Last updated 2026-07-05
299 Customer Success Jobs in New York City, NY, United States
Browse 299 Customer Success jobs across New York City, NY, United States. Listings are updated hourly and include salary data where available.
Market data for Customer Success jobs in New York City, NY, United States
Professionals focused on ensuring customer satisfaction and retention through strategic relationship management and support.
New York City, NY, United States Customer Success salary data
Salary figures are based on postings with disclosed compensation and are shown as annualized ranges when available.
Hourly Customer Success roles near New York City, NY, United States pay a median rate of $30/hr based on 3 postings.
| Pay type | Low | Median | High |
|---|---|---|---|
| Annual | $90K | $120K–$150K | $192K |
| Hourly | $26/hr | $30/hr | $34/hr |
| Scope | P50 salary | P25-P75 range | Samples |
|---|---|---|---|
| New York | $125K | $95K-$163K | 289 postings |
| U.S. | $110K | $75K-$150K | 1,942 postings |
Pay visibility: 222 of 299 visible postings include structured pay data (74%).
Explore New York City, NY, United States Customer Success salary data.
Companies with current Customer Success listings
| Company | Active jobs |
|---|---|
| Anthropic | 5 |
| DoorDash USA | 4 |
| Notion | 4 |
| VTS | 4 |
| nitra | 4 |
| talentpluto | 4 |
| Adobe | 3 |
Customer Success jobs by schedule
| Schedule | Active jobs | Share |
|---|---|---|
| Full time | 299 | 100% |
Customer Success jobs by seniority
Common Customer Success job titles
| Title | Active jobs | Share |
|---|---|---|
| Customer Success Manager | 37 | 12% |
| Senior Customer Success Manager | 24 | 8% |
| Client Success Manager | 16 | 5% |
| Enterprise Customer Success Manager | 8 | 3% |
| Senior Client Success Manager | 5 | 2% |
Customer Success jobs by listed location
| Location | Active jobs | Share |
|---|---|---|
| New York City, NY, United States | 284 | 96% |
| Brooklyn, NY, United States | 5 | 2% |
| Garden City, NY, United States | 2 | 1% |
| Newark, NJ, United States | 2 | 1% |
| Jersey City, NJ, United States | 2 | 1% |
FAQ
- How many Customer Success jobs are listed in New York City, NY, United States?
- This page currently shows 299 Customer Success jobs in New York City, NY, United States.
- What salary data is available for Customer Success jobs in New York City, NY, United States?
- Salary comparison includes New York ($125K P50, $95K-$163K P25-P75, 289 postings) and U.S. ($110K P50, $75K-$150K P25-P75, 1,942 postings).
- Which companies are hiring for Customer Success roles in New York City, NY, United States?
- Current listings include roles from Anthropic (5 jobs, 2%), DoorDash USA (4 jobs, 1%), Notion (4 jobs, 1%), VTS (4 jobs, 1%), and nitra (4 jobs, 1%).
- What seniority levels are common for Customer Success jobs in New York City, NY, United States?
- The visible seniority mix includes Mid (177 jobs, 59%), Senior (110 jobs, 37%), and Entry (12 jobs, 4%).
- What work schedules are common for Customer Success jobs in New York City, NY, United States?
- The visible schedule mix includes Full time (299 jobs, 100%).
- What Customer Success job titles are common in New York City, NY, United States?
- Common titles include Customer Success Manager (37 jobs, 12%), Senior Customer Success Manager (24 jobs, 8%), Client Success Manager (16 jobs, 5%), Enterprise Customer Success Manager (8 jobs, 3%), and Senior Client Success Manager (5 jobs, 2%).
- What does this market snapshot include?
- Most visible listings are full-time (299 of 299). Mid-level roles account for 177 of 299 listings. 222 of 299 visible postings include structured pay data.
Related customer support jobs
Snapshot updated 2hr, 20m ago
Postman
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- Regional Sales leaders view Customer Success Engineering as a trusted operating partner that improves prioritization, execution quality, an…
ComplyAdvantage
Jul 3- Director, or VP) at a high-growth B2B SaaS, fintech, or enterprise software company.
- Basic Qualifications: Minimum of 12 years of progressive leadership centered around customer success and professional services Minimum of f…
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GWI
Jul 3- Essential Experience in a Customer Success, or Account Management role Strong interpersonal skills and experience building strong internal…
- What you’ll be doing Working within our Enterprise Customer Success team, you will be part of a global account team…
Associate, Client Success
- The Associate, Client Success will thrive in a fast-paced, collaborative environment, gaining exposure to high-profile client work while bu…
- You will partner closely with Account Executives, Client Services, Billing, and other cross-functional teams to ensure seamless execution o…
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Smartly
Jul 2- We’re looking for a dynamic Customer Success Manager to join us, as part of our growing Enterprise Customer Success team,…
- Do you take pride in driving retention and growth among valued customers by understanding their business needs and helping them…
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Compass Group
Jul 2- Job Summary: The Customer Success Manager is responsible for managing and growing a portfolio of Coffee Distributing Company accounts by…
- This role contributes to departmental initiatives focused on improving client satisfaction, strengthening retention, and supporting operati…
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Conductor LLC
Jul 2- Customer Success Manager is responsible for developing customer relationships that promote retention and loyalty.
