Last updated 2026-06-07
318 Customer Success jobs in New York City. ()
Coverage snapshot
Browse Customer Success Manager jobs in New York City from companies including Box, Anthropic, Amazon, DoorDash USA, FIS Global, Adobe, and Okta.
- Common titles include Customer Success Manager, Senior Customer Success Manager, Client Success Manager, Enterprise Customer Success Manager, and Customer Success Lead.
- Roles span mid, senior, entry, and intern levels.
- Recent postings include customer success, client success, customer experience, of customer, and enterprise customer roles.
- Most listed roles are in New York City (308), with openings also in Brooklyn (3), Jersey City (2), Manhattan (1), and Glen Cove (1).
- Reported pay for Customer Success jobs near New York City ranges around $90,000-$259,750 annually (P25-P95 across 222 postings that disclosed pay).
- Hourly Customer Success roles near New York City pay a median rate of $34/hr based on 4 postings.
- Explore Customer Success Manager salaries in New York in Salary Explorer.
Browse Customer Success Manager jobs in New York City from companies including Box, Anthropic, Amazon, DoorDash USA, FIS Global, Adobe, and Okta.
Current Customer Success Manager coverage in New York City
- Common titles include Customer Success Manager, Senior Customer Success Manager, Client Success Manager, Enterprise Customer Success Manager, and Customer Success Lead.
- Roles span mid, senior, entry, and intern levels.
- Recent postings include customer success, client success, customer experience, of customer, and enterprise customer roles.
- Most listed roles are in New York City (308), with openings also in Brooklyn (3), Jersey City (2), Manhattan (1), and Glen Cove (1).
- Reported pay for Customer Success jobs near New York City ranges around $90,000-$259,750 annually (P25-P95 across 222 postings that disclosed pay).
- Hourly Customer Success roles near New York City pay a median rate of $34/hr based on 4 postings.
- Explore Customer Success Manager salaries in New York in Salary Explorer.
Snapshot updated 1hr, 43m ago
New York City
mid
Join our dynamic team as a Customer Success Manager, where you'll drive the growth strategy for vendor accounts through operational…
As a Customer Success Manager, you'll directly influence the success of major retail brands, impact millions of customer experiences, and…
Client Solutions Manager
Jun 5
New York City
mid
Full Time
This is an opportunity to build and manage key client relationships, leverage analytical skills, and develop platform and product expertise…
With a proven understanding of performance marketing, this role is responsible for partnering with the sales team to develop client…
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Client Solutions ManagerJun 2
Client Service Lead
Jun 5
New York City
senior
Full Time
$120k-150k/yr
Key responsibilities Client lifecycle Own onboarding engagement, narrative and timeline Set and manage expectations around data, reporting,…
You will be responsible for the end-to-end stewardship of assigned clients' service relationship from data onboarding through to service de…
Customer Success Manager
Jun 5
New York City
mid
$90k-110k/yr
Runwise is looking for a Customer Success Manager who is highly motivated, results-oriented, and focused on business growth opportunities.
Who you are: You have 1-3 years of direct customer management experience in a Customer Success or Account Management role…
Client Success Manager
Jun 5
New York City
mid
Full Time
$90k-120k/yr
You Will: Serve as the single point of contact for clients through the build and launch phases of large, multifaceted…
About the Role: Our client Success Group is a team of post-sales experts who work with Wall Street Journal Barron's…
Customer Success Lead
Jun 5
New York City
senior
Full Time
$160k-190k/yr
About This Role Own Customer Success.
PM or Chief of Staff at a complex-buyer SaaS, looking to own a P&L-adjacent function end-to-end.
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Associate Solutions ManagerMay 13
Client Success Manager
Jun 5
New York City
mid
Full Time
$110k-150k/yr
Our customer success team ensures clients experience seamless onboarding, rapid adoption, and ongoing innovation.
About You: 3+ years of experience in customer success, healthcare SaaS, or RCM operations.
