Last updated 2026-08-07

41 Customer Success Jobs in Kuala Lumpur, Malaysia

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Cisco

Aug 7
Customer Experience Customer Success Specialist
Kuala Lumpur, Malaysia mid Full Time
  • As a Splunk Customer Experience Customer Success Specialist, you will support our customers on their adoption journey through proactive pla…
  • Relevant work experience in Customer Success, Technical Account Management, or Professional Services, or other equivalent fields.

Cisco Systems (Malaysia) Sdn. Bhd.

Aug 7
Customer Experience Customer Success Specialist
Kuala Lumpur, Malaysia mid Full Time
  • Meet the Team: The Customer Experience Customer Success Specialist at Splunk is a critical team member responsible for the technical…
  • As a Splunk Customer Experience Customer Success Specialist, you will support our customers on their adoption journey through proactive pla…

More roles at Cisco Systems (Malaysia) Sdn. Bhd.

WATI.io

Aug 6
Customer Success Manager - SEA
Kuala Lumpur, Malaysia mid
  • Key Responsibilities: Drive & test on scalable initiatives to segment customers, automate workflows to improve first 30 days activation &…
  • Work with talented teammates across continents who value transparency, curiosity, and customer obsession.

HSBC Global Services Limited

Aug 6
Customer Solutions Specialist
Kuala Lumpur, Malaysia mid
  • Proactively work with Team Managers, Customer Acquisition to plan, execute and optimize sales activities, ensuring alignment with business…
  • Provide professional and customer-centric sales interactions that align with customer needs.

Concentrix Malaysia Sdn. Bhd

Aug 6
Associate, Customer Acquisition (Advisor)
Kuala Lumpur, Malaysia entry Full Time
  • Job Title: Associate, Customer Acquisition (Advisor) Job Description The Associate Sales Representative is responsible for demonstrating th…
  • This role is responsible for effectively articulating the value of products or services to customers.

EY

Jul 31
Business Consulting - Customer, Experience Associate/ Senior Associate
Kuala Lumpur, Malaysia senior
  • Some fundamental experience in at least one of the competencies: customer research and insights, design, sales and marketing, customer serv…
  • Your key responsibilities Lead complex CX workstreams comprising a mix of EY and client’s resources, with overall accountability delivering…

Tarro

Jul 29
Client Success Strategist
Kuala Lumpur, Malaysia mid Full Time
  • As a Client Success Manager (CSM), you will take on a strategist mindset to work with our restaurant clients to…
  • You will take a client-oriented relationship management approach to drive product adoption, client satisfaction, and overall client health.

More roles at Tarro

Infobip APAC

Jul 29
Digital Customer Success Associate
Kuala Lumpur, Malaysia entry Full Time
  • Overall, the Digital Customer Success Associate role requires a proactive and analytical approach to ensure the success of self-service cus…
  • What this role is all about As a Digital Customer Success Associate, you will play a vital role in managing…

Teleport

Jul 28
Senior Executive, Customer Success
Kuala Lumpur, Malaysia senior Full Time
  • As a Senior Executive, Customer Success , you will serve as the bridge between our key customers and operational network—championing…
  • Customer Champion & Operational Execution Performance & SLA Monitoring: Track key performance metrics, monitor SLAs, and deliver clear, act…

Intellect

Jul 27
Client Success Manager
Kuala Lumpur, Malaysia mid Full Time
  • The Role The Enterprise Client Success Manager (CSM) exists to ensure the successful delivery, adoption, and long-term impact of our…
  • The Enterprise CSM owns the end-to-end client journey, from implementation and program design to engagement strategy, reporting, renewals,…

Xendit

Jul 23
Customer Success Manager (Greater China)
Kuala Lumpur, Malaysia mid
  • About the Job At Xendit, we are looking for a Customer Success Manager (CSM) to support our Greater China clients…
  • In this role, you will own the post-go-live customer lifecycle for a portfolio of Chinese-speaking accounts, working closely with clients…

More roles at Xendit

Microsoft

Jul 21
Senior Customer Success Account Manager
Kuala Lumpur, Malaysia senior Full Time
  • You will support the delivery of program planning and customer-facing program reviews, prioritization of engagements, and engagement with k…
  • You will align with the account team to link Customer Success Plans (CSPs) with account plan priorities and develop bookable…

