30 IT Support Jobs in Philadelphia, PA, United States

Role highlights

• The Help Desk Analyst is primarily responsible for configuration, installation, and the support of desktops, laptops, printers, telephones,…
• Duties and responsibilities include: Provides first-tier support for all desktop/laptop/mobile device hardware and software, printers, tele…

Role highlights

• Desired Skills Help Desk Support Call Center Operations Technical Troubleshooting ServiceNow or Similar Ticketing Systems Retail Technology…
• Preferred Qualifications Previous Help Desk, Service Desk, Technical Support, or IT Support experience.

Role highlights

• As a Help Desk Technician, you’ll be the first voice our store teams hear when something goes wrong; whether it’s…
• Walk store employees through basic fixes and escalate complex issues when needed Follow documented SOPs, known issues, and how-to guides…

Role highlights

• Skills and attributes for success: - Backup/Restoration admin/support - File Server support - User Account/Mailbox administration - Softwar…
• Using spreadsheets - Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standa…

Role highlights

• Key Responsibilities Support with local server hardware, operating systems, network infrastructure, and telephone by delivering hands-on su…
• Work on major IT projects including system updates, upgrades, migrations, and outages Resolve problems in a timely manner with a…

Role highlights

• Handle escalated IT issues from Level 1 support, performing in-depth troubleshooting for desktops, laptops, servers, printers, and speciali…
• This mid-level role involves resolving complex hardware, software, and network issues, supporting escalations from Level 1 support, and opt…

Role highlights

• Provides technical support and troubleshooting assistance to end-users.
• Education Bachelor's Degree in Computer Science or related field Required or Combination of relevant education and experience may be consid…

Role highlights

• Perform application installation and support for common IT applications Managing Computer Imaging and Patching operations to be compliant w…
• Support IT needs in Labs Support Executives IT needs Lead small-scale IT initiatives or serve as site lead for projects…

Role highlights

• Skills and attributes for success: - Backup/Restoration admin/support - File Server support - User Account/Mailbox administration - Softwar…
• Using spreadsheets - Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standa…

Role highlights

• What You’ll Do: Answer inbound support calls (as well as email and web services submissions) from store associates and create…
• Walk store employees through basic fixes and escalate complex issues when needed Follow documented SOPs, known issues, and how-to guides…

Role highlights

• Within their own region, the Regional IT Support Administrator will own onboarding, offboarding, endpoint device provisioning, and provide…
• This role shares responsibility with other Regional IT Support Administrators for network-wide technology platforms and general end user su…

Role highlights

• Responsibilities Include: Provide advanced support for Windows 11 devices, Microsoft 365 applications, iManage, remote access, printing, pe…
• Serve as a senior technical resource for the team by mentoring analysts, sharing knowledge, reviewing difficult issues, and helping improve…

Role highlights

• Proven ability to install, service, program, test and troubleshoot UC systems.
• Perform day-to-day installation, service, programming, testing and troubleshooting of UC systems which include Premise Based; Hosted and Cl…

Role highlights

• As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for A…
• A Technical Specialist also makes sure customers are educated about repair options and Apple products and services.

Role highlights

• Position Summary: IT is looking for a co-op to provide them an opportunity to experience all aspects of the IT…
• Networking and Infrastructure : Work with the Network Architecture team and interact with networking basics including routing and switching…

Role highlights

• You've used remote support tools and ticketing systems day to day.
• Bonus Points You've worked in a client-facing or customer support role before.

Role highlights

• System Administration and Maintenance.
• Administration and Documentation.

Role highlights

• System Administration and Maintenance.
• Administration and Documentation.

Role highlights

• Role Summary The mid-level Systems Administrator is responsible for the administration, maintenance, and operational support of the organiz…
• This role provides L2/L3 escalation within the Infrastructure and Security team and works under the guidance of the Lead SysAdmin/Architect…

Role highlights

• Networking Extension: Serve as a technical extension of the Networking team by assisting with Layer 1 and Layer 2 support,…
• Technical Aptitude: Demonstrated ability to navigate modern software, cloud administration portals, spreadsheets, and databases.

Role highlights

• Requirements One year of experience supporting customers via email in similar tech support roles.
• Writing and maintaining customer-facing help pages, internal documentation, and standard responses for our most common questions.

Role highlights

• This role works closely with onsite teams, corporate IT, and vendors to support day-to-day operations and drive implementation success.
• The IT Specialist – Client Group Implementation & Support serves as a hands-on technology resource dedicated to a designated client…

Role highlights

• Whether it's troubleshooting technical issues, advising on product setup, or driving value from our platform, we work across chat, email,…
• About the Role In this role, you’ll work directly with hospitality operators across the globe to troubleshoot issues, instruct and…

Role highlights

• Performs security related tasks which include, documentation, vulnerability scan review, assessment support, patch management, and auditing…
• Windows OS engineering experience Understanding of the application of security controls on the image Microsoft Office engineering experienc…