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Engagement ManagerApr 13
Customer Success Manager
Jun 5
New York City
mid
Full Time
$60k-85k/yr
Oversee and successfully deliver our customer’s advertising campaigns Provide adhoc, mid and post-campaign analysis by creating and impleme…
Partner with the Sales Team on select new business opportunities, recommending ideas, products and campaign strategies to meet clients’ obj…
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Customer Success SpecialistMay 15
Program Manager
Jun 5
New York City
mid
Experience with Customer Success platforms (Gainsight, ChurnZero, or equivalent) and program tooling (Jira, Confluence, Smartsheet, or simi…
Exposure to commercial or pre-sales processes — comfortable contributing to renewal conversations and expansion business cases alongside sa…
New York City
senior
Full Time
$140k-160k/yr
We’re looking for someone who was an Account Manager in a past life - someone who understands how to sell…
You'll work with our largest and most complex customers - and the ones with the most potential - to drive…
New York City
mid
Full Time
$84.4k-120.4k/yr
Qualifications Proven experience within Account Management or customer-facing roles Experience executing presentations to customers in pers…
Serve as the primary point of contact for the customer at all levels of the organization for problem resolution and…
New York City
mid
As a Client Relationship Manager, you'll be the go-to partner for our B2B plan sponsors, managing inbound inquiries, proactively reaching…
You'll sit at the intersection of customer experience, product feedback, and cross-functional collaboration, making a visible impact on bot…
Client Success Manager
Jun 4
New York City
mid
As a Client Success Manager you will be responsible for providing an excellent experience for our clients by anticipating and…
The successful candidate is energized by making clients happy and driven to create success in challenging situations through relationship b…
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Client Success ManagerJun 4
Chief of Staff, CX Ops
Jun 4
New York City
senior
Full Time
$166k-184k/yr
You'll design and launch new programs across the CX org, bring rigor and momentum to strategic initiatives, and work closely…
About the Role This is a high-impact execution role at the center of post-sales and company-wide operations.
Customer Success Manager
Jun 4
New York City
mid
Full Time
$113k-155k/yr
As our next Customer Success Manager, CatEx, you should have experience in a customer-facing or revenue-driving role where trust, urgency,…
As an early member of our Customer Success team, you will be instrumental in helping shape our motion at Whatnot,…
New York City
senior
Full Time
$141k-191k/yr
Applies systems thinking and has led Mid Market or Enterprise customer experience creation from concept to production, demonstrating streng…
Displays a natural curiosity to understand customer behaviors, objectives and trends Collects data points from various listening posts - su…
New York City
mid
$75k/yr
Position Overview: The Customer Success Manager II is responsible for driving long-term success and growth across a strategic portfolio of…
Required Experience & Skills 5+ years of professional experience, including 2–4+ years in Customer Success, Account Management, or a simila…
Customer Success Manager
Jun 3
New York City
mid
POSITION SUMMARY: We are seeking a proactive and relationship-driven Customer Success Manager (CSM) with proven experience in the healthcar…
This is a dual capacity role, driving engagement, satisfaction, product adoption and customer retention while supporting new customer acqui…
New York City
entry
The Associate will interact with their colleagues and clients to address issues, guide them through using our platform, and support…
About The Role The Customer Success Associate will play a vital role in supporting and enhancing the experience of Bipsync's…
Customer Success Manager
Jun 3
New York City
mid
Full Time
$69.3k-118.8k/yr
Job Description: The Customer Success Manager, Enterprise Accounts will support the Customer Success team to provide exceptional service an…
This role will suit a Customer Success Manager who is passionate about making an impact, driving ROI for their clients.
Support Account Manager
Jun 3
New York City
mid
Full Time
$80.4k-101.7k/yr
Partner closely with Account Managers, Support Managers, and Technical teams to ensure seamless customer experience and effective issue res…
About The Role: As a Support Account Manager (SAM), you will be the trusted advocate for our Premium and Platinum…
New York City
senior
Full Time
$113.7k-177.7k/yr
We are looking for world-class talent to help us extend agentic AI to every employee across every corner of the…
ServiceNow It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential…
New York City
senior
Full Time
$180k-260k/yr
The Senior CSM role is for someone who's been an expert customer success or account manager for years and is…
The Role We're hiring a Senior Customer Success Manager to own Assort's most strategic customer relationships — a portfolio of…
New York City
senior
What You’ll Do Customer Success & Escalations Lead the customer escalation function to ensure fast, empathetic, and consistent issue resolu…
The Role As a Senior Manager, Student Success, you’re the strategic mastermind behind the entire supply operations of Inspria’s marketplace.
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Student Success ManagerJun 2
Renewals Leader
Jun 2
New York City
senior
$260k/yr
Partner with Sales and Customer Success to convert adoption depth into expanded commitments, and lead executive-level renewal conversations…
You’ll lead and develop a team of Renewals Managers, partner closely with Sales, Deal Desk, Finance, and Customer Success, and…
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