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International SOS

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Service Delivery Manager (SDM)
Seen active today Posted Aug 17
Delhi, India Mid

Role highlights

  • Key Competencies Service & Client Excellence Leadership & People Management Stakeholder Management Operational Excellence Analytical & Data…
  • Drive continuous improvement initiatives to enhance service quality, operational efficiency, customer experience, and overall business perf…

HCLTech

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Service Delivery Manager Job Details | HCLTech
Seen active today Posted Aug 12
Noida, India Mid

Role highlights

  • Automation tools (Ansible, PowerShell, Python, RPA) Process & Governance ITIL v3/v4 certified (preferred) Experience in SLA/KPI management…
  • Support budgeting, forecasting, and contract compliance.

HCLTech

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Service Delivery Manager (DPO) Job Details | HCLTech
Seen active today Posted Aug 12
Noida, India Mid

Role highlights

  • Service Delivery Manager (DPO) Job Details | HCLTech We use cookies for the best user experience on our website, including…

International SOS

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IT Manager
Seen active today Posted Aug 2
Delhi, India Mid

Role highlights

  • Ensure adherence to corporate IT standards and project timelines Administrative Management Promote cost-effective service delivery and cont…
  • Network equipment management (Cisco, Catalyst, NetScreen).

Colt Technology Services

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IT manager, enterprise infrastructure services & cloud
Seen active today Posted Jul 25
Gurugram, India Mid

Role highlights

  • The role leads a team of approximately 15 engineers, ensuring the secure, stable, and efficient operation of business-critical services, wh…
  • Ownership & Accountability: Owns service outcomes across availability, security, and cost Leadership & Team Development: Builds, leads, and…

ETAP Automation Pvt. Ltd.

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Service Delivery Manager
Seen active today Posted Jun 24
Delhi, India Mid Full Time

Role highlights

  • The Service Delivery Manager will coordinate with the Engineering Manager and engineering teams but remain the single point of ownership…
  • Ensure strict adherence to: Client-specific technical specifications Distribution system automation standards and grid codes Engineering dr…

HCLTech

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Service Delivery Manager (SDM) Job Details | HCLTech
Seen active today Posted Jul 19
Noida, India Mid

Role highlights

  • Solid Customer Relationship Management And Engagement Capabilities.

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Innovaccer Analytics

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4301- Manager-IT
Seen active 2 days ago Posted Aug 4
Noida, India Mid Full Time

Role highlights

  • Oversee IT asset management, including procurement, inventory tracking, compliance, and lifecycle management.
  • Drive key IT projects and automation initiatives to streamline processes and enhance organizational efficiency.

Lenovo

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manager field service delivery - - 78878
Seen active today Posted Jul 6
Gurugram, India Mid

Role highlights

  • Proven ability to manage field service operations, including third-party partners.
  • The Service Delivery Manager will lead operational performance with Authorized Service Partners (ASPs), drive customer experience improveme…

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Connor, Clark & Lunn Financial Group Ltd.

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Manager, IT Operations
Seen active yesterday Posted May 26
Gurugram, India Mid

Role highlights

  • What You Will Do: The Manager – IT Operations is accountable for end-to-end day-to-day IT operations, ensuring the stability, availability,…
  • We are looking for an Manager, IT Operations to join our Information Systems group.

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McCormick & Company

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IT Compliance Manager
Seen active today Posted Apr 3
Gurugram, India Mid

Role highlights

  • Regularly report to IT and business leadership teams on risk management activities and potential impact.
  • Understanding of core IT general control processes (e.g., Access and Change Management, System Development Lifecycle, Information Security,…

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Marriott

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Assistant Manager Information Technology
Seen active today Posted Aug 18
New Delhi, India Entry Full Time

Role highlights

  • Assists in vendor management for property IT requirements, functioning as escalation point for problem resolution.
  • Maintains inventories and manages IT hardware/software.

