40 IT Support Jobs in Mexico City, Mexico

Role highlights

• Principales Responsabilidades Atender y resolver incidencias (problemas/nuevos requisitos de los clientes finales, así como brindar soporte…
• Experiencia: Mínimo de 3 años de experiencia en soporte técnico de escritorio.

Role highlights

• Diagnoses and resolves hardware and software issues, performs software distribution, creates and updates tickets to reflect changes and wor…
• Provides proactive user helpdesk services to inbound customer service requests.

Role highlights

• Atención técnica al cliente interno (telefónica, email, Teams) Seguimiento, canalización y resolución de incidencias en el portal de soport…
• Capacidad de orientación al cliente, trabajo en resolución de incidencias.

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• Handle inventory within the office Requirements 3+ years of experience working as an IT Support Engineer or equivalent Experience performin…
• Assists with hardware installations, imaging, and troubleshooting of end-user devices.

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• Experience in enterprise IT support, including second-line support responsibilities.
• Support and manage end-user devices, user accounts, and access within a cloud-based IT environment.

Role highlights

• About the Role We're looking for a curious, hands-on IT Support Specialist to join our lean IT team.
• What You'll Do Manage macOS fleet via Kandji MDM — deployments, policies, and our custom OpenVPN setup Act as the…

Role highlights

• As an IT Support Engineer, you will help manage the ticket queue, perform IT operations, and systems administration for our…
• Work the IT support queue and provide Tier 1 - 2 support to both onsite and remote users.

Role highlights

• Support the maintenance of IT infrastructure, including administration, patching, upgrades and basic troubleshooting.
• Experience providing day-to-day technology support to internal users and operational teams.

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• Technical Representative, IT Operations to provide first-level support for network outages and network-related projects.
• Technical Representative will also provide technical support to the organization's staff, maintaining, analyzing, and troubleshooting compu…

Role highlights

• Performs troubleshooting, parts replacement, system upgrades, basic deployment, and repair on desktops / notebooks/ printers.
• On-site and/or remote installation, implementation, configuration, maintenance, troubleshooting and/or repair of desktops, notebooks, print…

Role highlights

• \\\ \\\ Strong Experience in Providing Hands & feet Support for Network and Datacentre Equipment/Devices\\\ \\\ Strong desktop support kn…
• Strong Experience in Providing Hands & feet Support for Network and Datacentre Equipment/Devices Strong desktop support knowledge including…

Role highlights

• Work on support tickets related to hardware issues, ensuring timely resolution.
• The Opportunity We are seeking a Technical Support Engineer with a strong focus on hardware support for enterprise-grade servers within…

Role highlights

• Colaborar con el Gerente Regional de Soporte al Usuario Final y el Gerente Regional de IT en la gestión de…
• Analítico y resolución de problemas Responsabilidades Proporcionar soporte completo en sitio/escritorio y remoto a los usuarios finales par…

Role highlights

• Guide junior support analysts by sharing technical insights and recommended approaches that improve first contact resolution and technical…
• Responsibilities Lead end user incident resolution for desktop laptop and peripheral issues to minimize downtime and sustain high levels of…

Role highlights

• Key Responsibilities Helpdesk Management (Tier 1): Resolve daily technical support tickets for local users (software configuration, access…
• This role will be responsible for handling the daily operational workload, support tickets, and physical hardware management, ensuring an e…

Role highlights

• Nice to Have (Preferred Qualifications) Experience using ticketing systems, customer support platforms, or remote support tools.
• Solid understanding of common restaurant POS workflows and operational processes, including order management, payments, and cashier functio…

Role highlights

• In this role, you will be the primary contact for IT operations at our Mexico City office, responsible for triaging…
• Act as the primary point of contact for end-user technical issues, responding to IT help desk tickets, emails, and walk-up…

Role highlights

• Experiencia: Mínimo de 3 años comprobables en posiciones de Soporte de TI, Help Desk o afines.
• Requisitos Deseables (Suman puntos) Valoraremos muy positivamente a los candidatos que cuenten con conocimientos extra en: Herramientas Esp…

Role highlights

• Performs troubleshooting, parts replacement, system upgrades, basic deployment, and repair on desktops / notebooks/ printers.
• On-site and/or remote installation, implementation, configuration, maintenance, troubleshooting and/or repair of desktops, notebooks, print…

Role highlights

• Support software deployments and customer implementations when required.
• Collaborate with global colleagues (Support, Engineering, Project Management) to investigate and resolve complex issues.

Role highlights

• This role The Technical Support Specialist serves as the highest point of technical escalation and the strategic bridge between Technical…
• Experience: 3–6 years in a high-tier technical support or systems engineering role.

Role highlights

• About the Role: As a Technical Support Specialist, you are the frontline of Motive’s customer support—delivering fast, empathetic, and accu…
• What You’ll Do: Provide multi‑channel frontline support (phone, email, chat): triage, basic troubleshooting, collect logs/screenshots, docu…

Role highlights

• Professional Requirements 2+ years of technical support experience in SaaS, enterprise, or global environments.
• Responsibilities Act as the main technical support contact for users, resolving issues across Bentley products via phone, email, and web…

Role highlights

• Actively provide support for resolution of L2 issues with detailed analysis.
• Contribute to our continuous improvement and continuous delivery Continually focus on enhancing the performance of the applications Work ef…

Role highlights

• Support troubleshooting and basic IT infrastructure tasks.
• Collaborate with plant stakeholders to improve IT services.