Last updated 2026-06-07
98 Customer Success jobs in Chicago. ()
Coverage snapshot
Browse Customer Success Manager jobs in Chicago from companies including Salesforce, Inc., DoorDash USA, Okta, ServiceNow, Adobe, Gusto, Inc., and Stripe.
- Common titles include Customer Success Manager, Senior Customer Success Manager, Manager, Customer Success, Renewals Manager, and Manager, Customer Support.
- Roles span senior, mid, entry, and intern levels.
- Recent postings include customer success, client success, future opportunities, renewals manager, and customer support roles.
- Most listed roles are in Chicago (94), with openings also in Naperville (2), Vernon Hills (1), and Schaumburg (1).
- Reported pay for Customer Success jobs near Chicago ranges around $80,675-$269,850 annually (P25-P95 across 64 postings that disclosed pay).
- Hourly Customer Success roles near Chicago pay a median rate of $34/hr based on 3 postings.
- Explore Customer Success Manager salaries in Illinois in Salary Explorer.
Browse Customer Success Manager jobs in Chicago from companies including Salesforce, Inc., DoorDash USA, Okta, ServiceNow, Adobe, Gusto, Inc., and Stripe.
Current Customer Success Manager coverage in Chicago
- Common titles include Customer Success Manager, Senior Customer Success Manager, Manager, Customer Success, Renewals Manager, and Manager, Customer Support.
- Roles span senior, mid, entry, and intern levels.
- Recent postings include customer success, client success, future opportunities, renewals manager, and customer support roles.
- Most listed roles are in Chicago (94), with openings also in Naperville (2), Vernon Hills (1), and Schaumburg (1).
- Reported pay for Customer Success jobs near Chicago ranges around $80,675-$269,850 annually (P25-P95 across 64 postings that disclosed pay).
- Hourly Customer Success roles near Chicago pay a median rate of $34/hr based on 3 postings.
- Explore Customer Success Manager salaries in Illinois in Salary Explorer.
Snapshot updated 1hr, 47m ago
Naperville
senior
Full Time
What We’re Looking For: Experience: 1-2 years of proven experience in supporting client success, preferably in a customer service setting.
Consult on Customer Success: Advise customers on how to best leverage our life insurance products and services based on their…
Customer Success Manager
Jun 5
Chicago
mid
As a Customer Success Manager, you will be instrumental in ensuring our clients realize the full value of our software,…
What You Bring 1-3 years of experience in Customer Success, Solutions Engineering, Customer Support, or Technical Sales, preferably within…
Chicago
entry
$63.7k/yr
About the Role We are looking for a Customer Success Specialist (CSS) to drive customer adoption and retention at scale…
We’re excited about you because… You have 2+ years of experience working in a Customer Success, Account Management, or similar…
Chicago
mid
Full Time
$123.1k-186.3k/yr
Conduct enablement sessions on opportunity and case management, forecasting, pipeline hygiene, knowledge creation, and omni-channel routing…
Familiarity with Sales Cloud automation (workflows, process builder, flows for sales processes) and Service Cloud automation (email-to-case…
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Renewals ManagerJun 4
Chicago
mid
As a Client Relationship Manager, you'll be the go-to partner for our B2B plan sponsors, managing inbound inquiries, proactively reaching…
You'll sit at the intersection of customer experience, product feedback, and cross-functional collaboration, making a visible impact on bot…
Chicago
senior
$151k/yr
You will thrive in this role if you: Have 5+ years of experience in a customer success, account management, or…
You will report to the Regional Manager, Customer Success and be responsible for complementing Okta’s innovations, best practices, and capa…
Chicago
mid
Responsibilities Recruit, train, and lead a team of Customer Success Managers within the Enterprise segment Help drive an engagement model…
In this manager role you’ll be responsible for a high-performing team of Customer Success Managers.
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Renewals SpecialistJun 3
Renewals Manager
Jun 4
Chicago
mid
Full Time
$71.4k-95.5k/yr
Collaborate with cross-functional teams, including sales, customer success, and product, to ensure a seamless and successful renewal proces…
Salesforce is seeking a highly motivated and experienced Renewals Manager to join our dynamic team.
