165 Technical Support Jobs in Austin, TX, United States

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• Position Overview: We’re looking for a customer-focused Senior Technical Support Engineer who can quickly learn our product, dig into compl…

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• It will be responsible for enhancing tool performance through remote and on-site escalations support to Customer Engineers, technicians, an…
• The role will respond to situations where first-line product support needs additional help to isolate or fix problems in malfunctioning…

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• Desired Skills and Experience: Excellent Customer service experience and communication skills Attention to detail Understanding and ability…
• Collaborate with Sales, Solution Consultants, Engineering and Product management to troubleshoot customer issues, and improve overall custo…

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• WHAT YOU’LL DO As a Technical Support Specialist, you will be a vital member of our Global Customer Support organization—serving…
• Your responsibilities will include: Owning customer inquiries end-to-end (how-to questions, technical break-fix issues, integration/configu…

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• This role empowers you to work on cutting-edge technologies and contributes to our commitment to innovation and customer support excellence.
• Is good to have Proficiency in configuring and maintaining Backup Software (Veeam and Commvault) and Disaster Recovery solutions (Zerto and…

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• Lead technical qualification and solution design alongside Account Executives and Customer Success Managers.
• 🚀 What you'll do Technical discovery and solution design Own technical discovery, translate customer needs into architectures, and define m…

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• We are is seeking a Senior Solutions Engineer to lead the delivery of our most advanced technical solutions.
• Collaborate on Scoping : Serve as a key sounding board for Solutions Architects during the scoping of complex customer engagements.

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• Lead technical qualification and solution design alongside Account Executives and Customer Success Managers.
• 🚀 What you'll do Technical discovery and solution design Own technical discovery, translate customer needs into architectures, and define m…

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• You will provide high-visibility customer support through on-site installations, system diagnoses, and the service and repair of complex sy…
• Process Support Engineers work across technologies such as: Chemical Vapor Deposition, Atomic Layer Deposition, Plasma Reactive Ion Etch, P…

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• The Role We're hiring a Solutions Engineer (Success Team) to be the technical partner for our hosts — acting as…
• Who You Are 4–7+ years in software engineering, solutions engineering, sales engineering, forward-deployed engineering, developer advocacy,…

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• Job Duties/Responsibilities: To provide service support to customers encompassing system commissioning, system breakdown repairs and preven…
• Excellent communication and customer interfacing skills.

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• This is a high-ownership role that blends product engineering, integrations work, and hands-on customer problem-solving.
• What You'll Do Design, build, and ship features across our platform, from integration work (e.g., service scheduler, CRM, and inventory…

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• Handle a range of L1, L2, and L3 support cases related to assigned Solution(s) and SME specialization(s), with a specific…
• This essential customer‑facing role ensures successful integration outcomes by engaging directly with IT, Financial System Admins, and othe…

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• Preferred) Experience in a solutions engineering, forward-deployed, or technical pre-sales role, ideally integrating into or selling to ent…
• Coordinate across Sales, Product, and Engineering to solve customer problems and keep deals moving.

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• Deployed Engineers own the technical win: scoping evaluations, designing POCs that mirror real workloads, answering the deep architecture q…
• We sit at the intersection of engineering, product, and sales.

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• As a Technical Support Specialist , you will provide front-line technical support across Lightspeed’s product suite.
• We’re looking for a Technical Support Specialist who is passionate about technology, problem-solving, and delivering an exceptional custome…

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• Here's a closer look at this key role: Provide technical support to LogicMonitor Premier Support customers via chat, ticket, and…
• Act as the dedicated Premier Support Engineer for up to 8 assigned accounts.

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• Description We're looking for a Support Engineer who thrives at the intersection of speed and precision — someone who can…
• Support the full-stack web engineering team by identifying, reproducing, and patching bugs in backend services, APIs, and frontend interfac…

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• As a Staff Solutions Engineer, you'll be the technical architect for BetterUp's most strategic enterprise engagements, and the person who…
• We're looking for teammates who are excited to evolve alongside technology – people who experiment boldly, share their discoveries openly,…

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• The Solutions Engineer is a core member of Oden’s post-sales team, responsible for delivering the technical work that makes our…
• On smaller accounts, you’ll be the main technical resource, working in close partnership with the Customer Success Engineer who coordinates…

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• Key Responsibilities Participates in new product introductions and early learning shipments, resolution of critical long-term customer issu…
• Sustaining Engineering Responsibilities: Provide lifecycle ownership for released products by implementing hardware changes required to res…

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• The Opportunity With so many organizations using Postman, we are looking for an exceptional Enterprise Solutions Engineer to join our…
• In addition to working with a product that customers already know and love, our sales, customer success, product, and engineering…

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• Who You’ll Work With Are you a top-tier Technical Support Engineer with a passion for solving customer problems?

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• Key Responsibilities: Solution Design and Customer Engagement (30%) Design and articulate compelling solutions to customers using Apex’s te…
• The chosen candidate will play a strategic role in influencing product roadmaps, advocating for customer requirements, and driving successf…

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• We are looking for a Technical Account Manager (TAM) / Solutions Architect (Technical Lead) to own the technical success of…
• Prior experience as a Technical Account Manager, Solutions Architect, or equivalent supporting enterprise or hyperscale compute deployments.