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EXL Talent Acquisition Team

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Lead Assistant Manager - IT Technical Support
Seen active today Posted Aug 7
Noida, India Senior

Role highlights

  • The Lead Assistant Manager will play a crucial role in our IT department, leading a team of Tier 2 Infrastructure…
  • This role involves providing advanced technical support, collaborating with cross-functional teams, and driving process improvements to enh…

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B-Entity Career Site

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Assistant Manager - IT Audit
Seen active yesterday Posted Jun 18
Gurugram, India Entry

Role highlights

  • Perform business process walkthrough and controls testing for IT Audits.
  • Performing planning and executing audits, including - SOX, Internal Audits, External Audits Conducting controls assessment in manual/ autom…

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Anaplan

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Senior IT Technical Program Manager
Seen active yesterday Posted May 20
Gurugram, India Senior

Role highlights

  • This person will collaborate closely with IT leadership, Communications, Finance, and People teams, and will be expected to drive clarity,…

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Ameriprise Financial

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Principal Lead- Global Service Desk Governance
Seen active today Posted Aug 19
Gurugram, India Senior Full Time

Role highlights

  • Required Skills Strong experience of minimum 10 Years in IT services management, including Service desk performance management Day to day…
  • Represent the Corporate Service Desk in enterprise governance and strategic technology initiatives.

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NTT DATA Services

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ITIL - Account Service Senior Specialist
Seen active today Posted Aug 19
Noida, India Senior

Role highlights

  • Oversees, facilitates, and administers ITIL based service support and/or technical account management in the coordination of incident owner…
  • Responsibilities include the management and oversight of service delivery processes, which may include incident management, problem managem…

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Birlasoft Limited

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Technical Specialist-Cloud & Infra Engg
Seen active today Posted Aug 19
Noida, India Senior

Role highlights

  • Change Manager Total experience:-8+Years Relevant Experience:-5+Years -ITIL certified -Apply a change management process and tools to creat…
  • Complete change management assessments -Identify, analyze and prepare risk mitigation tactics -Identify and manage anticipated resistance -…

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Sopra Steria India

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Service Desk Engineer-Infrastructure Management
Seen active today Posted Aug 18
Noida, India Entry

Role highlights

  • Key Responsibilities Manage and resolve incidents, service requests, outages, and monitoring alerts within SLAs Proactively monitor infrast…
  • Job Description Total Experience Expected: 01-02 years Role Requirement Provide Level 1 Service Desk and Monitoring support for internal an…

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Sopra Steria

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Service Desk Engineer-Infrastructure Management
Seen active today Posted Aug 18
Noida, India Entry

Role highlights

  • Key Responsibilities Manage and resolve incidents, service requests, outages, and monitoring alerts within SLAs Proactively monitor infrast…
  • Job Description Total Experience Expected: 01-02 years Role Requirement Provide Level 1 Service Desk and Monitoring support for internal an…

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Ericsson

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Proactive Problem Manager
Seen active today Posted Aug 18
Noida, India Mid Full Time

Role highlights

  • Maintain RISK register for the identified risks and drive them to minimize impact or mitigation. *.
  • Participate in technical discussions in view to improve overall network performance and make recommendations wherever possible from the pro…

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R1 RCM Global Private Limited

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Principal Engineer - IT
Seen active yesterday Posted Aug 18
Noida, India Senior Full Time

Role highlights

  • Knowledge of ITIL Framework: Familiarity with ITIL processes, especially around Service Asset and Configuration Management (SACM).
  • Procurement and Vendor Management: Lead the procurement process for new licenses, renewals, and upgrades, including developing purchase req…

Irdeto

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SOC Intern
Seen active today Posted Aug 18
Noida, India Intern Internship

Role highlights

  • The Role: This internship is with our multicultural Service Operations team, the frontline function responsible for proactively monitoring…
  • Your mission at Irdeto: In this role, you will learn how the SOC 1st line operations work in practice: Detecting…

NTTD Info Pro Ser Pte Ltd

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Transition Specialist Advisor
Seen active today Posted Aug 15
Noida, India Mid Full Time

Role highlights

  • Develops and implements a master transition plan that manages cost and schedule to create or modify facilities, hire required staff,…
  • Requirements for this role include: Typically manages several transition teams or projects, each with their own transition manager.

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Paytm

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Telco - Product Management - Manager.
Seen active today Posted Aug 14
Noida, India Mid Full Time

Role highlights

  • Monitor performance and health of live Telco services.
  • Collaborate with cross-functional teams (Engineering, QA, Support).
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