Last updated 2026-08-07

32 Customer Success Jobs in Madrid, Spain

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Maersk Spain S.L.U.

Aug 6
Customer Experience Consultant
Madrid, Spain mid Full Time
  • As a Customer Experience Consultant, you will be the primary point of contact for customers, ensuring a seamless end-to-end experience…
  • Partner with Operations and Commercial teams to ensure a seamless customer experience.

Straumann

Aug 5
Regional Manager Customer Care Europe
Madrid, Spain mid Full Time
  • Lead transformation and innovation Execute and adapt the global Customer Care strategy to meet regional business and customer needs.
  • Build a high-performing organization Lead and develop a diverse, multi-market Customer Care organization.

RIB Spain

Aug 4
Director of Success Excellence (m/f)
Madrid, Spain senior Full Time
  • As the Director of Customer Success Excellence, you will be responsible for designing, developing, and maintaining a global Customer Succes…
  • Proven experience implementing and managing Customer Success platforms and tools.

Tripadvisor

Jul 28
Strategic KAM VIP – Michelin & Top Chef
Madrid, Spain mid Full Time
  • As a Top Chef Customer Success Manager, you will be responsible for building long-term strategic relationships with a portfolio of…
  • 3+ years in Customer Success or Key Account Management, with proven experience managing strategic or enterprise customers.

The Fork

Jul 28
Strategic KAM VIP – Michelin & Top Chef
Madrid, Spain mid Full Time
  • As a Top Chef Customer Success Manager, you will be responsible for building long-term strategic relationships with a portfolio of…
  • 3+ years in Customer Success or Key Account Management, with proven experience managing strategic or enterprise customers.

Open Text SARL

Jul 27
Client Manager (French-speaking)
Madrid, Spain mid
  • Experience in client-facing Sales, Client Success, or Software Sales roles.
  • You will serve as the primary post-sales contact for your clients, building trusted relationships from manager to executive level while…

Genscape Iberia

Jul 27
Senior Specialist - Customer Education
Madrid, Spain senior Full Time
  • Working within the Sales Organisation, the Senior Customer Education Specialist is a key member of the Customer Education team and…
  • About you and how you can excel in the role You will: Have experience in a Customer Education or Product…

Planet

Jul 23
Customer Success Manager (PMS) with German
Madrid, Spain mid Full Time
  • Who you are Hospitality Industry background German (B2/C1) and good written & spoken English Experience with hotel software (PMS, Revenue…
  • Collaborating with our worldclass marketing, product, technical support and sales teams, you'll make sure to reach your individual KPIs.

osapiens

Jul 22
Customer Success Manager
Madrid, Spain mid Full Time
  • What We're Looking For: 2-4 years in B2B-SaaS Customer Success, Consulting, Account Management, or other client-facing roles.
  • Build success plans with your Account Executive and run regular business reviews that show value delivered and next steps.

More roles at osapiens

PLUXEE ESPAÑA SAU

Jul 20
User Journey Specialist & Fraud Control
Madrid, Spain mid Full Time
  • As an individual contributor, this role is responsible for mapping customer journeys, analyzing feedback, identifying improvement opportuni…
  • Process Improvement and Pain Point Resolution Partner with Customer Care, Operations, Product, Sales, Merchant, Marketing, IT, and other te…

MongoDB

Jul 17
Senior Customer Success Manager
Madrid, Spain senior Full Time
  • Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new…
  • Includes advising customers on on their deployment health & strategies for operating and maturing their MongoDB environments Proactively id…

Circana Careers

Jul 17
Client Success Director (AI)
Madrid, Spain senior Full Time
  • This role bridges product support, user experience, and development by investigating issues, coordinating resolutions, coaching commercial…
  • We are seeking a user-focused, detail-oriented, resourceful individual to support the ongoing success of Emiri client deployments.

goFLUENT

Jul 16
Customer Success Manager - Eastern Europe
Madrid, Spain mid Full Time
  • We are looking for a Customer Success Manager to help expand our Eastern Europe market and ensure our clients maximize…
  • What We’re Looking For Fluent or bilingual in Polish, Romanian or Slovak Intermediate English proficiency Passionate about customer success…

