Last updated 2026-08-02
88 Customer Success Jobs in Austin, TX, United States
Browse 88 Customer Success jobs in Austin, TX, United States, including Senior Customer Success Manager, Customer Success Manager, and Director of Customer Success roles from Gong.io, INNERGY, and Way. Listings are updated hourly and include salary data where available.
Market data for Customer Success jobs in Austin, TX, United States
Professionals focused on ensuring customer satisfaction and retention through strategic relationship management and support.
Salaries for Customer Success jobs in Austin, TX, United States
Salary ranges come from jobs that include pay information. Annual ranges are shown when available.
| Pay type | Lower (p25) | Mid (p50) | Higher (p75) |
|---|---|---|---|
| Annual | $82K | $106K–$150K | $175K |
| Scope | Lower (p25) | Mid (p50) | Higher (p75) | Postings with salary ranges |
|---|---|---|---|---|
| Austin metro | $83K | $109K | $146K | 46 |
| Texas | $55K | $94K | $146K | 144 |
| U.S. | $75K | $111K | $154K | 2,064 |
Salary data: 39 of 88 jobs include pay information (44%).
Explore Austin, TX, United States Customer Success salary data.
Companies hiring for Customer Success jobs
Customer Success jobs by schedule
| Schedule | Current jobs | Share of current jobs |
|---|---|---|
| Full time | 88 | 100% |
Customer Success jobs by experience level
Common Customer Success job titles
| Title | Current jobs | Share of current jobs |
|---|---|---|
| Senior Customer Success Manager | 5 | 6% |
| Customer Success Manager | 17 | 19% |
| Director of Customer Success | 2 | 2% |
| Customer Success Manager (m/f/d) [Talentpool] | 1 | 1% |
| Enterprise Customer Success Manager | 5 | 6% |
Customer Success jobs by listed location
| Location | Current jobs | Share of current jobs |
|---|---|---|
| Austin, TX, United States | 87 | 99% |
| Round Rock, TX, United States | 1 | 1% |
- How many Customer Success jobs are listed in Austin, TX, United States?
- This page currently shows 88 Customer Success jobs in Austin, TX, United States.
- What salary data is available for Customer Success jobs in Austin, TX, United States?
- Salary comparison includes Austin metro (Lower (p25) $83K, Mid (p50) $109K, Higher (p75) $146K, 46 postings with salary ranges) and Texas (Lower (p25) $55K, Mid (p50) $94K, Higher (p75) $146K, 144 postings with salary ranges).
- Which companies are hiring for Customer Success roles in Austin, TX, United States?
- Current jobs include openings from Gong.io (6 jobs, 7%), INNERGY (4 jobs, 4%), Way (4 jobs, 4%), Canva (3 jobs, 3%), and NinjaOne (3 jobs, 3%).
- What experience levels are common for Customer Success jobs in Austin, TX, United States?
- Current jobs by experience level: Mid (50 jobs, 57%), Senior (31 jobs, 35%), and Entry (7 jobs, 8%).
- What work schedules are common for Customer Success jobs in Austin, TX, United States?
- Current jobs by schedule: Full time (88 jobs, 100%).
- What Customer Success job titles are common in Austin, TX, United States?
- Common titles include Senior Customer Success Manager (5 jobs, 6%), Customer Success Manager (17 jobs, 19%), Director of Customer Success (2 jobs, 2%), Customer Success Manager (m/f/d) [Talentpool] (1 job, 1%), and Enterprise Customer Success Manager (5 jobs, 6%).
- What job data does this page include?
- Most current jobs are full-time (88 of 88). 50 of 88 current jobs are at the mid level. 39 of 88 jobs include pay information.
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eClerx Career Site
Jul 22- This role partners closely with development teams, architecture review boards, infrastructure teams, security teams, and business stakehold…
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Jul 22- As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services.
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