About Matter Health
Matter Health delivers primary and preventive healthcare directly to older adults living in affordable housing communities. Our mission is simple: to improve healthcare access by meeting patients where they are and building trusted relationships within the communities we serve. As we rapidly expand across the country, we are building a team of mission-driven professionals who thrive in fast-paced, collaborative environments.
Total Healthcare. Where you live.
About the Role
Matter Health is seeking an experienced Credentialing & Enrollment Specialist to join our growing team. In this role, you will manage the credentialing, enrollment, and ongoing maintenance of our physicians and advanced practice providers across multiple markets.
As a key member of our Credentialing & Enrollment team, you will ensure providers are credentialed, enrolled, and prepared to deliver care. You will collaborate closely with Clinical Operations, Revenue Cycle, Compliance, Human Resources, and external payer organizations.
This position is ideal for someone who takes ownership, thrives in a detail-oriented environment, and excels at keeping complex processes organized from start to finish. You will play a critical role in supporting Matter Health’s continued growth by guiding providers through the credentialing and enrollment lifecycle.
Responsibilities
Manage all aspects of provider credentialing, recredentialing, and payer enrollment activities from start to finish
Prepare, submit, monitor, and maintain Medicare, Medicaid, and commercial payer enrollment applications
Maintain provider records in CAQH, PECOS, NPPES, and other relevant information systems
Track credentialing and enrollment timelines to ensure providers are approved and ready to practice
Coordinate provider demographic updates, revalidations, and enrollment changes with payer organizations
Monitor application status and proactively resolve credentialing and enrollment issues
Maintain accurate provider records and organize credentialing documentation
Collaborate closely with Clinical Operations, Compliance, Revenue Cycle, HR, and external organizations throughout the credentialing process
Ensure compliance with internal policies, regulatory requirements, and payer guidelines
Identify and implement opportunities to improve credentialing workflows, documentation, and operational efficiency
Support organizational growth by credentialing providers across new and existing markets
Qualifications
3+ years of provider credentialing and payer enrollment experience preferred
Demonstrated experience independently managing credentialing and enrollment from application to approval
Working knowledge of Medicare, Medicaid, and commercial payer enrollment processes
Experience using CAQH, PECOS, NPPES, Availity, and payer enrollment portals
Strong understanding of credentialing documentation requirements and provider lifecycle management
Excellent organizational skills with the ability to manage multiple providers and deadlines simultaneously
Meticulous attention to detail and a commitment to accuracy
Exceptional written and verbal communication skills
Ability to work independently while collaborating across multiple departments
Proficiency with Microsoft Office, including Excel
Preferred Qualifications
Experience within value-based care, primary care, physician groups, or Medicare Advantage organizations
Experience supporting multi-state credentialing and enrollment
Familiarity with delegated credentialing programs
Experience working with advanced practice providers and physicians
Knowledge of credentialing software and provider database management
Process improvement or workflow optimization experience
What Success Looks Like
Managing provider credentialing and payer enrollment with minimal supervision
Maintaining accurate credentialing records and consistently meeting deadlines
Building strong partnerships with providers, payers, and internal stakeholders
Identifying and implementing enhancements to credentialing and enrollment processes
Supporting Matter Health’s continued expansion by efficiently credentialing and enrolling providers
Delivering exceptional service while maintaining compliance and operational excellence
Work Location
This role follows a hybrid work schedule. Team members are expected to work onsite at our Nashville office on a regular basis, with the flexibility to work remotely as well. Specific in-office days may be determined in collaboration with your manager.
Why Matter Health
We believe where someone lives should never determine the healthcare they receive. Every team member at Matter Health plays an important role in expanding healthcare access for older adults living in affordable housing communities. Our work removes barriers to care and improves lives through relationship-based healthcare.
If you are passionate about supporting providers, improving healthcare operations, and contributing to a mission-driven organization, we want to meet you.
Total Healthcare. Where you live.
Working at Matter Health
We are committed to supporting the whole person—at work and beyond. Full-time team member benefits begin the first of the month following your start date.
Health & Wellness
Medical, dental, and vision coverage
Employer-funded HSA and FSA options
Employer-paid life and disability insurance
Voluntary illness, accident, and hospitalization coverage
Access to Matter Health’s in-person and virtual care services
Financial Security
Competitive compensation
401(k) with company match beginning at Day 60
Access to financial wellness resources
Time Away
Up to 4 weeks of Paid Time Off
10 paid company holidays
2 volunteer days annually
Equal Opportunity Employer
Matter Health is an equal opportunity employer committed to building a diverse and inclusive workplace. We welcome applicants from all backgrounds and experiences and are dedicated to creating an environment where every team member feels valued, respected, and supported.