Last updated 2026-08-02

88 Customer Success Jobs in Austin, TX, United States

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Amazon

Jul 31
Senior Customer Success Manager , Consumables, Health & Personal...
Austin, TX, United States senior
  • As a Senior Customer Success Manager, you'll independently manage strategic vendor relationships, develop data-driven plans that generate R…
  • Basic Qualifications - Bachelor's degree or equivalent - Experience managing multiple projects, prioritizing, planning, and managing time -…

ShipperHQ

Jul 31
Customer Success Manager - SaaS
Austin, TX, United States mid Full Time
  • Qualifications 3+ years of Customer Success experience in a SaaS environment.
  • Proven experience managing customer relationships and driving retention and growth.

PayPal

Jul 31
SVP, Chief Service Experience Officer
Austin, TX, United States senior Full Time $350k-450k/yr
  • Deep expertise in Voice of Customer (VoC) programs, NPS/CSAT frameworks, and customer journey mapping, with the ability to translate data-d…
  • Demonstrated success building and leading large-scale, cross-functional organizations, with a track record of driving measurable improvemen…

Findhelp

Jul 30
Manager, Customer Success
Austin, TX, United States mid
  • Manager, Customer Success Manager, Customer Success We’re changing the way people connect to social care.
  • As a manager on our Customer and Community Success team, you’ll be directly leading our growing team of Customer Success…

More roles at Findhelp

ZoomInfo Technologies LLC

Jul 30
Customer Success Manager II
Austin, TX, United States mid $80k-90k/yr
  • Have a great understanding of world-class go-to-market process, including how Revenue Operations, Enablement Leaders, Sales Managers, Custo…
  • This CSM will be responsible for all aspects of strategic account partnerships, adoption and customer success planning.

Q2 Software, Inc.

Jul 30
Customer Experience Manager
Austin, TX, United States mid Full Time
  • Works closely with the Customer Success Manager (CSM) and oversees day-to-day relationship with customer.
  • Business to Business or Business to Consumer relationship management or Customer Service experiences preferred.

Ultralytics

Jul 30
Enterprise Customer Success Manager
Austin, TX, United States mid Full Time
  • 🧠 Skills and experience 3–5 years of customer-facing experience in technical customer success, solutions engineering, account management, o…
  • Reports to: Head of Customer Success.

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ePayPolicy

Jul 30
Implementation Consultant
Austin, TX, United States mid Full Time
  • Work closely with dev & product teams to provide insight into what customers’ needs are in order to prioritize implementation…
  • In this role, you will: Initiate the project life cycle ownership to provide successful, efficient implementation and onboarding experience…

Blenheim Chalcot

Jul 29
Graduate Technical Account Management - Austin, TX
Austin, TX, United States entry
  • ​ We're scaling fast across London, Mumbai, and Austin — and we're on the lookout for ambitious grads and soon-to-be…
  • Are you excited by the idea of joining a high-growth, data-led business at the intersection of marketing, analytics, and technology?

Dun & Bradstreet

Jul 29
Associate Customer Consultant (R-19259)
Austin, TX, United States entry Full Time
  • Sales & Marketing Technology (Salesforce) experience preferred.
  • The Associate Customer Consultant is responsible for successful customer enablement and onboarding of product solutions for customers requi…

Canva

Jul 27
Customer Success Manager - Public Sector
Austin, TX, United States mid Full Time
  • About the team As a Public Sector Customer Success Manager, you're a commercially minded, consultative partner to a diverse book…
  • Customer success and enthusiasm: Lead the post-sale relationship for your Public Sector accounts across the full customer journey, includin…

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Dialpad

Jul 27
Customer Success Engineer
Austin, TX, United States mid
  • Partner with the CSM team throughout the Customer Experience.
  • Ability to complete the Sales Engineering Demo Certification.