More roles at goFLUENT

Malt

Jul 13
Customer Onboarding and Success Specialist
Madrid, Spain mid
  • Explore Your Future Career 🔭 As a Customer Onboarding & Success Specialist , your mission is to ensure the smooth…
  • Master contractual compliance: Be the expert on client contracts (SLAs, penalties) and internal ways of working (e.g., PO processes) to…

SAP

Jul 9
Customer Success Manager (CSM) - SAP Academy for Customer Success...
Madrid, Spain mid
  • Who You’ll Become The Customer Success Manager (CSM ) works directly with customers to guide them through their business journey…
  • The CSM works to increase customer satisfaction, retention, renewals, references, and upsells for Cloud products within their assigned solu…

Vonage

Jul 6
Senior Customer Success Manager - Multi-lingual
Madrid, Spain senior
  • 8+ years in Customer Success, Technical Account Management, or a similar strategic customer-facing role within a SaaS/CPaaS or technology c…
  • Why this role matters We are looking for a seasoned, customer-obsessed Senior Customer Success Manager to own and grow a…

Harvey

Jul 3
Customer Success Manager, Mid-Market, Spain
Madrid, Spain mid Full Time
  • Working cross-functionally with Sales, Deal Desk, Legal/Finance, and Product teams.
  • Role Overview As a Mid-Market Customer Success Manager at Harvey, you will own both value realisation and the commercial renewal…

Ncratleos

Jul 1
Customer Management Senior Specialist
Madrid, Spain senior Full Time
  • The Customer Management Specialist requires a high degree of skill in relationship management, analysis, and leadership as a customer facin…
  • The position is required to continually seek to build and enhance enduring relationships with customer while working to achieve a…

AvePoint

Jun 26
Technical Customer Success Manager
Madrid, Spain mid Full Time
  • Key responsibilities: Developing business value assessment program by creating customer success metrics to support product on-boarding, pro…
  • About the position: The Customer Success Manager (CSM) will be responsible for generating repeatable strategy of technology adoption for Av…

Data4

Jun 26
Senior Customer Success Manager for Strategic Accounts (Spain)
Madrid, Spain senior Full Time
  • Provide on-call support as Head of Customer Success.
  • Account Development Identify cross-sell/up-sell opportunities (e.g., hands & eyes, contract upgrades, DR services, cloud services).

3Shape

Jun 12
Customer Success Manager
Madrid, Spain mid Full Time
  • Primary responsibility: The primary responsibility of the Customer Success Manager (CSM) is to provide on-going proactive communication wit…
  • Your expertise in customer relationship management and dedication to customer satisfaction will be key in ensuring our clients achieve maxi…

Planet Payment Spain SA

Jun 11
Customer Success Manager - Italian Speaker
Madrid, Spain mid Full Time
  • Focusing on portfolio growth, customer retention, churn prevention and customer satisfaction, the Customer Success Manager will be responsi…
  • Role Overview The primary objective of the Customer Success Team is to build relationships with our SME accounts, leading to…

Legora

Jun 9
Engagement Manager - Madrid
Madrid, Spain mid Full Time
  • As an early member of the Engagement Management team, your work will be visible, meaningful, and closely connected to both…
  • We’re looking for 5–7 years of experience in engagement management, client advisory, account leadership, or similar roles — in a…

Monex Europa S.L

Jun 3
Customer Success Specialist
Madrid, Spain mid Full Time
  • Job Overview The Customer Success Specialist plays a critical role in the onboarding and engagement of new clients, ensuring that…
  • Customer Success is designed to bridge the gap between Sales, Compliance, and Operations, ensuring a structured and customer-centric handov…

OneTrust

Jun 1
Director, Customer Success
Madrid, Spain senior
  • You will lead a team of Customer Success leaders, managers, and senior individual contributors, act as the senior escalation point…
  • Experienced managing managers and senior Customer Success leaders, not just individual contributors.
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