Last updated 2026-08-02
90 Customer Success Jobs in Chicago, IL, United States
Browse 90 Customer Success jobs in Chicago, IL, United States, including Customer Success Manager, Director, Customer Success, and Senior Customer Success Manager roles from Wesco, Gong.io, and SpotOn. Listings are updated hourly and include salary data where available.
Market data for Customer Success jobs in Chicago, IL, United States
Professionals focused on ensuring customer satisfaction and retention through strategic relationship management and support.
Salaries for Customer Success jobs in Chicago, IL, United States
Salary ranges come from jobs that include pay information. Annual ranges are shown when available.
Mid hourly pay (p50) for Customer Success jobs near Chicago, IL, United States is $34/hour, based on 4 postings with hourly pay.
| Pay type | Lower (p25) | Mid (p50) | Higher (p75) |
|---|---|---|---|
| Annual | $75K | $102K–$139K | $183K |
| Hourly | $31/hr | $34/hr | $35/hr |
| Scope | Lower (p25) | Mid (p50) | Higher (p75) | Postings with salary ranges |
|---|---|---|---|---|
| Chicago metro | $76K | $115K | $150K | 69 |
| Illinois | $71K | $115K | $150K | 77 |
| U.S. | $75K | $111K | $154K | 2,064 |
Salary data: 54 of 90 jobs include pay information (60%).
Explore Chicago, IL, United States Customer Success salary data.
Companies hiring for Customer Success jobs
| Company | Current jobs |
|---|---|
| Wesco | 6 |
| Gong.io | 5 |
| SpotOn | 4 |
| AO Globe Life | 2 |
| Braze | 2 |
| Fin | 2 |
| Gusto, Inc. | 2 |
Customer Success jobs by schedule
| Schedule | Current jobs | Share of current jobs |
|---|---|---|
| Full time | 90 | 100% |
Customer Success jobs by experience level
Common Customer Success job titles
| Title | Current jobs | Share of current jobs |
|---|---|---|
| Customer Success Manager | 14 | 16% |
| Director, Customer Success | 1 | 1% |
| Senior Customer Success Manager | 8 | 9% |
| Head of Customer Success & Support | 1 | 1% |
| Sr. Manager, Customer Success | 1 | 1% |
Customer Success jobs by listed location
| Location | Current jobs | Share of current jobs |
|---|---|---|
| Chicago, IL, United States | 76 | 87% |
| Carol Stream, IL, United States | 4 | 5% |
| Schaumburg, IL, United States | 3 | 3% |
| Naperville, IL, United States | 2 | 2% |
| Tinley Park, IL, United States | 2 | 2% |
- How many Customer Success jobs are listed in Chicago, IL, United States?
- This page currently shows 90 Customer Success jobs in Chicago, IL, United States.
- What salary data is available for Customer Success jobs in Chicago, IL, United States?
- Salary comparison includes Chicago metro (Lower (p25) $76K, Mid (p50) $115K, Higher (p75) $150K, 69 postings with salary ranges) and Illinois (Lower (p25) $71K, Mid (p50) $115K, Higher (p75) $150K, 77 postings with salary ranges).
- Which companies are hiring for Customer Success roles in Chicago, IL, United States?
- Current jobs include openings from Wesco (6 jobs, 6%), Gong.io (5 jobs, 5%), SpotOn (4 jobs, 4%), AO Globe Life (2 jobs, 2%), and Braze (2 jobs, 2%).
- What experience levels are common for Customer Success jobs in Chicago, IL, United States?
- Current jobs by experience level: Mid (60 jobs, 67%), Senior (27 jobs, 30%), and Entry (3 jobs, 3%).
- What work schedules are common for Customer Success jobs in Chicago, IL, United States?
- Current jobs by schedule: Full time (90 jobs, 100%).
- What Customer Success job titles are common in Chicago, IL, United States?
- Common titles include Customer Success Manager (14 jobs, 16%), Director, Customer Success (1 job, 1%), Senior Customer Success Manager (8 jobs, 9%), Head of Customer Success & Support (1 job, 1%), and Sr. Manager, Customer Success (1 job, 1%).
- What job data does this page include?
- Most current jobs are full-time (90 of 90). 60 of 90 current jobs are at the mid level. 54 of 90 jobs include pay information.
Related customer support jobs
Ripple
Jul 31- Develop, automate, and scale customer lifecycle engagements including kickoff/onboarding, executive business reviews, feature announcements…
- Act as an internal advocate for customers, partnering with cross-functional teams to facilitate successful implementation, adoption, expans…
More roles at Ripple
PayPal
Jul 31- Deep expertise in Voice of Customer (VoC) programs, NPS/CSAT frameworks, and customer journey mapping, with the ability to translate data-d…
- Demonstrated success building and leading large-scale, cross-functional organizations, with a track record of driving measurable improvemen…
Salesforce, Inc.
Jul 31- Salesforce Admin + Service Cloud Consultant certification.