- Work with customers to build Customer Success Strategy Plans, establishing critical goals, to aid the customer in achieving their objective…
incident.io
Jul 2- The Team We're hiring a VP of Customer Success to lead and scale our global post-sales function as we grow…
- 3rd-line or higher customer success leadership experience at a high-growth B2B software company.
Glimpse
Jul 2- What you'll do Own the post-sale experience for mid-market and enterprise customers, driving fast time-to-value and keeping customers activ…
- Background 2–6 years in a technical customer success or solutions role, or in a high-slope field such as consulting, banking,…
Tabs
Jul 2- About the Role Tabs is hiring a Head of Customer Success to lead our CS function as we scale.
- Experience 8–12+ years in customer success or post-sale roles, with 5+ years leading and managing teams.
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Bubble
Jul 2- This would be a great opportunity for you if: You’re energized by contributing to revenue retention and expansion metrics You…
- About the role As Senior Manager, Commercial Success, you’ll lead the team executing on expansion, retention, and agency revenue.
Crusoe
Jul 2- About This Role: We are seeking a highly motivated and skilled Senior Customer Success Manager with a strong background in…
- Professional Experience: Proven experience in customer success, technical account management, or a similar role in a technology-driven envi…
WalkMe
Jul 2- What You Need to Succeed 7+years of customer advocacy and engagement experience in Enterprise SaaS customer success, account management, or…
- As a Senior Customer Success Manager, you will be a trusted advisor to a portfolio of up to 10 Fortune…
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BlackLine
Jul 1- The Manager, Customer Success will employ effective and repeatable world-class processes and prescriptive touchpoints, including campaigns,…
- This role includes the hiring, supervision, management and training of any program allocated Customer Success Managers in becoming experts…
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AutogenAI
Jul 1- Preferred Qualifications: Experience: 2+ years’ experience in a B2B SaaS company, preferably in an onboarding, implementation, or customer…
- Customer Engagement: Proven track record of delivering exceptional onboarding experiences and managing multiple customer projects simultane…
Obligo
Jul 1- Experience managing customer relationships across onboarding, adoption, renewal, and expansion.
- Skills and Qualifications 3+ years of experience in a customer-facing role at a B2B SaaS company, preferably in Customer Success,…
Adaptive Security
Jul 1- The Role We are rapidly growing our Customer Success team.
- Qualifications 2-4 years of experience in a Customer Success, Implementation, Client Support, or similar role at a SaaS company.
Marvin Behavioral Health
Jul 1- Role Overview We’re looking for a high-impact east coast based Client Success Manager to own and grow relationships with our…
- This role is responsible for driving adoption, retention, and expansion across a portfolio of enterprise accounts.
Harvey
Jul 1- Role Overview As an Enterprise Customer Success Manager, you’ll play a critical role in guiding our clients through their journey…
- An opportunity to contribute to the growth and direction of our rapidly-evolving Customer Success program, building out best-in-class playb…
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Handshake
Jul 1- As an Enterprise Customer Success Manager, you will be a strategic partner and long term point of contact for our…
- Desired Capabilities Develop relationships with senior stakeholders of our customers and deeply understand each customerʼs business goals,…
Sigma Computing
Jun 30- Digital Customer Success Manager This is an in-office role based out of our San Francisco or New York office.
- About the Role Sigma Computing is hiring a Digital Customer Success Manager to help scale success across our growing commercial…
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Pelago
Jun 30- Our Client Strategy team is looking for a highly motivated Senior Client Success Manager (CSM) to own a portfolio of…
- We are looking for a very experienced CSM with demonstrated success in building and maintaining healthy client relationships to drive…
DigitalOcean
Jun 30- Reporting to the Senior Manager of Customer Success Engineering, you will own day-to-day support operations, team performance, and customer…
- We are looking for a Manager, Customer Success Engineering (AI & Cloud Support) who is passionate about delivering exceptional support…
Microsoft
Jun 30- Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 6+ years customer success, solution delivery, p…
- You will deliver success through empowerment and accountability by modeling, coaching, and caring as well as attracting and retaining great…
Confido
Jun 30- The Role We're hiring a Customer Success Manager to own the post-implementation experience for a portfolio of our growing roster…
- This role sits at the intersection of revenue ownership and customer partnership — you'll be responsible for net revenue retention…
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