INNERGY

Jul 23
Director of Onboarding/Professional Services
Austin, TX, United States senior Full Time
  • Job Description The Director of Onboarding & Professional Services leads the customer journey from contract signature to go-live, ensuring…
  • Qualifications 8+ years leading Professional Services, Implementation, Onboarding, or Customer Success teams in B2B SaaS. Experience managi…

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Jamf

Jul 23
Customer Success Manager
Austin, TX, United States mid $64.3k/yr
  • What we are looking for: 3-5+ years in Customer Success or Account Management within a SaaS environment. (.
  • Preferred) Demonstrated success operating within integrated account teams to align customer success strategies with go-to-market objectives…

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Commerce.com US, Inc.

Jul 23
Customer Success Manager
Austin, TX, United States mid Full Time $71.6k-121.2k/yr
  • We are seeking a commercially minded, proactive Customer Success Manager (CSM) to own and grow a portfolio of named customer…
  • Success Metrics (KPIs): Net revenue Retention Expansion Pipeline & Closed-Won Growth Renewal Performance Customer Engagement & Adoption Cus…

More roles at Commerce.com US, Inc.

eClerx Career Site

Jul 22
Customer Success Integration Manager
Round Rock, TX, United States mid Full Time
  • This role partners closely with development teams, architecture review boards, infrastructure teams, security teams, and business stakehold…
  • PMP, Agile, or equivalent project management certification preferred Work Environment Collaboration with distributed teams across multiple…

Sales and Marketing

Jul 22
Sales and Customer Solutions Representative
Austin, TX, United States entry Full Time $18/hr
  • As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services.
  • You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth.

Atlassian

Jul 21
Senior Customer Success Architect
Austin, TX, United States senior Full Time $180k-235k/yr
  • As a Senior Customer Success Architect for Strategy Collection, you’ll lead high-impact, time-bound customer engagements that help enterpri…
  • 7–10+ years in customer success, solutions architecture, consulting, transformation, or technical advisory roles supporting enterprise cust…

Fyxer

Jul 21
Senior Customer Support Specialist
Austin, TX, United States senior Full Time $75k-85k/yr
  • What You’ll Be Doing Own the front line of customer support across chat, email and video - resolving issues end-to-end…
  • What Success Looks Like You operate independently and with high judgment - managing your own time, priorities and output without…

Cox Enterprises

Jul 21
Senior Director, Customer Success (RapidScale)
Austin, TX, United States senior Full Time $148.5k-247.5k/yr
  • The Senior Director, Customer Success is accountable for owning customer outcomes and value realization, while acting as the orchestrator /…
  • By owning outcomes, building segment-specific playbooks, and acting as RapidScale’s internal quarterback, the Senior Director of Customer S…

Hearst

Jul 20
Customer Success Strategist
Austin, TX, United States mid Full Time
  • Role Overview: Hearst Newspapers is searching for a dynamic Customer Success Strategist to support our digital advertising teams.
  • This role involves managing digital media campaigns, providing in-depth performance analysis, and offering strategic recommendations to imp…

MongoDB

Jul 17
Customer Experience Manager
Austin, TX, United States mid Full Time $106k/yr
  • About the Role As a key member of the Customer Experience Strategy team, you will help shape how the organization…
  • In this role, you will build and evolve the mechanisms that help us understand those experiences holistically, identify the moments…

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Huckberry

Jul 16
Sr. Manager, Retention & CRM
Austin, TX, United States senior Full Time
  • Manager, Retention & CRM to own our retention strategy and keep our community inspired for years to come.
  • Responsibilities Build programs across all channels that accelerate the first-to-second purchase — the moments, offers, and touchpoints tha…

Lumenci

Jul 16
GTM & Customer Success Lead – AI Platform
Austin, TX, United States senior Full Time $135k-190k/yr
  • Experience in a hybrid customer success + pre-sales / solutions / GTM role.
  • This role sits at the intersection of product, go-to-market, customer success, consulting services, and enterprise AI adoption, partnering…

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McGraw Hill LLC.

Jul 15
Customer Success Representative (San Antonio/Austin)
Austin, TX, United States entry Full Time $66.7k-78k/yr
  • We have an opening for a Customer Success Representative working remotely as a member of our Customer Success team.
  • Partner with Sales and Customer Success teams to assess customer needs, develop implementation plans, and drive successful onboarding, adop…
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