About 1bios
1bios is a U.S.-based healthcare company providing Remote Patient Monitoring (RPM), Chronic Care Management (CCM), and other virtual care programs to physician practices across the United States.
About the Role
We are seeking experienced, patient-focused Enrollment Specialists based in the Philippines to join our remote team. In this role, you will speak with U.S.-based Medicare patients by phone, explain physician-recommended healthcare programs, answer questions, and enroll patients who choose to participate. This role is ideal for individuals with prior experience supporting U.S. healthcare organizations, Medicare Advantage plans, medical offices, or insurance call centers.
Position Overview
Remote (Philippines-based)
Independent Contractor role
Full-time or part-time available (minimum 20 hours per week)
Consistent schedule aligned with U.S. Eastern or Central Time business hours
What You’ll Do
Make 8–15 outbound calls per hour to U.S. Medicare patients
Educate patients on doctor-recommended RPM and CCM programs
Answer Medicare-related questions (coverage, monthly participation, opt-out)
Obtain verbal consent and enroll interested patients in our system
Accurately document call notes and patient information
Meet daily productivity and enrollment performance targets
Who You Are
Experienced supporting U.S. healthcare or Medicare populations
Comfortable speaking with senior or elderly patients
Able to explain healthcare and Medicare concepts clearly and patiently
A clear, neutral, and easily understandable English communicator
Professional phone presence with strong pacing and pronunciation
Comfortable making outbound calls for most of your shift
Tech-savvy and experienced with web-based systems
Reliable, self-motivated, and able to work independently
Communication Requirement
Because this role involves speaking with U.S.-based senior patients, clear and easily understandable spoken English is essential.
As part of the application process, candidates will be asked to submit a short voice recording (60–90 seconds) reading a provided script so we can assess clarity, tone, and pacing.
Compensation
$5 per hour base pay
$1–$2 per completed enrollment
Paid training provided
Compensation is performance-driven. Consistent performers can increase earnings through enrollment volume and efficiency.
Requirements
Prior experience working with U.S. healthcare or Medicare patients (medical office, call center, insurance verification, care coordination, etc.)
Strong spoken English skills; must be easily understood by older adult patients
Reliable high-speed internet (minimum 25 Mbps download recommended)
Quiet, professional home office setup
Headset with clear microphone
Ability to work U.S. Eastern or Central Time hours
Comfortable with consistent outbound calling