169 Technical Support Jobs in Dallas, TX, United States

Role highlights

• We are seeking a talented Product Support Engineer to contribute to our software engineering space and provide critical skills required…
• Required qualifications and capabilities Customer support or product support experience appropriate to the assigned band.

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• Deployed Engineers own the technical win: scoping evaluations, designing POCs that mirror real workloads, answering the deep architecture q…
• We sit at the intersection of engineering, product, and sales.

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• Key Responsibilities As a member of the Global Support Engineering team, you will work with customers to resolve technical issues…
• Position Summary We are looking for a Global Support Engineer I who can support a remote-first, flexible shift schedule.

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• The Technical Support Engineer will also take ownership of the technical support relationship to drive customer satisfaction by proactively…
• Position Summary: The Technical Support Engineer is responsible for resolving challenging, potentially high impacting customer situations w…

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• Successfully works in a technical support environment, providing solutions and guidance to customers, including those experiencing stressfu…
• Strong Customer Service Mindset Technical Troubleshooting Ability High Attention to Detail Healthcare or Medical Device Experience Preferre…

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• Customer Support Experience: 2-5 years of experience in a customer support role, ideally within cloud, storage, or networking environments.
• As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for…

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• Customer Support: Provide exceptional technical support to customers via Zendesk, meeting SLAs and maintaining high CSAT (95%+).
• As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for…

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• Helping to implement customer variation orders, train presentation/customer ambiance improvements, and managing risks and opportunities to…
• Ensuring strong engineering knowledge of Wayside systems, including ATC, Wireless Mesh Networks, Wireless Radio, Guideway Switches, and rol…

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• Key Responsibilities: Collaborate with customers and the development team to support software solutions.
• Assist in the testing and deployment of software applications.

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• Job Description The Senior Application Support Engineer is responsible for supporting workflows across front-, middle-, and back-office tea…
• Serve as an SME and escalation point for support engineers and cross-functional teams.

Role highlights

• As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for…
• Customer Support Experience: 5+ years of experience in a customer support role, ideally within cloud, storage, or networking environments.

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• The Application Support Engineering role specializes in maintaining and providing technical support for all applications that are beyond th…
• Support for organizational change and execution of DTCC’s production application services Support disaster recovery test planning and execu…

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• Experience in application support, production support engineering, software engineering, DevOps, Site Reliability Engineering (SRE), techni…
• Partner with Product, Engineering, Operations, Support teams, and business stakeholders to improve operational stability and support proces…

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• Sales engineering, demos, and pre‑sales support Work alongside Client Development throughout the sales cycle — from early discovery through…
• Answer technical and workflow questions related to platform capabilities, integrations, data flows, and day‑to‑day operations; bring in add…

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• The Technical Support Specialist independently manages their case backlog by assessing, analyzing, and providing technical expertise toward…
• The Technical Support Specialist provides our customers omni-channel support via Phone, Chat, Web, and Email.

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• Who You’ll Work With Are you a top-tier Technical Support Engineer with a passion for solving customer problems?

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• AWS Enterprise Support, Technical Account Managers (TAM) support our customers’ creative and transformative spirit of innovation across all…
• Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive di…

Role highlights

• In this role, you will: Provide technical support to business customers through multiple channels, including phone, helpdesk, email, and ot…
• Assist customers with product-related questions, troubleshooting, configuration, integration, and basic network-related issues.

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• Demonstrated ability to provide remote technical support across both hardware and software, including troubleshooting device connectivity,…
• Your Impact The Technical Account Manager will own the day-to-day relationship with one of Axon’s key customers to a build…

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• The IT Support Engineer plays a key role in delivering high-quality technical support to all employees, providing timely and effective…
• Core Responsibilities: Monitor Helpdesk system for inbound issues & ensure all issues are logged and documented Provide thoughtful end user…

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• 12+ years in technical program or product management, with substantial ownership of support, service, or workflow/productivity tooling -or-…
• You will own end-to-end coordination and release planning across teams, instrument adoption and efficiency telemetry, and serve as the tech…

Role highlights

• Key Responsibilities Provide advanced onsite and remote technical support across all ministry platforms, including cloud-based applications…
• Assist end users experiencing technical difficulties with a customer-first approach, ensuring all work is carried out in a timely manner,…

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• Scope: As a Service Support Engineer, you are a trusted technical partner and frontline problem-solver, providing high-quality IT support a…
• Support office operations, projects, and vendor collaboration, including user moves, office changes, and contributions to ongoing improveme…

Role highlights

• Good all-round technical skills Effectively share information with other support team members and with other technology teams Ability to pl…
• 5-8 years experience in an Application Support role.

Role highlights

• Mentor, support, and cross-train other Technology Support Engineers and Service Desk Technical Analysts.
• 5 years of diverse technical support experience with PCs, networks, mobile devices, peripherals, and user account management.