- Conduct enablement sessions on opportunity and case management, forecasting, pipeline hygiene, knowledge creation, and omni-channel routing…
Copado
Jul 30- Key Responsibilities Customer Growth & Lifecycle Marketing Design and execute lifecycle marketing programs across Onboarding , Adoption , a…
- This role sits at the intersection of Marketing, Customer Success, and Product, ensuring our customers not only succeed, but become…
ServiceNow
Jul 30- We are looking for world-class talent to help us extend agentic AI to every employee across every corner of the…
- ServiceNow It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential…
Nexxen
Jul 29- As the primary point of contact for a portfolio of advertiser relationships, you'll drive satisfaction, retention, and growth through exper…
- You’ll be partnering closely with Strategic Sales, Ad Operations, and Supply teams to ensure every campaign and deal is set…
World Book Inc.
Jul 27- Answers routine questions and issues from external or internal customers.
- Incumbents working in a call center environment should be matched to call center positions instead of this role.
Box
Jul 27- This role represents the evolution of Customer Success at Box—from driving adoption to driving transformation.
- The ideal candidate combines customer success, consulting, and solution-oriented thinking—someone who is curious about how businesses opera…
AO Globe Life
Jul 25- What We’re Looking For: Experience: 1-2 years of proven experience in supporting client success, preferably in a customer service setting.
- Consult on Customer Success: Advise customers on how to best leverage our life insurance products and services based on their…
More roles at AO Globe Life
Oldcastle BuildingEnvelope
Jul 24- Role Overview The Strategic Customer Success Representative (SCSR) serves as the ultimate, single point of contact and premier concierge se…
- This position engages with customers actively and consistently throughout order processing and delivery to drive satisfaction, working hand…
Nexthink
Jul 24- Qualifications 5+ years of experience as a Customer Success Manager working in the Software Industry with Large Enterprise Accounts and…
- Key pillars to the Customer Success Team are: (i) Customer Success Plan, (ii) Value Tracking and (ii) Executive Business Reviews.
HealthJoy
Jul 23- We’re continuing down the path of high growth and high impact, and this role is a key member of the…
- As a Customer Success Manager , you’ll lead a designated book of business aligned to HealthJoy’s most strategic broker partners…
Datadoghq
Jul 22- Enterprise Customer Success Manager - Chicago/Denver | Datadog Careers Careers Welcome Culture Workplace Benefits Candidate Experience Incl…
- Enterprise Customer Success Managers follow a well-defined methodology that helps them identify the customer's unique needs and clearly con…
Arrive Logistics
Jul 22- Operate as an escalation contact for your team and our Arrive Fresh clients to resolve supply chain exceptions in service,…
- Strong background in account management and customer-facing solution design.
SpotOn
Jul 22- Responsibilities Lead onboarding consultations with key decision-makers, aligning expectations, defining success metrics, and establishing…
- Skilled in client-facing project management or onboarding, managing complex rollouts successfully.
More roles at SpotOn
Onbe
Jul 21- Summary: The Client Support Manager (CSM) is responsible for developing strategic relationships and managing the overall program health for…
- Assist the Director of Client Success in mentoring and coaching Client Success Specialists on strengths you'll need to grow in…
Vice President, Client Services
- Director, Client Services to lead a large transformation at the center of how clients realize value from CCC.
- Our Client Success team is accountable for ensuring customers getting full value from what they bought and the relationship growing…
Renterra
Jul 21- Job Description As a Customer Success Manager (CSM) at Renterra, you will own the customer journey from pre-onboarding through long-term…
- As we scale, customer success is a core pillar of our growth strategy and getting customers live, confident, and successful…
Harvey
Jul 21- Role Overview As a Majors Customer Success Manager, you’ll play a critical role in guiding our largest customers through their…
- An opportunity to contribute to the growth and direction of our rapidly-evolving Customer Success program, building out best-in-class playb…
Augment
Jul 20- Background in process optimization, program management, and cross-functional leadership.
- Overview As an Implementation Manager at Augment, you will serve as both a leader and an individual contributor, directly owning…
FourKites
Jul 17- As the Senior Manager, Customer Success , you will lead a team of Customer Success Managers responsible for providing a…
- What you’ll be doing: Development and manage a team of Customer Success Managers Build and cultivate relationships with customer executives…
CyberArk Software, Inc.
Jul 17- The leader will manage a global team of Customer Success Engineers to drive product adoption, monitor customer health, mitigate technical…
- Key Responsibilities Strategy & Execution: Execute the global Customer Success Engineering strategy and build proactive engagement framewor…
Panduit
Jul 16- As a key member of our customer experience team, you'll create a frictionless customer journey through proactive problem-solving, clear com…
- Be the Customer Champion: Serve as a trusted point of contact for customers and sales teams, providing timely communication and…
More roles at Panduit
OneTrust
Jul 15- The Challenge We are looking for a Senior Customer Success Manager to join our Customer Experience team.
- Proven success in and genuine enthusiasm for working directly with customer Track record of successful engagement across corporate function…
Gong.io
Jul 15- QUALIFICATIONS Required Experience & Expertise 4+ years of consulting experience in a customer-facing Professional Services role, preferabl…
- Partner effectively with Sales and Customer Success to ensure a seamless transition between sales, implementation, and ongoing post-sales a…
More roles at Gong.io
Page 1