Last updated 2026-08-07

46 Customer Success Jobs in Munich, Germany

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Clera

Aug 7
Founding Operations & Customer Success Lead
Munich, Germany senior Full Time €70k/yr
  • This is a founding-team-level role with real equity upside and the scope to shape how the company scales its operations…
  • You'll work directly alongside the founders, owning the full post-sales journey for a portfolio of 40+ enterprise and mid-market clients…

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think-cell

Aug 5
Retention Manager (f/m/d)
Munich, Germany mid
  • Retention Manager (EMEA) - Join Our Innovative Team at think-cell Software Our Story At think-cell, we create powerful software solutions…
  • What You Will Do We are looking for a highly organized, detail-oriented, and self-driven Retention Manager (EMEA) to own the…

BLP Digital AG

Aug 3
Customer Marketing & Advocacy Manager
Munich, Germany mid Full Time
  • As our Customer Marketing & Advocacy Manager, you will own the customer voice at BLP end-to-end: building the advocacy program…
  • Partner with Customer Success and Sales.

ServiceNow

Aug 3
Sr Customer Success Manager (Armis)
Munich, Germany mid Full Time
  • You will oversee the engagement and outcomes for customers in your portfolio Ensure customers are technically healthy and on the…
  • Job Description What you get to do in this role: The role of the Success Advocate is to act as…

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Celonis

Jul 31
Customer Engagement Program Manager - Scale Team
Munich, Germany mid
  • Value Engineer (Scale team) The Team: The position of Customer Engagement Program Manager (internal title: Senior Value Engineer - Scale…
  • Your responsibilities include building scalable engagement strategies, handling critical touchpoints, identifying expansion opportunities,…

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SoSafe

Jul 31
Enterprise Customer Success Team Lead DACH
Munich, Germany senior Full Time
  • This newly created role offers the opportunity to build our first Enterprise focused Customer Success team for DACH.
  • Reporting directly to the Senior Director of Customer Success, you’ll drive team performance through coaching, development, and clear accou…

Mirakl

Jul 30
Customer Success Consultant - Retail Media
Munich, Germany mid
  • As an Experienced Customer Success Consultant for Mirakl Ads, reporting to the Director of Customer Success, your primary mission is…
  • What you will do at Mirakl The Experienced Customer Success Consultant will have a strong impact on Mirakl Ads growth,…

Hawk

Jul 29
Customer Value Partner (German Speaking)
Munich, Germany mid Full Time
  • Your Mission As a Customer Value Partner at Hawk, you own the customer relationship from first scoping through implementation and…
  • Your Profile 5+ years in customer-facing roles spanning some combination of customer success, engagement management, or delivery/project ma…

Synthesia

Jul 29
Enterprise Customer Success Manager - German Speaker
Munich, Germany mid Full Time
  • A huge opportunity for career growth as you’ll help shape a market-defining product.
  • Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.

Emplifi FR

Jul 28
Customer Success Manager - France & Southern Europe
Munich, Germany mid Full Time
  • About the Role The Customer Success Manager is a crucial ambassador for our clients.
  • About the Customer Success Team The Customer Success team is responsible for onboarding new clients and helping them use our…

Spire

Jul 23
Customer Success Manager
Munich, Germany mid
  • Key Success Measures Customer retention and renewal rates Expansion revenue through upsell and cross-sell Customer satisfaction (CSAT) and…
  • Experience managing customer success metrics including retention, renewals, adoption, and NPS.

NetApp

Jul 23
Keystone Success Manager (m/f/d)
Munich, Germany mid
  • This role is ideal for individuals who thrive on building relationships, advocating for customer needs, and driving high performance.
  • If you have the following qualities, we encourage you to apply: Relationship Management: Proven ability to build and maintain strong…

osapiens

Jul 22
Senior Customer Success Manager
Munich, Germany senior Full Time
  • What We're Looking For: 4+ years in B2B-SaaS Customer Success, Technical Account Management, or management consulting — across enterprise a…
  • You coordinate internal stakeholders around the customer’s success and ensure each account realizes the full value of its investment.

