30 Technical Support Jobs in Miami, FL, United States

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• Purpose: The Technical Support Engineer delivers accurate and timely technical support, guidance, and solutions related to the organization…
• The Support Engineer applies established procedures and, when necessary, develops new approaches to resolve technical issues.

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• Lead a customer support team in a technical capacity.
• The Role As a Technical Support Engineer, you will be working on everything from answering simple support requests from potential…

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• The Solutions Engineer has a passion for technology and a zeal for customer interaction!
• Meet the Team As a Solutions Engineer, you will partner primarily with an Account Executive.

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• Lead and mentor junior Technical Solutions Engineers and Technical Solution Specialists.
• IBM Power) Must have: IBM Power experience (certifications are a plus) Primary Focus Solution Design (build solutions) - develop a…

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• Nice to Haves Experience building workflows or automations using AI tools, not just prompting Familiarity with accounting workflows (AP/AR,…
• You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then…

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• Provide Level 1 and Level 2 technical support and issue resolution.
• Conduct software installations, testing, training, and go-live support.

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• Provide Operational Support Provide resolution guidance and subject matter expertise to outsourced support team supervisors/managers who ne…
• As a member of the Tier 3 support team, this role serves as the final internal escalation point when frontline…

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• This position requires triaging of support requests of Authorized Client Reps (ACRs) from several different areas from email/ticketing syst…
• Our partner companies have career paths for many different role types, whether you want to be deeply technical or whiteboarding…

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• Job Context The Sales Engineer will serve as a technical expert, bridging the gap between our product offerings and specific…
• What You’ll Do Translate technical features into business benefits for customers Collaborate with the sales team to understand customer req…

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• What you'll work on: Engage with customers to resolve issues that come through as support tickets to our team Craft…
• Experience with data analytics tools for troubleshooting problems preferred Experience in financial services or payments businesses Experie…

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• As a Tier 3 Technical Support Agent at Pivotal, you will help transform how our customers think about traditional customer…
• This role will bridge the gap between tier 3 support escalations and customer success: Serving as the highest level of…

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• What You’ll Do Efficiently handle high volume inbound customer support queries via live phone and/or chat, ensuring that support inquiries…
• Proactively identify technical issues with the software and accurately report them through our internal escalation channels to our Sr.

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• Experience leading technical design and implementation efforts across complex systems.
• Provide hands-on development, configuration, integration, and troubleshooting support as needed.

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• You will combine deep technical engineering acumen with exceptional customer-facing delivery to execute data cutovers, lead immersive opera…
• Job Summary Your Career As a Cortex Transformation Engineer, you are a critical part of the Global Transformation Practice, ensuring…

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• The Service Engineer is a critical part of post-sales support and needs to demonstrate exceptional technical aptitude in working with…
• Job Summary: Supermicro is seeking a Service Engineer that will be responsible for fieldwork at customer sites to resolve and…

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• The ServiceNow Engineer is responsible for the configuration, administration, optimization, and support of enterprise Commercial Off-the-Sh…
• The incumbent in this role works across one or more enterprise COTS/SaaS platforms — such as Salesforce, ServiceNow, or Workday…

Role highlights

• About the Role We are looking for an Implementation Specialist who can own the client onboarding experience from post-sale handoff…
• You will work cross-functionally to deliver seamless integrations, guide firms through our product setup, and ensure long-term value throug…

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• Experience with ServiceNow or similar ITSM platforms.
• Strong troubleshooting and problem-solving skills across collaboration and endpoint environments.

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• Supervises, trains, mentors, and evaluates technical support staff responsible for Tier 2 digital workspace support.
• MINIMUM QUALIFICATIONS Experience supporting digital workspace systems required Experience supervising service or help desk employees prefe…

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• Our entire staff is always ready to respond to any of your IT needs.
• We believe talent deserves a human touch.

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• As a Solution Engineer, your primary responsibility is to deliver technical and strategic support throughout the entire sales cycles for…
• About the Role: We are looking for a Solution Engineer with strong presentation skills as well as a strong technical…

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• As part of our ambitious growth plans, we’re looking for experienced Field Service Engineers to support our growing customer base…
• What You’ll Do Install & Maintain Equipment: Set up, service, and repair coding and marking systems at customer sites Respond…

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• About the Role Technical Consultants are on the frontlines working to establish partnerships with Ramp customers, and act as a…
• This role is specifically focused on Enterprise and Strategic Enterprise customers running Microsoft Dynamics 365, supporting large, comple…

Role highlights

• About you: 4+ years of experience in a client-facing Solutions Engineering, Pre-Sales, Technical Consulting, or similar role.
• As our first dedicated Solutions Architect for Integrations, you'll sit at the intersection of Sales and our post-sales Integrations team,…

Role highlights

• We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical support…
• Experience and Qualifications Bilingual in English and Spanish preferred High School diploma required, technical school or 2 plus years of…