Time
Job Summary The Customer Retention Representative is responsible for engaging with customers at risk of cancellation, understanding their c… Collaborate with internal teams (Customer Experience, Sales, Operations) to ensure a seamless retention process.

Soraban

Customer Success Manager May 27
Chandler mid Full Time
The Role The Customer Success Manager manages a blended portfolio spanning SMB, Mid-Market, and Enterprise accounts, adapting engagement de… What We Are Looking For Required Three or more years of experience in SaaS Customer Success or Account Management.

Versaterm

Chief Services and Delivery Officer May 26
Mesa senior
Partner cross-functionally with Product, Sales, and Engineering to ensure alignment between product design, customer expectations, and deli… Deep expertise in cloud-native, enterprise SaaS delivery models, including implementation, support, and customer success, with a strong und…

Marsh

Client Service Leader (Captives) May 25
Phoenix mid
Proven ability to train and mentor Client Service Accountants and Client Service Managers, fostering empowerment and professional growth. This position will serve as a key advisor to clients; providing direct leadership, guidance, and support to client teams.

Orchard

Agent Success Associate May 20
Phoenix entry
About the Role At Orchard, Agent Success Associates play a crucial role in ensuring the success of our agents. Our dynamic team collaborates with Training and Product teams to manage systems and processes aimed at achieving agent excellence.

WillScot

Customer Success Specialist II May 15
Scottsdale mid
ABOUT THE JOB: Customer Success Specialist (CSS) acts as a liaison between the company and its customers including communication throughout… This position is part of the customer success team, which is responsible for inbound and outbound transactional customer contact.

DoorDash USA

Manager, Inside Account Development May 12
Phoenix mid
This role blends sales leadership, operational rigor, and cross-functional partnership — ideal for a leader who loves building teams and… About the Team The Inside Post-Sale team is focused on driving retention, satisfaction, and growth across our SMB merchant base.

3Shape

Customer Success Manager, NA May 11
Phoenix mid Full Time
We are seeking a motivated, collaborative and data driven Customer Success Manager to join our team in Glendale, AZ. Your expertise in customer relationship management and dedication to customer satisfaction will be key in ensuring our clients achieve maxi…

Safeware, Inc

Customer Success Team May 11
Phoenix mid Full Time
High School diploma or GED certificate At least 3 years of prior customer service experience in a fast-paced setting preferred… Track and maintain orders with consistency and communicate updates with the customer to ensure the order is being processed and…

Insight

Customer Success Manager SADA May 7
Chandler mid Full Time
Experience: 5+ years in a Customer Success or Account Management role, specifically within the Technology or SaaS industry. Sales Acumen: A proven track record of collaboration to drive revenue growth, management of renewals, and exceeding team sales targets.…

Cox Enterprises

Client Solutions Retention Representative (Cox Business) May 4
Phoenix mid Full Time
We’re on the hunt for an Client Solutions Retention Representative who loves connecting with people and making an impact. Answering customer billing calls creating a best in class experience while assisting with billing related needs.

Ingram Micro

Senior Manager, Client Success Apr 29
Chandler senior Full Time $125.6k-213.5k/yr
We are seeking a Senior Manager, Client Success to lead and evolve our Client Services Account Management function with a… The Opportunity The Senior Manager, Client Success leads a team of 10–12 Client Services Account Managers responsible for the day‑to‑day…

Laboratory Sciences of Arizona

Director of Customer Experience Apr 21
Phoenix senior Full Time
Leads implementation of new customer experience initiatives across the organization. Has responsibility for developing and executing a comprehensive customer experience strategy, overseeing all customer touchpoints to ensure…

Hanger, Inc.

HFN: Manager, Customer Success Apr 17
Phoenix mid Full Time
Could This Be For You: The Manager, Customer Success’s primary function is to ensure Hanger’s supply chain has a consistent… Additional Success Factors: Excellent interpersonal skills; gather and assimilate accurate information and different perspectives Experienc…

Symmetry

Head of Client Experience Apr 15
Scottsdale senior
The Head of Client Experience will design and execute a vision of how best to serve and delight our clients… About the Team: The Client Experience team – made up of the Support, Enablement, and Client Success teams – accelerates…
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