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Job Title
Sales Enablement & Training Specialist ( SDR Team Lead)
Location
Remote
Time Zone
US Time Zones (EST–PST)
Role Overview
We are hiring a Sales Enablement & Training Specialist to onboard, train , and support Sales Development Representatives (SDRs) in a BPO or high-volume call center environment. This role is open to experienced SDRs and former SDR Team Leads who enjoy coaching, improving performance, and building simple, repeatable sales processes.
You will be hands-on with training , coaching, and day-to-day sales execution, helping SDRs ramp quickly and perform consistently.
Key Responsibilities
Onboard and train new SDR hires on outbound sales , tools, and processes
Coach SDRs and SDR Team Leads on calls , messaging, and objection handling
Create and maintain simple training materials, playbooks, and LMS modules
Ensure SDRs follow lead management, outreach sequencing, and CRM best practices
Monitor SDR performance and provide targeted coaching and retraining
Partner with sales leadership to align training with KPIs and pipeline goals
Required Qualifications
Prior experience as an SDR , Senior SDR , or SDR Team Lead in a BPO, call center, or high-volume outbound sales environment
Experience coaching or mentoring SDRs (formally or informally)
Strong understanding of outbound prospecting, lead qualification, and CRM usage
Comfortable working in structured, process-driven sales environments
Non-negotiable: Prior experience working fully remote, fluency with remote collaboration tools (Slack, Zoom, Google Workspace, Asana, or similar), and experience working with US- or UK-based companies. Applications without this experience will not be considered.
Preferred Qualifications
Former SDR Team Lead or player-coach
Experience onboarding or ramping new SDRs
Exposure to sales training , enablement , or QA programs
Tools & Technology
CRM platforms ( Salesforce , HubSpot , or similar)
Sales engagement and dialer tools
Learning Management Systems ( LMS )
Remote collaboration tools (Slack, Zoom, Google Workspace, Asana, or similar)
We connect top talent with vetted employers, competitive pay, and real growth opportunities.