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Wellhub

Jul 21
Client Success Executive (m/f/d)
Munich, Germany mid
  • THE OPPORTUNITY We are hiring a Client Success Executive to join our Sales team in Berlin!
  • CAREER GROWTH: Access world-class platforms, participate in interactive sessions, build your personalized development roadmap, and explore…

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Blue Yonder

Jul 20
Account Manager
Munich, Germany mid Full Time
  • Success metrics / KPIs Renewal rate and churn Quota attainment (renewal + expansion revenue) Net Revenue Retention (NRR) Customer satisfact…
  • Act as the primary day-to-day contact, delivering value through proactive account planning, renewal management, and coordination of cross-f…

Technogym S.p.A.

Jul 15
Customer Success & Digital Account (mfd)
Munich, Germany mid
  • Experience in coordinating cross-functional teams and managing customer relationships.
  • Your Impact Achieve sales and profitability targets for our digital offerings (software, hardware, and devices).

gridX GmbH

Jul 10
Senior Enterprise Customer Success Manager - Utility (all genders)
Munich, Germany senior Full Time
  • This is how you and your application stand out Enterprise Utility Experience: You have extensive experience in strategic, enterprise client…
  • Own Account Expansion: Identify and qualify portfolio expansion pathways (retrofits, flex optimization, time-of-use campaigns) within exist…

Impower GmbH

Jul 9
Customer Success Account Manager (m/w/d)
Munich, Germany mid
  • Als Customer Success Account Manager begleitest du unsere wichtigsten Kunden nach dem Onboarding dabei, Impower erfolgreich in ihren Arbeit…
  • Deine Aufgaben Strategische Betreuung unserer Accounts mit dem Ziel, langfristige Kundenbeziehungen aufzubauen und weiterzuentwickeln Entwi…

comstruct ICT

Jul 8
Head of Customer Experience
Munich, Germany senior Full Time
  • About the role 🦺 As our Head of Customer Experience you own the entire post-sales journey of our customers.
  • What you will be building 🏗️ Build and lead the CX org: You hire, develop and coach the team across…

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Alfadocs.com

Jul 3
Customer Onboarding Specialist - (Italian Speaking)
Munich, Germany entry Full Time
  • Requirements 1+ year of experience in Customer Success, Onboarding, Consulting, Implementation, or Sales.
  • Act as the voice of the customer, sharing insights to continuously improve our product and onboarding experience.

Parametric Technology GmbH

Jul 2
Senior Customer Success Manager
Munich, Germany senior Full Time
  • Effectively manage critical adoption programs for key accounts as designated by the Customer Success and Sales Regional Directors.
  • Customer Success Managers are naturally curious about PTC solutions and the domains they are used in and seek hands-on experience…

Harvey

Jul 2
Customer Success Manager, Enterprise, Munich
Munich, Germany mid Full Time
  • Product Feedback: Represent customer needs internally and relay insights back to Product and Engineering, continuously improving the Harvey…
  • Role Overview As an Enterprise Customer Success Manager at Harvey, you will own value realization for customers, helping to define…

Capmo

Jun 16
(Senior) Customer Success Manager (m/w/*)
Munich, Germany senior
  • Als (Senior) Customer Success Manager bist du der strategische Partner unserer Enterprise- und Mid-Market-Kunden.
  • Das bringst du mit 2+ Jahre Erfahrung im Customer Success oder Account Management in einem B2B SaaS Umfeld oder aus…

Codesphere

Jun 15
Head of Customer Success (m/f/d)
Munich, Germany senior Full Time
  • As our Head of Customer Success (m/f/d), you won't just run projects.
  • You'll shape the standard for how Codesphere shows up for its clients, build a team around it, and personally lead…

Asana

Jun 12
Renewals Manager [German speaking]
Munich, Germany mid
  • Close Renewals: Understand customer needs and demonstrate account management capabilities to bring renewals to closure .
  • Your primary focus will be managing client renewals to maximize r etention, identify expansion opportunities, and drive a high degree…
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