45 Technical Support Jobs in Berlin, Germany

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• Technical Training and Guidance : Provide local customers with technical training on product use, repair, and maintenance to enhance their…
• Product Problem Solving : Assist the local after - sales team in analyzing and resolving product quality problems, formulate effective…

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• The Role As a Technical Support Engineer, you will serve as the technical anchor for our support operations.
• We're open to considering outlier candidates, which may result in an adjustment to the scope and compensation) What You Will…

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• About the Role: The Technical Support Engineer will be responsible for managing and resolving challenging issues for Planet partners and…
• What You Bring: 4+ years of relevant experience in technical support, troubleshooting, and root cause analysis in a customer-facing role.

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• As a Cloud Support Engineer, you will act as the ‘Cloud Ambassador’ across all the cloud products, arming our customers…

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• Must-Haves 3+ years of experience in a technical support role, ideally within a SaaS or network security company.
• Participate in team discussions to improve support processes and share insights with the broader team.

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• 🔎 What we are looking for We’re looking for a Solutions Engineer who is deeply technical, customer-focused, and excited about…
• Must-Haves 3+ years of experience in a Solutions Engineer, Sales Engineer, DevOps, or similar customer-facing technical role.

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• The Opportunity As an Enterprise Solutions Engineer, you will act as a trusted technical advisor to our largest customers and…
• Our Solutions Engineers work across both Pre-Sales and Post-Sales!

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• The Opportunity As a Commercial Solutions Engineer, you will act as a trusted technical advisor to our customers and prospects…
• Our Solutions Engineers work across both Pre-Sales and Post-Sales!

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• As a Solutions Engineer based in Munich or Berlin, you are the technical face of Luminovo at the two moments…
• In pre-sales , you join Account Executive and Customer Success calls as the technical expert: tailored product demos, technical deep…

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• The opportunity: As our System Administrator / IT Support Engineer within the Corporate IT team, you'll be the person Berlin-based…
• Reporting to our IT Manager and working closely with People, Facilities, and the wider IT team, you'll keep Berlin running…

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• This typically includes conversations with one or two Technical Account Managers, as well as a conversation with the Global VP…
• As a Technical Account Manager at Trackunit, you act as a trusted technical advisor for forward thinking companies in construction,…

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• As our first Forward Deployed Engineer , you'll own technical delivery from the very first customer conversation through to production…
• This is a high-impact, deeply technical role at the intersection of customer success and product engineering.

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• Take over leadership responsibilities of IC1-IC3 Tech Business Partners assigned to the holding Your profile Minimum of 10+ years of…
• Tech Consulting - Providing solutions using existing tools first, through enablement sessions.

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• For our location in Berlin, Germany , we are looking for a System Engineer - AI Data Center Solutions (m/f/d)…
• Experience designing cabling solutions for Data Centers or LAN networks.

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• We’re growing rapidly with enterprise customers across banks and insurance companies, and we’re looking for a Forward Deployed Engineer (Op…
• You collaborate effectively with peers across Engineering, Product, and Customer Success.

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• Lead Solutions Engineers are responsible for articulating our value proposition, architecting technology solutions and offering thought lea…
• Job Description Freshworks is looking for a self-motivated Lead Solutions Engineer to complement our Pre-Sales team.

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• Data Management and Governance.
• AI Customer and User Engagement.

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• Support the TSO Lead during major incidents as the technical right hand in the war room — surface real-time data…
• Build and maintain operational automation (alert enrichment scripts, incident templates, Slack workflows, dashboard widgets) and contribute…

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• Solution Engineer for Service Partners, this person will be responsible for working with Partners in the region, supporting on services…
• 5+ years of experience supporting and maintaining complex server, storage, and networking environments.

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• As our Junior Service Delivery Coordinator, your mission is to sit at the intersection of our customer success, product, and…
• This is not a passive data-entry job; you will actively coordinate moving parts across multiple departments, spot operational bottlenecks,…

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• Technical Implementation & Delivery Operate as the lead point of contact and accountable delivery owner throughout the entire onboarding ph…
• Preferred Experience 3+ years of experience as either a Technical Account Manager or a Technical Project Manager, in a SaaS…

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• The Staff Developer Advocate, Enterprise (EMEA) is a field-facing technical practitioner embedded in our enterprise motion, focused on help…
• Beyond DevDays, this person runs enterprise office hours, delivers webinars, speaks at conferences, creates technical content, and serves a…

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• Develop custom code, configure Veeva software and contribute to solution design under the guidance of experienced technical and migration a…
• Associate Technical Consultant (Germany) - Entry-Level Consulting (Life Sciences) - Careers at Veeva Veeva.com Regions United States Canada…

Role highlights

• As we expand our AI-enabled research platforms, including our AIR MS chatbot, integrated LLM solutions, and developer tooling, we are…
• For this position it is important that you are able to regularly be present in our Potsdam and/or Berlin office.

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• The Role As a Customer Support Specialist, you will act as the voice of Air Apps for our global customer…
• This role sits at the intersection of customer experience, product feedback, and operational excellence.