Last updated 2026-06-06
36 Customer Success jobs in Berlin.
Coverage snapshot
Browse Customer Success Manager jobs in Berlin from companies including Shiftmove, HelloFresh, Root Global, Zalando, Cosuno, Navan, and Leapsome.
- Common titles include Customer Success Manager, [DACH HQ] Associate Director Customer Success (all genders), Enterprise Customer Success Manager, Customer Implementation Manager (d/f/m), and Sr Partner Success Manager.
- Roles span senior, mid, entry, and intern levels.
- Recent postings include customer success, dach hq, team lead, customer relations, and enterprise customer roles.
Browse Customer Success Manager jobs in Berlin from companies including Shiftmove, HelloFresh, Root Global, Zalando, Cosuno, Navan, and Leapsome.
Current Customer Success Manager coverage in Berlin
- Common titles include Customer Success Manager, [DACH HQ] Associate Director Customer Success (all genders), Enterprise Customer Success Manager, Customer Implementation Manager (d/f/m), and Sr Partner Success Manager.
- Roles span senior, mid, entry, and intern levels.
- Recent postings include customer success, dach hq, team lead, customer relations, and enterprise customer roles.
Snapshot updated 4hr ago
Berlin
senior
The Role As the Associate Director Customer Success (HF DACH) , reporting to the Director Business Success, you hold a…
You will... Act as the bar raiser for Customer Experience: Set the standard for Customer Experience excellence in the HelloFresh…
Berlin
mid
As an Enterprise Customer Success Manager, you will be a trusted advisor to key named/strategic customers, helping them succeed with…
What You'll Do: Manage all post-sales activity for Enterprise customers through strong relationship-building, product knowledge, planning,…
Berlin
mid
Full Time
Onboarding Managers and Customer Success Managers tap you when a customer has a complex data or integration question that needs…
You propose solutions, experiment with better tooling, explore AI-assisted approaches to data transformation, and help implement what you c…
Sr Partner Success Manager
May 28
Berlin
mid
Full Time
About the role: As a Sr Partner Success Manager at Parloa, you will own and scale strategic relationships with our…
You will work closely with Partner Managers, Account Executives, Solution Engineers, Customer Success, Professional Services, and Product t…
Berlin
mid
As a Customer Success Manager in our Scale Mid-Touch team you will work with passionate start-up and scale-up brands to…
You have a proven track record in customer success and are seeking to progress your career, with one of the…
Berlin
mid
Full Time
We are looking for a Product Customer Success Manager to serve as the senior technical platform expert embedded within the…
Technical Enablement for Customer Success Act as the primary regional technical CS expert, providing authoritative platform guidance to CSM…
Berlin
mid
What you bring: - Experience in Customer Success, Account Management, or Consulting within SaaS or enterprise software environments.
Experience in managing enterprise accounts and driving customer outcomes across onboarding, adoption, and renewal phases.
Berlin
entry
Full Time
What experiences will help you in this role: 2+ years of experience in customer success, account management, or logistics customer-facing…
This role involves a combination of customer service, account management, and logistics operations to maintain high levels of client satisf…
Customer Success Manager
May 20
Berlin
mid
Full Time
1/hr
🚀 🔭 What you will work on Your mission Drive customer success by supporting a customer portfolio, ensuring smooth project…
Enterprises are mandated by regulatory bodies to disclose their climate performance, which leads to increasing pressure from investors, com…
Berlin
entry
Who you are: The Customer Success Onboarding Specialist is a full-time individual contributor role within our SMB Customer Success organiza…
1-2 years of experience in Customer Success, onboarding, customer support, training, or a related customer-facing role (preferred but not r…
Berlin
senior
Full Time
9/hr
Als Team Lead Customer Onboarding & Solutions verantwortest du nicht nur die operative Einführung unserer Software, sondern stellst auch di…
Dein Profil SaaS & Onboarding Background: Du bringst mehrjährige Erfahrung im Customer Onboarding oder Technical Account Management aus der…
Partners Success Executive
May 12
Berlin
intern
THE OPPORTUNITY We are hiring a Partner Success Executive to join our Partners team in Berlin!
Investigate, develop and implement strategies to improve partner retention and success.
Berlin
intern
Internship
Strong interest in customer success, sales, and customer engagement.
Available for at least 5 month internship in our Berlin office.
Berlin
mid
About the Role: As a Customer Success Manager for EMEA Civil Government, you will be responsible for managing and expanding…
Work closely with sales, product, and marketing teams to support customer needs, case studies, and events.
Berlin
senior
Full Time
We're hiring a Senior Customer Success Manager to own a portfolio of complex enterprise and corporate accounts across DACH.
🧑💼 Who you are 4 to 6 years in Customer Success, Account Management, or SaaS Consulting , owning complex B2B…
Berlin
senior
About the Role We're looking for a seasoned and strategic Lead Renewals & Customer Success Manager to own our book…
This hybrid role sits at the intersection of Customer Success and Renewals, and you'll also play a key part in…
Berlin
mid
Full Time
As a Customer Success Manager , you’ll join a purpose-driven team that empowers businesses with innovative SaaS solutions.
Customer Success & Portfolio Ownership: You have experience managing a B2B customer portfolio - ideally in SaaS, e-commerce, or technology-…
Customer Success Advisor
Apr 24
Berlin
mid
Full Time
You enjoy communicating with customers and live "customer centricity".
Your mission: You are responsible for the overall customer satisfaction and ensure that customer inquiries via phone, email or web…
Customer Support Specialist
Apr 24
Berlin
mid
Full Time
18k-25k/yr
The Role As a Customer Support Specialist, you will act as the voice of Air Apps for our global customer…
This role sits at the intersection of customer experience, product feedback, and operational excellence.
Berlin
mid
THE ROLE & THE TEAM As a Customer Relations Expert, you’ll go beyond frontline support to own the resolution of…
BETTER - our diversity & inclusion strategy: WHAT WE’D LOVE YOU TO DO (AND LOVE DOING) Master of Resolution: Take…
Customer Success Manager
Apr 20
Berlin
mid
Full Time
Job Description To support our Customer Success team, we are looking for a young-minded, vibrant, high-energy, proactive and detail-oriente…
Establish a trusted advisor relationship with each of your assigned accounts Ability to monitor the status of onboarding of a…
Berlin
senior
As Team Lead Retention & CRM, you own the entire post-purchase journey—from data-driven lifecycle communication (Klaviyo, WhatsApp) to crea…
YOUR RESPONSIBILITIES Strategic Launch: Own the end-to-end implementation of our subscription model—defining the value proposition, tech in…
Berlin
senior
Full Time
Dein Profil Mehrjährige Erfahrung in der strategischen Betreuung von Großkunden (SaaS) oder in einer Managementberatung mit Fokus auf Trans…
Ausgeprägte Eigeninitiative sowie die Ambition, als Senior-Profil die strategische Ausrichtung des Customer Success aktiv mitzugestalten.
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Customer Success ManagerApr 17
Berlin
entry
Full Time
As a Customer Success Manager you are the engine behind that mission.
Your Profile You have experience in Customer Success, Project Management, or Consultancy with a proven track-record of strategic customer a…
Customer Success Manager
Apr 2
Berlin
mid
About the team Stripe’s Customer Success Managers are ultimately responsible for the complete post-sales lifecycle of a Stripe user, and…
Responsibilities Lead the post-sale engagement, retention, and growth of your customers, partnering closely with the Account Executive Supp…
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