Chicago
senior
Full Time
You will oversee the engagement and outcomes for customers in your portfolio Assign out activities to other team members to…
Job Description What you get to do in this role: The role of the Senior Success Advocate is to act…
Chicago
mid
$75k-105k/yr
What You’ll Do Own escalation KPIs, ticket prioritization, and end‑to‑end escalation management with Development Drive operational excellen…
Position Overview We’re seeking a Manager to join our Customer Support team in a remote role.
Chicago
mid
Full Time
Then you are ready to grow your best self here as a Customer Account Specialist.
Do you have customer relations experience?
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Key Customer Success ManagerMar 11
Chicago
mid
Full Time
$51.6k-85.3k/yr
Proactively address technical inquiries and challenges, serving as a trusted advisor on Ansarada’s suite of products Communicate with clari…
This is a client services role at the heart of the customer experience — supporting users through onboarding, complex queries,…
Chicago
senior
Full Time
$128k-192k/yr
Drive collaboration internally with sales, client services, and delivery organizations throughout the client lifecycle, as a vocal leader o…
Director, Client Engagement Company: Publicis Groupe Holdings B.V Overview How You’ll Make an Impact As Senior Director of Client Engagemen…
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Client Success LeadApr 7
Chicago
mid
Full Time
$78.8k-131.2k/yr
Role Overview and Core Responsibilities The Premier Customer Relationship Manager helps to maintain and enhance the customer experience by:…
This role partners cross-functionally to coordinate incident communications, deliver performance insights, and strengthen client relationsh…
Chicago
senior
Full Time
Our Customer Success Management Specialists have the critical responsibility of ensuring we deliver a first-class experience when deploying…
The Customer Experience organization is currently looking for four Senior Customer Success Management Specialist.
Chicago
entry
$65k-75k/yr
The Key Account Customer Success Manager (KACSM) is responsible for building and maintaining long-term relationships with key enterprise cl…
Client Relationship Management Serve as the primary point of contact for master clients, building and maintaining long-term relationships w…
Chicago
entry
$73.4k-91.7k/yr
Customer Success Managers understand customers’ opportunities, as presented in a data analysis, qualify opportunities based upon the custom…
How you will do it Retain client revenue through delivery of key value add activities such as routine analysis, reporting…
Client Onboarding Manager
May 29
Chicago
mid
Full Time
$77.9k-100k/yr
The Manager, Client Onboarding leads a team of specialists, driving operational excellence and process improvements.
Strong understanding of restaurant management systems and software solutions, with the ability to guide and mentor the team on their…
Chicago
mid
Full Time
$91.3k-111.5k/yr
You lead the Regional Customer Excellence Business Partners, setting direction, building consistency, and developing the team.
People Leadership Lead, develop, and set expectations for the Regional Customer Excellence Business Partners across all regions.
Chicago
senior
Full Time
$136k-224k/yr
Responsibilities The Director, Customer Success Strategy leads the development and implementation of strategic Customer Success plans for S…
The Director is responsible for overseeing the Customer Success scope for network products within Services, clarifying which products and t…
Engagement Manager
May 28
Chicago
mid
Full Time
Exceptional change management, project management, and stakeholder management skills.
Collaborate closely with Product, Engineering, Legal Engineering, and Marketing to translate client feedback into actionable insights that…
Manager, Customer Support
May 27
Chicago
mid
$109k-130k/yr
You will be leading a high performing team of Technical Support Specialists and Technical Support Engineers while managing all aspects…
4+ years experience working in a customer support/service capacity - SaaS or technology company highly desired Minimum of 3 year…
Chicago
mid
$34/hr
In your role as a Concierge Desk Representative, you will be empowered to help our most active customers with some…
Success in This Role Looks Like Meeting or exceeding targets for goal-based customer conversations .
Chicago
senior
$130k/yr
Develop customer success assets and playbooks and help drive customer references and case studies to reinforce value realization and suppor…
This role goes beyond traditional customer success.
Chicago
mid
$34.25-38.70/hr
Job Overview The Client Success Manager is responsible for reviewing client accounts, maintaining client relationships, responding to quest…
What you’ll bring to the table: (Responsibilities) Oversee the customer journey for an assigned portfolio of accounts, from onboarding a…
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