About Us
We're Queue, the world's first fully autonomous robotic pharmacy. We go from sealed wholesale bottles to filled, verified prescription vials with zero human involvement.
We built Queue because no one should ever have to wait in line for the medicines they need. One in three US pharmacies has shut down. Pharmacists are overworked to a breaking point. And patients are paying the price. Queue fixes that. Pharmacists get to practice pharmacy again — counseling patients, catching interactions, doing the work only they can do. And patients get their prescriptions in 60 seconds or less, any time, anywhere.
We’re backed by over $18 million from Alleycorp, Riot Ventures, Ubiquity Ventures, House Capital, and others who believe the pharmacy system is broken and that robotics can fix it. Queue was founded by Nick Desai (6x founder, previously CEO of Heal) and Joshua Liu (previously Tesla, Waymo, and Zipline).
About the Role
As Human Resources Lead, you will be responsible for building the company's people function from the ground up during a critical phase of growth. Reporting directly to the CEO, you will partner closely with leadership to design, implement, and execute the programs, processes, and systems needed to support a rapidly growing robotics and healthcare technology company as it scales from approximately 20 employees today to 40–50 and beyond.
This is a highly visible, hands-on role that requires equal parts strategic thinking and operational execution. Rather than inheriting a mature HR organization, you will personally build and manage many of the core people programs that support the business, including onboarding, employee relations, performance management, compensation, benefits, compliance, and employee development. You will serve as a trusted resource for employees and managers alike while helping create the infrastructure, culture, and employee experience needed to support the company's next stage of growth. For someone who enjoys building from the ground floor, working directly alongside founders, and creating the people foundation for a category-defining company, this is a uniquely impactful opportunity.
Build the HR Function
Design and implement scalable HR programs, policies, and processes to support continued growth
Establish foundational people operations infrastructure, systems, and best practices
Partner with leadership to develop organizational planning, workforce strategies, and employee programs
Build the people foundation that will support the Company's growth from approximately 20 employees today to 50+ and beyond
Support Employees & Managers
Personally lead onboarding, employee engagement, performance reviews, promotions, and career development initiatives
Serve as the primary HR resource for employees and managers across the organization
Help resolve employee issues, answer day-to-day people questions, and support managers in navigating employee matters
Help cultivate and maintain a high-performance, collaborative, and mission-driven culture
Execute Core HR Operations
Own compensation administration, benefits administration, compliance, employee relations, and HR record keeping
Ensure HR practices remain compliant with applicable employment laws and regulations
Improve and streamline people processes while introducing operational rigor and scalability
Evaluate, implement, and manage HR systems, tools, and vendors that enhance the employee and manager experience
Partner with Leadership
Work directly with founders and managers on employee matters, organizational development, and workforce planning
Support leadership in building strong teams and effective management practices
Help shape company culture and employee experience as the organization grows and evolves
Serve as a trusted partner on organizational design, employee development, and people related decision making
Required Qualifications and Experiences
HR Builder: Experience building or significantly improving HR programs, systems, and processes within a growing organization
Early-Stage Operator: Thrives in fast-paced, evolving environments where structure is still being created and priorities shift quickly
Culture & Employee Experience Champion: Passionate about creating exceptional employee experiences, strengthening engagement, and fostering a high-performance culture
Trusted Advisor: Able to partner effectively with founders, executives, and managers on organizational design, leadership development, and employee-related decisions
Hands-On Problem Solver: Resourceful, pragmatic, and willing to roll up your sleeves to help employees, managers, and the business succeed
How We Hire
Recruiter Screen: (30 min)
Team Lead Interview (45 min)
Leadership Interview: (45 min)
Leadership Interview: (30 min)
What We Offer
Early-stage equity in automated pharmacy dispensing at scale
Direct impact — your code dispenses medication to real patients
Small team, zero bureaucracy, high trust
Hard problems: distributed systems, safety-critical software, regulatory compliance, real-time hardware integration
Compensations & Benefits
Competitive salary
Meaningful early-stage equity
Health, 401(k), unlimited PTO
Why Join Us Now?
Impact & Growth
Direct Patient Impact: Your code will improve healthcare outcomes for millions of patients
Market Leadership: Ground-floor opportunity to define an entirely new category of healthcare technology
Technical Innovation: Work on genuinely novel problems at the intersection of AI, robotics, and healthcare
Career Acceleration: High-visibility role with significant growth potential as the company scales
Team and Culture
World-Class Team: Work alongside exceptional engineers, AI researchers, and healthcare experts
Direct Access: Report directly to the CTO/Co-founder with significant autonomy and influence
Innovation Focus: Culture that prioritizes breakthrough thinking and rapid experimentation
Mission-Driven: Team united around the goal of transforming healthcare through technology
Our Values
Servant Leadership – Make those around you better
Do the Hard Things – Healthcare, hardware, and company - building are all hard. We do them anyway. Convenience for us is life-changing for those we serve
Own Your Work – Be accountable. Take pride in your output.
Default is Now – There's no better time than today. Default to action. What can we prove, learn, or simplify right now
Contact: If you have any questions, please contact us at careers@queue.inc