Last updated 2026-06-07
31 Customer Success jobs in Kuala Lumpur.
Coverage snapshot
Browse Customer Success Manager jobs in Kuala Lumpur from companies including Veeam Software, 131 Cisco Systems (Malaysia) Sdn. Bhd., AAD Move Travel Sdn. Bhd., Cisco, QS Quacquarelli Symonds, Microsoft, and Xendit.
- Common titles include Leader, customer delivery, Executive, Customer Happiness, Customer Experience Customer Success Specialist, Customer Experience Specialist, and Senior Customer Success Manager.
- Roles span mid, senior, intern, and entry levels.
- Recent postings include customer success, customer experience, enterprise customer, leader customer, and customer happiness roles.
- Most listed roles are in Kuala Lumpur (28), with openings also in Petaling Jaya (3).
Browse Customer Success Manager jobs in Kuala Lumpur from companies including Veeam Software, 131 Cisco Systems (Malaysia) Sdn. Bhd., AAD Move Travel Sdn. Bhd., Cisco, QS Quacquarelli Symonds, Microsoft, and Xendit.
Current Customer Success Manager coverage in Kuala Lumpur
- Common titles include Leader, customer delivery, Executive, Customer Happiness, Customer Experience Customer Success Specialist, Customer Experience Specialist, and Senior Customer Success Manager.
- Roles span mid, senior, intern, and entry levels.
- Recent postings include customer success, customer experience, enterprise customer, leader customer, and customer happiness roles.
- Most listed roles are in Kuala Lumpur (28), with openings also in Petaling Jaya (3).
Snapshot updated 1hr, 46m ago
Petaling Jaya
mid
Full Time
Administration & Cross-Functional Support Work closely with various departments to support operational initiatives.
Support the development and implementation of customer retention and engagement strategies.
Kuala Lumpur
mid
Full Time
Build & maintain key CX and customer-partner relationships facilitating outstanding customer experience.
This role balances people leadership, customer delivery, while partnering closely with Global CX PM, CX Eng, CX Lab teams, CX…
Kuala Lumpur
mid
Full Time
Job Description YOUR ROLE AS A Executive, Customer Happiness: To support resolution by providing quality, timely and effective customer sup…
Assist Customer Experience team to identify and report system trends and abnormalities.
Kuala Lumpur
mid
Full Time
Build & maintain key CX and customer-partner relationships facilitating outstanding customer experience.
This role balances people leadership, customer delivery, while partnering closely with Global CX PM, CX Eng, CX Lab teams, CX…
Client Success Manager
May 28
Kuala Lumpur
mid
Full Time
The Role The Enterprise Client Success Manager (CSM) exists to ensure the successful delivery, adoption, and long-term impact of our…
The Enterprise CSM owns the end-to-end client journey, from implementation and program design to engagement strategy, reporting, renewals,…
Customer Success Manager
May 26
Kuala Lumpur
mid
This is a Customer Success–led role, centred on enabling customer outcomes and long-term success, while contributing to retention and susta…
Execution of Customer Success Frameworks & Playbooks Operate within QS’s global Customer Success model, applying standard frameworks, tools…
Kuala Lumpur
senior
Manage customer facing activities from the end-to-end order management process dedicated to strategic or advanced segment key customers usi…
Analyze customer service issues together with the Customer Experience Team Lead and implement service level improvements through data analy…
Customer Success Executive
May 21
Kuala Lumpur
mid
About the Role The Customer Success Executive is an individual contributor role focused on Enterprise and Digital Native SaaS customers.
You'll work closely with Squad members and cross-functional teams to understand customer goals, track key performance metrics, and ensure c…
Kuala Lumpur
mid
Full Time
Core Responsibilities: Efficiently and promptly resolve client issues, including but not limited to: pricing configuration, KYC/KYB, transa…
Possess business acumen, able to proactively identify client needs and pain points, and explore business opportunities.
Kuala Lumpur
intern
Full Time
Supports the delivery of program planning and customer-facing program reviews, prioritization of engagements, and engagement with key techn…
Understands the organizational and customer success strategy.
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Customer Success ArchitectMay 15
Kuala Lumpur
senior
About the Job At Xendit, we are looking for an experienced Senior Manager Customer Success to partner with our largest…
In this role, you will own the post-go-live customer lifecycle, working closely with enterprise clients to maximise adoption, optimise paym…
Kuala Lumpur
entry
Contract
Requirements What we are looking for: Have 1 - 2 years experience in Customer Experience or Customer Support.
We’re looking for a customer-centric teammate with a strong drive for continuous improvement to join our lean and dynamic CX…
Kuala Lumpur
mid
Contract
Key Responsibilities: Account Management: Own a portfolio of 4–5 SAP SuccessFactors customers post go-live.
Role Summary: Manages a portfolio of 4–5 SAP SuccessFactors clients post-implementation, ensuring high satisfaction, SLA compliance, and id…
Kuala Lumpur
senior
Full Time
About MoEngage: MoEngage is an insights-led customer engagement platform trusted by 1,350+ global consumer brands, including McAfee, Flipka…
Rest assured, you will be surrounded by really smart and passionate people as we scale much more to build a…
Kuala Lumpur
mid
Full Time
Account Growth & Revenue ... Identify and pursue opportunities for upselling and cross-selling additional products or services within exist…
Prepare reports on account status, performance, and forecasts.
Kuala Lumpur
mid
Full Time
This person drives the adoption of effective technological solutions to the customer needs and challenges The Customer Engagement Coordinat…
The Customer Engagement Coordinator establishes and maintains a professional relationship with the customer, and maximizes knowledge of the…
Kuala Lumpur
mid
Full Time
As a Technical Customer Success Manager, you need to be driven by the success of delivering high-impact technical solutions and…
Role Overview: As a Technical Customer Success Manager who owns the relationship with key customers, you will be their technical…
Kuala Lumpur
entry
As a Customer Success Specialist, you’ll operate in a pooled Success model to provide scaled coverage for customers without a…
Effective communication and stakeholder management skills; comfortable collaborating across Sales, Marketing, and Customer Success function…
Petaling Jaya
mid
Full Time
Required skills and experience Proven experience in customer success, account management, relationship management, or post-sale support.
How you will make an impact: Manage a portfolio of Enterprise customers across Asia and serve as a trusted post-sale…
Petaling Jaya
mid
Resolve customer issues efficiently, ensuring high levels of customer satisfaction.
Proficient in using CRM systems, telecommunication tools, and Microsoft Office applications.