Last updated 2026-06-07
88 Customer Success jobs in Boston.
Coverage snapshot
Browse Customer Success Manager jobs in Boston from companies including Paperless Parts, Boston Dynamics, Inc., Athenahealth, Semrush, Hi Marley, Flywire, and Boston Scientific.
- Common titles include Customer Success Manager, Senior Customer Success Manager, Sales Support Supervisor, US Customer Care, Manager, Customer Success, and Director, Customer Deployment & Delivery.
- Roles span senior, mid, and entry levels.
- Recent postings include customer success, customer experience, client success, sales support, and client engagement roles.
- Most listed roles are in Boston (61), with openings also in Waltham (6), Cambridge (6), Quincy (3), and Burlington (3).
- Reported pay for Customer Success jobs near Boston ranges around $86,000-$316,400 annually (P25-P95 across 49 postings that disclosed pay).
- Explore Customer Success Manager salaries in Massachusetts in Salary Explorer.
Browse Customer Success Manager jobs in Boston from companies including Paperless Parts, Boston Dynamics, Inc., Athenahealth, Semrush, Hi Marley, Flywire, and Boston Scientific.
Current Customer Success Manager coverage in Boston
- Common titles include Customer Success Manager, Senior Customer Success Manager, Sales Support Supervisor, US Customer Care, Manager, Customer Success, and Director, Customer Deployment & Delivery.
- Roles span senior, mid, and entry levels.
- Recent postings include customer success, customer experience, client success, sales support, and client engagement roles.
- Most listed roles are in Boston (61), with openings also in Waltham (6), Cambridge (6), Quincy (3), and Burlington (3).
- Reported pay for Customer Success jobs near Boston ranges around $86,000-$316,400 annually (P25-P95 across 49 postings that disclosed pay).
- Explore Customer Success Manager salaries in Massachusetts in Salary Explorer.
Snapshot updated 1hr, 48m ago
Boston
senior
Full Time
Our Customer Success team is the linchpin of the post-sales customer relationship.
The Role As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex…
Boston
senior
$109k-202k/yr
Hi Marley is looking for a strategic and customer-obsessed Director to lead our Customer Deployment & Delivery organization.
You will develop and lead a high-performing team responsible for implementation, integrations, and customer deployment, ensuring customers…
Waltham
senior
Full Time
$275k-400k/yr
We are seeking a strategic and execution-oriented Vice President of Customer Experience to define and lead the company’s end-to-end post-sa…
This leader will be accountable for the performance and evolution of our global customer experience across Deployments & Integration, Custo…
Boston
senior
Full Time
$92k-105k/yr
Key Responsibilities Serve as the primary relationship owner for an assigned client portfolio, fostering strategic and operational partners…
Salesforce or other CRM experience a plus.
Boston
senior
Key Responsibilities Lead, mentor, and develop a team of Implementation Project Managers, providing hands-on coaching related to project ex…
You will oversee complex customer deployments, establish scalable implementation processes, manage implementation capacity and resource pla…
Quincy
mid
Full Time
$75.1k/yr
Join a team at the center of transformation within Customer Care, where this Sales Support Supervisor role enhances how Sales…
Partner with Sales, Operations, Supply Chain, Finance and other cross-functional teams to resolve business issues and ensure seamless execu…
Wilmington
mid
Full Time
About the Role We are looking for a Senior Manager, Customer Success Projects — Personalized Supply Chain to lead a…
Manage, coach, and develop Customer Success Project Managers, building a collaborative and high-performing global team.
Boston
mid
Full Time
As a Customer Success Manager for our Guided segment, you will serve as the primary post-sales partner for a portfolio…
What You’ll Be Doing Own a portfolio of n8n enterprise customers, acting as the primary post-sales partner across onboarding, adoption,…
Boston
entry
Full Time
$58k-62k/yr
Minimum 2 years of relevant experience Preferred Skills Excellent internal and external communication skills, verbal and written, with a fr…
Provide solutions to client and partner inquiries about applications, account creation, account status, and transactions.