Veeam Software

Jul 20
Senior Customer Success Renewals Representative, Commercial/Named...
Kuala Lumpur, Malaysia senior
  • About the Role The Senior Customer Success Renewals Representative, Commercial/Named Accounts is responsible for the renewal of customer ma…
  • Work cross functionally with Deal Desk, Legal Department, Sales and others to prepare Enterprise Renewals Agreements, Special Terms, Create…

YouTrip

Jul 13
Customer Service Manager
Petaling Jaya, Malaysia mid Full Time
  • Your Mission Build and lead a high-performing customer support operation that is customer-centric by design, compliant by default, and cont…
  • JD - Customer Service Manager, Malaysia YouTrip Malaysia is looking for an experienced Customer Service Manager to lead our BPO…

Experian

Jul 9
Client Success Executive
Kuala Lumpur, Malaysia mid Full Time
  • 1 - 3 years’ working experience in client success, sales support, account support, or a similar client -facing coordination role.
  • Manage administrative tasks and maintain accurate records of proposals, internal policy document, client access management and documentatio…

DKSH

Jul 8
Manager Customer Account Management
Petaling Jaya, Malaysia mid
  • Drive and manage learning and development of team inthe area of Customer Account Management and DKSH behavior to achieve team/function…
  • Develop and implement processes and strategies (localgo-to-market strategies, sales strategies and customer strategies) for assigned custom…

LF Logistics Services (M) Sdn. Bhd.

Jul 7
Manager - Account Management
Shah Alam, Malaysia mid Full Time
  • Activities may include the following (but are not limited to): - Customer channel management - Case Management - Customer onboarding…
  • Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment.

More roles at LF Logistics Services (M) Sdn. Bhd.

Delivery Hero

Jul 6
Customer Success Manager
Kuala Lumpur, Malaysia mid Full Time
  • You will serve as the primary point of contact for customer engagement, retention, and satisfaction, working closely with internal teams…
  • Collaborate with sales, product, and global tech support teams to identify root causes and bring permanent solutions Conduct regular busine…

JWAS Singapore Pte. Ltd.

Jul 2
Enterprise Customer Success Manager, Asia
Petaling Jaya, Malaysia mid Full Time
  • Required skills and experience Proven experience in customer success, account management, relationship management, or post-sale support.
  • How you will make an impact: Manage a portfolio of Enterprise customers across Asia and serve as a trusted post-sale…

QS Quacquarelli Symonds

Jul 2
Customer Success Manager
Kuala Lumpur, Malaysia mid
  • This is a Customer Success–led role, centred on enabling customer outcomes and long-term success, while contributing to retention and susta…
  • Execution of Customer Success Frameworks & Playbooks Operate within QS’s global Customer Success model, applying standard frameworks, tools…

Lyra Health

Jun 29
Customer Success Executive
Puchong, Malaysia mid Full Time
  • About the Role The Customer Success Executive primary role is to manage customer accounts within Malaysia.
  • Work closely with the business development team to support contract negotiations, renewals, and other sales initiatives.

Maxine

Jun 22
Customer Value Management Specialist (Enterprise Business)
Kuala Lumpur, Malaysia mid Full Time
  • Execute customer lifecycle initiatives, including onboarding, engagement, and retention programs to enhance Customer Lifetime Value Plan, s…
  • To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate…

Mastercard

Jun 16
Associate Managing Consultant, Customer Success, Product Specialist...
Kuala Lumpur, Malaysia entry Full Time
  • Title and Summary Associate Managing Consultant, Customer Success, Product Specialist, Advisors Client Services Our Purpose We work to conn…
  • The role will lead initiatives to support the growth and scalability of the B&MI product suite business in the region…

Bentley Systems

Jun 16
User engagement advocate
Kuala Lumpur, Malaysia mid
  • Work with our Marketing team to build user advocacy.
  • You may require travelling to user sites for meetings, support, and engagement Qualifications : 2 to 5 years of experience…

Cargill

May 22
Customer Experience Specialist - MY/SG
Kuala Lumpur, Malaysia senior
  • Manage customer facing activities from the end-to-end order management process dedicated to strategic or advanced segment key customers usi…
  • Analyze customer service issues together with the Customer Experience Team Lead and implement service level improvements through data analy…

More roles at Cargill

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