About Us
We're Queue, the world's first fully autonomous robotic pharmacy. We go from sealed wholesale bottles to filled, verified prescription vials with zero human involvement.
We built Queue because no one should ever have to wait in line for the medicines they need. One in three US pharmacies has shut down. Pharmacists are overworked to a breaking point. And patients are paying the price. Queue fixes that. Pharmacists get to practice pharmacy again — counseling patients, catching interactions, doing the work only they can do. And patients get their prescriptions in 60 seconds or less, any time, anywhere.
We’re backed by over $18 million from Alleycorp, Riot Ventures, Ubiquity Ventures, House Capital, and others who believe the pharmacy system is broken and that robotics can fix it. Queue was founded by Nick Desai (6x founder, previously CEO of Heal) and Joshua Liu (previously Tesla, Waymo, and Zipline).
About the Role
This is a foundational hire. You own the infrastructure that a pharmacy robot fleet runs on — and you set the standard for how infrastructure is built. Engineers write application code; you make sure it deploys reliably, scales correctly, stays secure, and is observable in production. You don't write dispense logic. You own the platform it runs on: Terraform, CI/CD, deployment automation, security scanning, observability, certificate management, and the production environment that must pass a mandated penetration test. You write code to solve infrastructure problems, not just configure tools.
What You'll Own
Infrastructure as code — Terraform modules, multi-environment strategy (dev, staging, production), production hardening
CI/CD — Build, test, scan, and deploy pipelines for Rust and TypeScript services
Deployment automation — Reliable deploys in minutes. Docker builds. Blue/green or rolling deployments
Observability — Dashboards, alerting, structured logging, health endpoints, SLO monitoring
Security — Dependency auditing, vulnerability scanning, secret detection, image scanning, certificate management (X.509, mTLS)
Device updates — OTA software update pipeline with staged rollout across pharmacy locations
Cost management — Right-sizing, budget alerts, utilization targets
First 90 Days
Day 30: Understand the existing infrastructure. Deploys are reliable. Security scanning enabled in CI. First monitoring dashboard operational.
Day 60: Security hardening complete. CI/CD extended with full scanning. Alerting configured with escalation paths. Cost assessment delivered.
Day 90: Production environment ready for pilot. Pen test prep done. OTA pipeline prototyped. Every service has a health dashboard, alerts, and a runbook.
Required Qualifications and Experiences
3+ years Terraform / IaC - Production modules, state management, multi-environment promotion
AWS deep — VPC, ECS, RDS, IAM, KMS, SQS, CloudWatch. You understand the security model
CI/CD — GitHub Actions or equivalent. Pipeline-as-code, caching, deployment gates
Docker — Multi-stage builds, image optimization, production deployment
Linux — System administration, troubleshooting, performance analysis
Nice-to-Have
Rust toolchain (cargo, clippy, cross-compilation)
IoT fleet management or device provisioning at scale
AWS cost optimization
Healthcare or regulated industry experience
How We Hire
Four steps. Tight loop - Thats All!
Recruiter Screen: (30 min)
Technical Interview: (90 min) — You receive a broken infrastructure setup 24 hours before. We discuss your debugging approach, fix and improve together, and talk through operational thinking.
Design Interview: (60 min) — We go deeper on the same exercise. How would you deploy to a fleet of pharmacy robots? What's your staged rollout strategy? What breaks and how do you know?
Leadership Interview: (60 min) — Culture, vision, long-term fit.
The technical and design interviews are two sides of the same coin — first you build it, then we pressure-test the thinking behind it.
What We Offer
Early-stage equity in automated pharmacy dispensing at scale
Direct impact — your code dispenses medication to real patients
Small team, zero bureaucracy, high trust
Hard problems: distributed systems, safety-critical software, regulatory compliance, real-time hardware integration
Compensations & Benefits
Competitive salary
Meaningful early-stage equity
Health, 401(k), unlimited PTO
Why Join Us Now?
Impact & Growth
Direct Patient Impact: Your code will improve healthcare outcomes for millions of patients
Market Leadership: Ground-floor opportunity to define an entirely new category of healthcare technology
Technical Innovation: Work on genuinely novel problems at the intersection of AI, robotics, and healthcare
Career Acceleration: High-visibility role with significant growth potential as the company scales
Team and Culture
World-Class Team: Work alongside exceptional engineers, AI researchers, and healthcare experts
Direct Access: Report directly to the CTO/Co-founder with significant autonomy and influence
Innovation Focus: Culture that prioritizes breakthrough thinking and rapid experimentation
Mission-Driven: Team united around the goal of transforming healthcare through technology
Our Values
Servant Leadership – Make those around you better
Do the Hard Things – Healthcare, hardware, and company - building are all hard. We do them anyway. Convenience for us is life-changing for those we serve
Own Your Work – Be accountable. Take pride in your output.
Default is Now – There's no better time than today. Default to action. What can we prove, learn, or simplify right now
Contact: If you have any questions, please contact us at careers@queue.inc