Burlington
senior
$101k-115k/yr
We are looking for a Senior Customer Success Manager to join our Client Services Team .
This role will report to Team Manager, Customer Success.
Boston
mid
Our Customer Success team is responsible for developing and sustaining Customer relationships that promote retention and loyalty through co…
The Customer Success Manager must be able communicate our vision and value-propositions and articulate the specific technical, business, an…
Wakefield
senior
Full Time
$128k-192k/yr
Drive collaboration internally with sales, client services, and delivery organizations throughout the client lifecycle, as a vocal leader o…
Director, Client Engagement Company: Publicis Groupe Holdings B.V Overview How You’ll Make an Impact As Senior Director of Client Engagemen…
Customer Success Manager
Jun 1
Boston
mid
Full Time
$97k-165k/yr
The Customer Success Manager (CSM) is responsible for post-sale success, including driving customer satisfaction, product adoption, retenti…
Customer Success Manager Position Summary Help healthcare organizations achieve better outcomes by maximizing the value of athenahealth sol…
Customer Success Manager
May 29
Somerville
mid
Full Time
$130k-155k/yr
About You You're a seasoned Customer Success Manager who knows how to build customer relationships into lasting partnerships and passionate…
At Cyvl, you'll own the full customer lifecycle from onboarding through renewal and play a direct role in shaping how…
Boston
mid
Apply for this job Similar Jobs Find the job search search Sort by teams Customer Success close Sort by work…
Canton
mid
Full Time
$107.6k-161.4k/yr
The Customer Experience Program Manager is a high-impact role which requires a seasoned professional who can deeply understand and drive…
The Customer Experience Manager is a key member of our enterprise Customer Experience team and works closely with business leaders…
Boston
mid
Full Time
$115k-140k/yr
Lead efforts in contract renewals and negotiations Account Management: Build and nurture strong relationships with key stakeholders, includ…
Offer customized strategies and insights to help customers meet their specific business goals, in addition to discussing new, relevant prod…
Account Manager
May 27
Revere
mid
Full Time
$67.7k-93k/yr
Utilizes Salesforce on a daily basis, schedules and documents all activities such as calls, meetings and proposals.
Regularly meets with Sales Manager to review weekly customer retention and relationship activities, progress versus goals and status of key…
Boston
senior
Full Time
$75k-175k/yr
Support the business by speaking its language rather than the language of HR, providing insights and support that actively enable…
Embody the Veeva principle of "Care, Notice, Act" to help leader see around corners and address talent misalignments quickly Operate…
Cambridge
mid
$149.4k-249k/yr
Participates in or leads cross functional teams for the purpose of developing new product/service offering or driving process improvements.
Collaborates with cross-functional teams, including marketing, pricing, legal, finance, credit & underwriting, on-boarding, sales, and BU r…
Boston
mid
Experience managing end-to-end client relationships, from onboarding through renewal.
We’re seeking a future team member for the role of VICE PRESIDENT, CLIENT SUCCESS to join our DATA & ANALYTICS…
Boston
mid
$260k/yr
As a Success Programs Manager , you'll own a portfolio of those programs and flex across whatever the function needs…
You may be a good fit if you have: 6-8+ years in Customer Success, with meaningful time in a Digital,…
Boston
mid
Full Time
$110k-120k/yr
Job Details Join Our Product Team Our growing product team works directly with clients, supporting products as well as consulting…
Client Success Consultant
May 21
Boston
mid
Full Time
$60k-70k/yr
We seek an eager, efficient, client-oriented Client Success Consultant to join our team in Boston, Massachusetts.
Bring your experience and expand your knowledge As the Client Success Consultant, you will develop strong working relationships with client…
Customer Success Manager
May 19
Boston
mid
$72k/yr
Visit klaviyo.com/careers to see how we empower creators to own their own destiny.
We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job…
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Manager of Customer SuccessApr 28
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